Gefen EXT-CU-LAN User Manual
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Gefen EXT-CU-LAN User Manual

Matrix controller
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Matrix Controller
EXT-CU-LAN
User Manual
Release A1.1

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Summary of Contents for Gefen EXT-CU-LAN

  • Page 1 *Preferred 3GSDI Audio Embedder Matrix Controller EXT-CU-LAN User Manual Release A1.1...
  • Page 2 Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this product near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 3 Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notified within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.
  • Page 4 Contacting Gefen Technical Support Technical Support (818) 772-9100 (800) 545-6900 8:00 AM to 5:00 PM Monday - Friday, Pacific Time (818) 772-9120 Email support@gefen.com http://www.gefen.com Mailing Address Gefen, LLC c/o Customer Service 20600 Nordhoff St. Chatsworth, CA 91311 Product Registration Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp...
  • Page 5 • The “discovery” feature, used by the Matrix Controller, relies on a proprietary network broadcast protocol that is used for identification of Gefen Video over IP products. Broadcast packets and access using ports 53334 and 53335 is required for this feature to work.
  • Page 6 Matrix Controller is a trademark of Gefen, LLC. © 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners. Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation without prior written notice.
  • Page 7 Seamless integration with Gefen Syner-G™ software allows for quick installation and configuration on a network • Automatic assignment of IP addresses for all Gefen Video and KVM over IP devices on a network • Front panel control push-buttons/display, handheld IR remote, and web server interface allow easy and convenient end-user operation •...

  • Page 8: Table Of Contents

    Table of Contents Getting Started Introduction......................2 Panel Layout ....................2 IR Remote Control ..................5 Installing the Batteries ................... 7 Setting the IR Channel .................. 8 Installation ......................9 Combined Mode .................... 9 Separate Mode .................... 13 Device Configuration ................... 16 Basic Operation Control Nomenclature ..................
  • Page 9 Table of Contents Web Interface ...................... 87 Using the Built-in Web Interface ..............87 Main ......................88 Groups ► Inputs / Outputs ................. 89 Groups ► Members ..................90 Users ......................91 I/O ....................... 92 Network ► IP ....................96 Network ►...

  • Page 11: Getting Started

    Matrix Controller Getting Started...

  • Page 12: Introduction

    Introduction Page Title Panel Layout Preset ® Menu Lock Mask Status Power Clear Back Matrix Controller Preset Menu Lock Mask 5V DC Clear Back Preset ® Menu Lock Status Mask Power Clear Back Matrix Controller 5V DC page | 2...
  • Page 13 Introduction Page Title Name Description LCM display Provides feedback and status of the Matrix Controller during various operations. Soft buttons Each of these buttons will have a different function, depending upon the read-out in the LCM display. Power This LED indicator will glow solid blue when the Matrix Controller is powered.
  • Page 14 Introduction Page Title Name Description Lock Press this button to lock the Matrix Controller. When the Matrix Controller is locked, the enter passcode screen will be shown in the LCM display. Press this button to accept the current entry or setting within the LCM display. LAN 1 (POE) Connect an Ethernet cable from this port to the LAN.

  • Page 15: Ir Remote Control

    Introduction Page Title IR Remote Control Each of the buttons on the IR Remote Control are identical in functionality to those of the buttons on the front panel. page | 5...
  • Page 16 Introduction Name Description Preset Press this button to select a preset. Mask As of this writing, this feature is not defined in the current version of firmware. Clear Press this button to clear the current entry. Menu Press this button to access the menu system.

  • Page 17: Installing The Batteries

    Introduction Installing the Batteries Remove the battery cover on the bottom of the IR remote control unit. Make sure that the batteries are installed with the correct polarity, as shown in the illustration, below. Always use two 1.5V AAA-type batteries. Replace the battery cover.

  • Page 18: Setting The Ir Channel

    Introduction Setting the IR Channel Information In order for the IR remote control to function properly, both the Matrix Controller and the IR remote control must be set to the same IR channel. Remove the battery cover on the bottom of the IR remote control unit. Locate the DIP switches, below the battery compartment.

