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IMPORTANT PLEASE READ!
ISSUE #1 NO PICTURE
Make sure your TV is turned to the correct Video line (AV Input/Video Input 1,2,3.etc). Consult the TV
manufacture if you need help setting the TV to the correct Video line. If you are going through a cable box,
contact your cable provider or the cable manufacture. Once your TV is turned to the correct video line, you
should see the "COBY" logo.
ISSUE #2 ROLLING, COLORLESS SCREEN
Make sure the Yellow video wire is connected into the Video connection on the DVD player and on the TV
ISSUE #3 HAD A COLOR PICTURE, NOW RECEIVING A BLACK AND WHITE OR A
ROLLING SCREEN
The DVD has been set to the incorrect broadcast system. NTSC is for the United States TV broadcast
system. You will need to reset the DVD player back to the default setting. See the below procedure on
"RESET THE DVD PLAYER BACK TO THE DEFAULT SETTING"
ISSUE #5 PICTURE FADES DARK TO LIGHT
You cannot connect the DVD through your VCR, TV/VCR combo, Cable or Satellite.
If you cannot connect directly to the TV via a yellow video input, then you will need to purchase an RF
Modulator and a four-foot coaxial wire at your local electronics store.
*********RESET THE DVD PLAYER BACK TO THE DEFAULT SETTING*********
Make sure you do not have a disk in the tray. Using the DVD player remote control:
1) Press the "Setup" button. (User manual page 14, picture1)
2) Press the "Enter" button.
3) On the "Down" arrow, press it four times. (User manual page 14, picture2)
4) On the "Right" arrow, press it once, and then press the "Enter" button.
5) Press the Setup button to exit.
*The default setting will take affect as soon as you press the setup button (step 5).
If you are still having difficulty setting up your new DVD player, please contact Customer
Service or Technical Support, Monday-Friday 8:00 AM – 11:00 PM EST, Saturday and
Sunday 9:00 AM – 11:00 PM EST. You can also reach us online at
customerservice@cobyusa.com
1-800-681-2629 OR 718-416-3197
COBY DVD909
COMMON TROUBLESHOOTING ISSUES
or
techsupport@cobyusa.com
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