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Globalstar ST100 Quick Start Manual
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Globalstar ST100 Quick Start Manual

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ST100
QUICK START GUIDE
8545-0197-01 R1

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Summary of Contents for Globalstar ST100

  • Page 1 ST100 QUICK START GUIDE 8545-0197-01 R1...
  • Page 2 ST100 REQUIRES PRODUCT ACTIVATION To begin using your Globalstar ST100 device, please ensure you have an active Globalstar IoT MyAccount & subscription. If you do not have an active sub-scription or encounter issues with your device, visit Globalstar.com/Support for assistance.
  • Page 3 REGISTER YOUR GLOBALSTAR IoT MYACCOUNT Open your VAR registration and introduction email received from: message-noreply@globalstar.com. To register, log-in to your Globalstar IoT MyAccount web page, iot.globalstar.com, using the provided username and temporary password. Create and secure a new password. Verify your VAR Name (displayed on the Device Management page) after completing your account log-in.
  • Page 4 (see below) complete all fields with orange markers. Locate your device’s 12-digit UID code from the packaging slip or printed on the ST100 PCB label i.e. 000001000025 (000-001-000-025). In the active drop down list, change the field selection from ESN to UID. Enter the UID...
  • Page 5 Detailed information on pre-operational states are available in the “ST100 User Manual”, Section 2.2. If prompted, the device may trigger an option to update to the latest firmware. Globalstar recommends updating to the latest firmware before proceeding. Once the firmware has successfully updated, open the ST100 Configuration Tool and tap...

  • Page 6: Configuration Profiles

    “Timer Not Started”. Repeat conditions from Step 1 (above) until an Expiration date is obtained. Open the settings icon from the Scan screen to access the ST100 Mobile App User Guide for more information on customizing the device.

  • Page 7: Troubleshooting

    TROUBLESHOOTING PROVISIONING ISSUE If the ESN is not found after performing a search, check for a failed request. Click Device from the Tab Menu at the top of the Globalstar IoT MyAccount page. Select Manage Failed Requests and the search button.
  • Page 8 Please visit for the latest version of the Quick Start Guide. © 2021 Globalstar. All rights reserved. All trademarks, service marks, trade names, trade dress, product names and logos appearing in this Quick Start Guide are the property of their respective owners.