Warranty - CMF SpinaLogic Patient Manual

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Warranty

It is DJO, LLC policy that all complaints about our devices be
communicated to Customer Care at 800-263-6004 . The Customer Service
Representative will provide technical assistance to determine the extent
of the problem or educate the patient on the use of the device . If the
device cannot be made to function properly, a replacement device is sent
to the patient free of charge and the malfunctioning device is brought
back for testing and evaluation . This procedure can be done at any time,
and as many times as necessary, during the course of treatment . The
course of treatment is defined as the nine (9) month period between the
time the device is initiated and the Two Hundredth and Seventieth
(270th) treatment .
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