  • Page 19: Installation

    Combined Mode Connect a shielded CAT-5e (or better) cable from each of the Gefen Video over IP units to a managed switch. Refer to the User Manual(s) for the Gefen Video over IP units to obtain the network requirements. Router...
  • Page 20 Connect a shielded CAT-5e (or better) cable from the LAN 1 port on the Matrix Controller to the same network where the Gefen Video over IP units are connected. Connect the included power supply to the 5V DC power receptacle on the rear panel of the Matrix Controller.
  • Page 21 IP address 192.168.1.74 is not assigned to another device in order to avoid conflicts. Router Managed Switch Computer to Gefen KVM over IP LAN 1 Devices EXT-CU-LAN Matrix Controller Set the subnet mask to 255.255.255.0.
  • Page 22 Installation 10. Type admin (case-sensitive) in both the Username and Password fields, then click the Login button. 11. To continue, skip to Device Configuration (page 16). page | 12...

  • Page 23: Separate Mode

    This mode is used when the KVM over IP products are connected to a separate (dedicated) managed switch. Two CAT-5e (or better) cables will be required to connect the Matrix Controller. If a single switch will be connecting Gefen Video over IP products in addition to your other network devices, then refer to...
  • Page 24 Preset ® Menu Lock Status Mask Power ext-cu-lan initializing... Clear Back Matrix Controller After the Matrix Controller has completed the initialization process, the following message will appear in the LCM display on the front panel. The default passcode is 123456.
  • Page 25 Installation Important Do not use the IP address 192.168.1.74 because this is the IP address of the Matrix Controller. If the current network configuration is already within this range, make sure that the IP address 192.168.1.74 is not assigned to another device in order to avoid conflicts.

  • Page 26: Device Configuration

    This process is handled through the Matrix Controller. Click the I/O tab. All Gefen Video over IP products, that are connected to the network, will be displayed under the Input and Output lists, as shown below. The Matrix Controller automati- cally discovers all available Gefen Video over IP products.
  • Page 27 Important Before proceeding, contact your IT administrator for a valid range of consecutive IP addresses that can be applied to the Gefen Video over IP products (e.g. 192.168.1.100 to 192.168.1.150). Enter the provided IP addresses (from the IT administrator) in the IP Range From and To fields.
  • Page 28 Click the Auto Assign button on the right side of the screen, under the Outputs list. The following message box will be displayed: During the Auto Assign procedure, the Gefen Video over IP products may reboot multiple times. The Web interface will not be available during this process. DO NOT attempt to refresh the page during the process.
  • Page 29 Device Configuration Click the OK button to continue. The following message box will be displayed and will disappear when the process has completed: Provide a unique description for each input and output device. Make sure the descriptions are meaningful (e.g. “Blu-ray”, “Samsung 65”, etc.). This step is highly recommended and will provide easy management of devices, particularly in large-scale setups.
  • Page 30 Device Configuration Click the Edit Device button. Note that only one device can be changed at a time. If more than one device is selected, then the Edit Device button will be disabled. The Edit Device dialog box will be displayed. page | 20...
  • Page 31 Device Configuration The default device name will be displayed in the Description field. Click in the Description field and change the name. Click the Save button on the Edit Device dialog. The processing message box will be displayed and after a few seconds, the device description will be updated.

  • Page 33: Basic Operation

    Matrix Controller Basic Operation page | 23...

  • Page 34: Control Nomenclature

    Control Nomenclature Groups, Users, and Members In order to introduce a level of organization to how end-users interact with Matrix Controller, it is important to understand the concepts of groups, users, and members. Let’s first define each of these terms: ►...

  • Page 35: Access Levels

    Control Nomenclature For example, if we add “berenice” to both the Sales and Accounting group, she will be able to access the inputs and outputs under both the Sales group and the Accounting group. Sales Accounting admin john front panel eric berenice kayla...

  • Page 36: Creating Users

    Creating Users The Matrix Controller includes two users: admin and front panel. Each user can have one of the following access levels: Administrator or Operator. By default, both admin and front panel users have administrator access. Administrator access allows all options, within the Web interface, to be viewed and/or changed by a user.
  • Page 37 Creating Users The Add User dialog will be displayed. Type the name of the user in the Name field. Enter a description for the user in the Description field. Click on the Access Level drop-down list to select the access for the user. Administrator access allows all options to be viewed and changed.

