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6. Getting Help
If you need help with your camera, refer to the Troubleshooting section of
this manual. If you still cannot find the solution, visit our Web site at
www.support.concordcam.com.
answered in the Frequently Asked Questions (FAQ) section.
Toll Free in the US and Canada:
• (866) 522-6372
Toll Free in Europe:
• UK:
0800-1696482
• Germany: 0800-1800563
• France:
0800-917599
Toll:
• 31-53-4829779
For Software Technical Support, please contact:
In the USA and Canada:
ArcSoft, Inc.
46601 Fremont Blvd.
Fremont, CA 94538
Monday – Friday
8:30AM - 5:30PM (PST)
Tel: (510) 440-9901
E-mail: support@arcsoft.com
Web: www.arcsoft.com
In Europe:
Arcsoft, Inc.
Unit, Shannon Industrial
Estate
Shannon, Co. Clare, Ireland
Tel: +353 (0) 61 702087
E-mail: europe@arcsoft.com
Fax: (510) 440-1270
Fax: +353 (0) 61 702001
24
Most support issues are
• Spain: 900-973195
• Italy:
800-781883
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