CONNECTING THE SHARKCLEAN™ APP AND ROBOT
STEP 1
Create An Account
• Open the SharkClean app
• Hold down Dock and Clean
and set up your account.
buttons simultaneously until
Wi-Fi light (
STEP 4
Connect To Home Wi-Fi
• If you have multiple Wi-Fi
• When pairing is complete, the
Success screen will appear.
networks, select the
2.4 GHz network.
© 2020 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC. SHARKCLEAN is a trademark of
SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered
in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play
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RV2000_QSG_E_MP_Mv10
STEP 2
STEP 3
Activate Robot Wi-Fi
Select Robot (Apple iOS Only)
• Exit the app and open
Wi-Fi settings.
) on robot blinks.
• Select your robot (Ex. Shark_
RVXXX) from the menu.
• Exit settings and return to
the SharkClean app.
STEP 5
WI-FI TROUBLESHOOTING
Success!
• To use the app, your phone must be
connected to a 2.4GHz network. The
app will not work on a 5GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is
turned off on the router.
CAN'T CONNECT TO WI-FI?
Restart your phone
Reboot your robot
• Press the power button on the
side of the ROBOT to the OFF
position for 10 seconds. Press it
again to turn power back ON.
Reboot your router
• Unplug the router power cable
for 30 seconds, then plug it back
in. Allow several minutes for your
router to reboot completely.
Please be sure to read the enclosed Shark® Owner's Guide prior to using your robot.
QUICK START GUIDE
To stay current on our latest updates and features,
DOWNLOAD THE SHARKCLEAN
Search "SharkClean" in the app store.
Scan QR code with your
phone's camera to quickly find
and download the app
APP.
™
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