  • Page 38: Creating Groups

    Creating Groups A group contains both a set of units (inputs and outputs) for routing and one or more users. Once a group is created, we can add the units and the users that will be able to access them. An unlimited number of groups can be created. See Control Nomenclature (page for more information on groups.
  • Page 39 Creating Groups Grouping devices allows the administrator to restrict users to specified inputs or outputs. When using a large number of Video over IP devices, it will be necessary to create and manage groups of devices for tracking, management, and ease-of-use. Click the Save button to create the group.
  • Page 40 Creating Groups Click the arrow icon, pointing to the right, to move the selected inputs under the Associated Inputs list. page | 30...
  • Page 41 Creating Groups Select the desired outputs, under the Available Outputs list, to be associated with this group. All available output devices, detected by the Matrix Controller, will be listed under the Available Outputs list. 10. Press the arrow icon, pointing to the right, to move the selected outputs under the Associated Outputs list.
  • Page 42 Creating Groups 11. To remove an input device from the Associated Inputs list, do the following: Select the desired input(s) under the Associated Inputs list. The selected input(s) will be highlighted in red. The left-arrow icon will enabled after selecting at least one input. Click the left-arrow icon, to move the selected inputs to the Available Inputs list.
  • Page 43 Creating Groups 12. To remove an output device from the Associated Outputs list, do the following: Select the desired input(s) under the Associated Outputs list. The selected output(s) will be highlighted in red. The left-arrow icon will enabled after selecting at least one output. Click the left-arrow icon, to move the selected outputs to the Available Outputs list.

  • Page 44: Adding Users To Groups

    Adding Users to Groups Click the Members tab. Next, we need to associate users with each group. Click one of the group buttons to begin to the process. Select the desired user(s) for the group. Information The admin user must be added to the group as a member in order for the group to appear under the Main tab.
  • Page 45 Adding Users to Groups Click the arrow icon, pointing to the right, to move the selected users under the Members list. Users can belong to multiple groups. Important The administrator (admin) account must be associated with a group to allow routing.

  • Page 46: Routing

    Routing Inputs to Outputs Click Main tab. Click the desired group button. Click to select an input from the Inputs list. Only one input can be selected at a time. If the input is already routed to one or more outputs, the outputs will be highlighted in orange, as shown below: page | 36...
  • Page 47 Routing Click to select the desired outputs, under the Outputs list. Click the Route button. The processing message box will be displayed, while the new routing process takes effect. This message box will disappear when the routing process is complete. page | 37...

  • Page 48: Outputs To Inputs

    Routing Outputs to Inputs Click the desired output from the Output list. The input that is currently routed to the selected output will be highlighted in orange, under the Input list. Select the desired input, from the Inputs list. Only one input can be selected at a time.

  • Page 49: Using Presets

    Using Presets The Matrix Controller provides two types of presets: User and Group. When a user preset is created, it will only be available to the user for which it was created. When a group preset is created, it will be available to all users. In the examples, below, we will illustrate the creation of both a user preset and a group preset.
  • Page 50 Using Presets Enter the name of the preset in the Name field. This is required. Click the drop-down list, under the Inputs column. The drop-down list will display all available inputs. The Outputs column will list all available outputs. In this example, for simplicity, we only have one Sender unit and Receiver unit. Select the desired input from the drop-down list, for each output that is listed.
  • Page 51 Using Presets Click the Save button to save the changes to the preset. 10. Click the Cancel button to close the New preset dialog box. 11. After the preset has been saved, a button will appear (with the provided name), under the Presets - User column, near the bottom of the page.

  • Page 52: Creating Group Presets

    Using Presets Creating Group Presets When a group preset is created, it will be available to all groups. If you wish to create presets that are dependent upon the user, refer to Creating User Presets (page 39). Click the Main tab. Click the group button (“My Setup”) to display the available inputs and outputs.
  • Page 53 Using Presets Enter the name of the preset in the Name field. This is required. Click the drop-down list, under the Inputs column, and select the desired input. Only one input can be selected. In this example, we only have one Sender unit connected and we will select it.
  • Page 54 Using Presets 10. In the example, below, we’ve created both a user preset (see Creating User Presets (page 39)) and a group preset. Note that when creating presets, that a prefix number is automatically assigned to the preset. The next number in sequence will depend upon how many presets currently exist.
  • Page 55 Using Presets These prefix numbers are primarily used by the front panel display to identify presets: Preset Menu Lock Status Mask Power enter preset id _001 Clear browse Back Matrix Contro Selecting Presets (page 53) for more information on selecting presets using the front panel.

  • Page 56: Front Panel Operation

    After connecting power to the Matrix Controller, the following message will appear in the Status window: Menu Lock Status Power EXT-CU-LAN initializing... Back Matrix Controller After a few moments, the passcode screen will be displayed. This screen is also displayed after about 1 minute of inactivity, for security purposes.
  • Page 57 Front Panel Operation Press the Menu button. The Menu button will glow solid blue when the menu system is activated. The Network menu will be displayed. Preset Menu Lock Status Mask Power network Clear Back Matrix Contro The menu system contains two menus: Network and System. Press the ▲ or ▼ buttons to select either menu system.

  • Page 58: Routing Inputs To Outputs

    Front Panel Operation Routing Inputs to Outputs Before using the front panel to perform all routing operations, the Matrix Controller and all connected Video over IP products must be configured, using the built-in Web interface, and working properly. For information on setting up the Matrix Controller, see Installation (page From the standby screen, press the In button.
  • Page 59 Front Panel Operation The following screen will be displayed: enter input channel BROWSE Select the desired input within the group. There are two methods: If you know the channel ID of the input, use the numbers on the keypad to enter the number.
  • Page 60 Front Panel Operation The output screen will be displayed. enter output id _0001 BROWSE Select the output by one of the following methods: Enter the output ID using the numbers on the keypad. If you make a mistake, press the Clear button to erase the entry. Press the OK or Set button to accept the selection.
  • Page 61 Front Panel Operation The route details screen will be displayed. From this screen, you can: Preset Menu Lock Status Mask Power route details Clear Back Matrix Contro Press the INT button to initiate the routing process. initiate routes Press the IN button to display the selected input. blu-ray player back Pres the OUT button to display the selected output(s).

  • Page 62: Adding Outputs

    Front Panel Operation Adding Outputs When you initially route an input to an output, only one output can be selected. To route the current input to additional outputs, use the Add button in the route details screen. From the route details screen, press the Add button. Preset Menu Lock...

  • Page 63: Selecting Presets

    Front Panel Operation Selecting Presets Before using the front panel to select presets, use the built-in Web interface to add and configure presets. See Using Presets (page 39) for more information. To access routing presets, use the following procedure. From the standby screen, press the Preset button. See Accessing the Menu System (page 46) for information on how to display the standby screen.
  • Page 64 Front Panel Operation The second option is to press the BROWSE button and select the preset from a list. Preset Menu Lock Status Mask Power ENTER PRESET ID _001 Browse Clear Back Matrix Contro Use the << or >> buttons to select the desired preset. Each preset will be listed by the name that it was given in the Web interface.

  • Page 65: Setting The Network Mode

    Front Panel Operation Setting the Network Mode From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen. The Network menu will be displayed. Preset Menu Lock Status Mask Power...
  • Page 66 Front Panel Operation Press the ▲ or ▼ buttons to select either Separate or Combined. In the example, below, we have selected Combined. Preset Menu Lock Status Mask Power network mode: (edit) combined Clear Back Matrix Contro Press the OK button to save the change. The following screen will be displayed: please reboot unit to apply changes...

  • Page 67: Control Ip Settings

    Front Panel Operation Control IP Settings The Control IP Settings menu allows you to set the IP mode (Static or DHCP), IP address, subnet mask, gateway address, and HTTP listening port of the Matrix Controller. From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen.
  • Page 68 Front Panel Operation Press the OK button to enter the menu. The current IP mode setting will be displayed. Preset Menu Lock Status Mask Power ip mode: static Clear Back Matrix Contro Press the OK button, again, to edit the current setting. IP MODE: (edit) static Press the ▲...
  • Page 69 Front Panel Operation 12. Press the ▲ or ▼ buttons to select the IP Address setting. Preset Menu Lock Status Mask Power ip address: 192.168.1.74 Clear Back Matrix Contro 13. Press the OK button to change the setting. The first digit of the IP address will flash. IP address: _92.168.001.074 14.
  • Page 70 Front Panel Operation 15. Press the OK button to save the change. IP address: 10.5.64.54 16. Press the ▲ or ▼ buttons to select the Subnet Mask setting. The subnet mask address will be displayed. Preset Menu Lock Status Mask Power subnet mask 255.255.255.0...
  • Page 71 Front Panel Operation 20. Press the ▲ or ▼ buttons to select the Gateway setting. The gateway address will be displayed. Preset Menu Lock Status Mask Power gateway: 192.168.1.1 Clear Back Matrix Contro 21. Press the OK button to change the setting. The first digit of the gateway address will flash.
  • Page 72 Front Panel Operation 23. Press the OK button to save the change. gateway 10.5.64.1 24. Press the ▲ or ▼ buttons to select the HTTP Port setting. The current HTTP listening port is displayed. http port: 25. Press the OK button to edit the current port settings. The first available digit of the port number will flash.
  • Page 73 Front Panel Operation 27. Press the OK button to save the change. HTTP port 28. To make changes to any of the IP settings, again, press the ▲ or ▼ buttons to select the desired menu, then press the OK button to make changes to the selected setting. 29.

  • Page 74: Video Ip Settings

    Front Panel Operation Video IP Settings Video IP settings are only used in separate mode and allows you to access the Web interface using the Video IP address. Refer to Separate Mode (page 13) for more information on separate mode. From the standby screen, press the Menu button.
  • Page 75 Front Panel Operation Continue by pressing the ▲ or ▼ buttons to select the IP Address setting. IP address: 192.168.1.75 Press the OK button to change the setting. The first digit of the IP address will flash. IP address: _92.168.001.075 Use the numeric keypad to enter the desired IP address.
  • Page 76 Front Panel Operation IP address: 10.5.64.75 Important Any time a setting has been changed, the “please reboot unit” message will be displayed. However, it is not required to reboot the unit until all desired changes have been made. All changed settings are “saved” but will only be applied once the unit is rebooted.
  • Page 77 Front Panel Operation 16. Press the ▲ or ▼ buttons to select the Gateway setting. The gateway address will be displayed. Preset Menu Lock Status Mask Power gateway: 192.168.1.1 Clear Back Matrix Contro 17. Press the OK button to change the setting. The first digit of the gateway address will flash.

  • Page 78: Telnet/Tcp Settings

    Front Panel Operation Telnet / TCP Settings The Telnet / TCP Settings menu allows you to control Telnet and TCP access. From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen. The Network menu will be displayed.
  • Page 79 Front Panel Operation Press the OK button to enter the menu. The current TCP access status will be displayed. Preset Menu Lock Status Mask Power tcp access: enabled Clear Back Matrix Contro Press the OK button, again, to edit the current setting. tcp access: (edit) enabled Press the ▲...
  • Page 80 Front Panel Operation 12. Use the numeric keypad to enter the desired listening port. The port range is 1 to 65535. Use preceding zeros to pad numbers less than 5 digits. For example, if the listening port is 23, then you would enter 00023. Preset ®...
  • Page 81 16. Press the ▲ or ▼ buttons to select either Enabled or Disabled. If this option is set to Enabled, then the following message will be displayed at the beginning of each Telnet session: “Welcome to EXT-CU-LAN Telnet”. If set to Disabled, then no message will be displayed.

  • Page 82: Udp Settings

    Front Panel Operation UDP Settings The UDP Settings menu provides control over UDP settings. From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen. The Network menu will be displayed. Preset Menu Lock...
  • Page 83 Front Panel Operation Press the OK button to enter the menu. The current UDP access status will be displayed. Preset Menu Lock Status Mask Power udp access: enabled Clear Back Matrix Contro Press the OK button, again, to edit the current setting. udp access: (edit) enabled Press the ▲...
  • Page 84 Front Panel Operation 12. Use the numeric keypad to enter the desired listening port. The port range is 1 to 65535. Use preceding zeros to pad numbers less than 5 digits. For example, if the listening port is 23, then you would enter 00023. Preset ®...
  • Page 85 Front Panel Operation 15. Press the OK button to edit the current setting. remote udp access: e disabled 16. Press the ▲ or ▼ buttons to select either Enabled or Disabled. If this option is set to Enabled, then UDP access will be permitted. Otherwise, set this option to Disabled to prohibit access using the UDP protocol.
  • Page 86 Front Panel Operation The cursor will automatically advance to the next digit in the IP address. If an error is made, use the ◄ or ► to move backward or forward between each digit. remote udp address: 010.005._01.129 21. Press the OK button to save the changes. remote udp address: 10.5.23.29 22.
  • Page 87 Front Panel Operation If an error is made, use the ◄ or ► to move backward or forward between each digit. remote udp port: ed 5000_ 25. Press the OK button to save the change. remote udp port: 50008 page | 77...

  • Page 88: Discovery Settings

    Front Panel Operation Discovery Settings The Discovery Settings menu controls “visibility” settings of the Matrix Controller, over a network, using the Geten Syner-G Software Suite. From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen.
  • Page 89 Front Panel Operation Press the OK button to enter the menu. The current read / write status of the Discovery Service will be displayed. Preset Menu Lock Status Mask Power discovery: read / write Clear Back Matrix Contro Press the OK button, again, to edit the current setting. discovery: (edit) read / write Press the ▲...

  • Page 90: Setting The Matrix Controller Ir Channel

    Front Panel Operation Setting the Matrix Controller IR Channel From the standby screen, press the Menu button. See Accessing the Menu System (page 46) for information on how to display the standby screen. The Network menu will be displayed. Preset Menu Lock Status...
  • Page 91 Front Panel Operation Press the OK button, again, to edit the current setting. ir channel: (edit) Press the ▲ or ▼ buttons to select the desired IR channel (1 - 4). Press the OK button to save the current changes. ir channel: page | 81...

  • Page 92: Resetting The Matrix Controller

    Front Panel Operation Resetting the Matrix Controller Resetting the Matrix Controller will erase all current configurations and return the Matrix Controller to factory-default settings. If you need to reset the Matrix without erasing any current settings, refer to Rebooting the Matrix Controller (page 85).
  • Page 93 Menu System The Network menu will be displayed. Preset Menu Lock Status Mask Power network Clear Back Matrix Contro Press the ▲ or ▼ buttons to select the System menu. Preset Menu Lock Status Mask Power system Clear Back Matrix Contro Press the OK button to enter the menu.
  • Page 94 Front Panel Operation Press the OK button to continue. The Matrix Controller will prompt you to confirm that you wish to proceed: confirm reset 10. Press the ▲ or ▼ buttons to select between Yes and No options. ► To reset the Matrix Controller to factory-default settings, select Yes and press the OK button.

  • Page 95: Rebooting The Matrix Controller

    Front Panel Operation Rebooting the Matrix Controller Rebooting the Matrix Controller is identical to disconnecting and reconnecting the power supply on the back of the unit. Rebooting the Matrix Controller may be required after changing specific system settings. Rebooting does not reset the Matrix Controller to factory-default settings.
  • Page 96 Front Panel Operation Press the ▲ or ▼ buttons to select the Reboot Unit option. Preset Menu Lock Status Mask Power reboot unit Clear Back Matrix Contro Press the OK button to continue. The Matrix Controller will prompt you to confirm that you wish to proceed: confirm reboot Press the ▲...

  • Page 97: Web Interface

    The built-in Web interface provides advanced control of the Matrix Controller. In order to access the Web interface use the Gefen Syner-G Software Suite to obtain the IP settings of the Matrix Controller. Once connected to the Matrix Controller, the login screen will be displayed.

  • Page 98: Main

    Web Interface Main The Main page is used to manage all groups that have been created. If no groups have been defined, they will need to be created. See Creating Groups (page 28) information on creating groups. User The user for the current Web session. Access level Displays the access level of the user.

  • Page 99: Groups ► Inputs / Outputs

    Web Interface Groups ► Inputs / Outputs This page is used to add inputs and outputs, of available Video over IP device, to each group. If no groups have been defined, they will need to be created. If a group is created on this page, the group will also appear under the Groups ►...

  • Page 100: Groups ► Members

    Web Interface Groups ► Members This page is used to assign members to each group. If no groups have been defined, they will need to be created. If a group is created on this page, the group will also appear under the Groups ►...

  • Page 101: Users

    Web Interface Users The Users page is used to add, edit, and delete users. You will be asked to create a user, password, and specify an access level (Administrator or Operator) for each user that is created. See Creating Users (page 26) for information.

  • Page 102: I/O

    Web Interface The I/O page is used to manage all Gefen KVM over IP products that are connected to the network and detected by the Matrix Controller. The I/O page contains two columns: Inputs and Outputs. Search (Inputs) Enter the IP address, MAC address, or the description of the unit to search for in the Input column.
  • Page 103 Web Interface Search (Outputs) Enter the IP address, MAC address, or the description of the unit to search for in the Output column. ID (Outputs) DIsplays the ID of the KVM over IP device. Ch (Outputs) Displays the channel of the KVM over IP product. IP (Outputs) DIsplays the IP address of the KVM over IP product.
  • Page 104 Web Interface Add Device Normally, the Matrix Controller will automatically attempt to connect and retrieve device information. However, if the KVM over IP device has a unique IP address, then click this button to add a device to the list. The IP address and Telnet port of the device must be provided.
  • Page 105 Web Interface IP Range (From) Enter the starting IP address to use. This information is used by the Auto Assign button. IP Range (To) Enter the starting IP address to use. This information is used by the Auto Assign button. Gateway Enter the gateway address in this field.

  • Page 106: Network ► Ip

    Web Interface Network ► IP Video and Control Networks IP Address Click to switch between Enter the IP address of the combined and separate modes. Matrix Controller. This field is Combined Mode (page only available if the Mode is set Separate Mode (page to Static.
  • Page 107 Web Interface MAC Address The MAC address of the managed switch to which the Video over IP devices are connected. IP Address The IP address of the managed switch. Subnet The subnet mask of the managed switch. Gateway The gateway address of the managed switch. Web Access Enables or disables Web access.

  • Page 108: Network ► Tcp

    Web Interface Network ► TCP TCP Access Click these buttons to enable or disable TCP access. Telnet Port Enter the Telnet listening port in this field. Login Message on Connect Click these buttons to show or hide the Telnet welcome message at the beginning of each Telnet session.

  • Page 109: Network ► Udp

    Web Interface Network ► UDP UDP Access Click these buttons to enable or disable UDP access. UDP Port Enter the local UDP listening port in this field. UDP Echo Click these buttons to enable or disable UDP echo. Destination UDP IP Address Enter the remote UDP IP address in this field.

  • Page 110: Network ► Discovery

    Network ► Discovery Enable Discovery Click these buttons to enable or disable the Discovery feature. In order for the Matrix Controller to be discovered on a network using Gefen Syner-G, this feature must be enabled. Find Your Device Click this button to show the location of the device. When the Show Me...
  • Page 111 Write button to allow anyone to read or change the settings of the Matrix Controller. Product Description Enter the name of the Matrix Controller in this field. The default name is EXT-CU-LAN. Save Click this button to save all changes on this page. page | 101...

  • Page 112: System

    Web Interface System Download Click this button to download the current Matrix Controller configuration to a file. Browse... (Restore Configuration File) Click to select the configuration file to upload. Restore Click this button to restore the selected configuration file. Browse... (Firmware Update) Click to select the firmware file.
  • Page 113 Web Interface Update Click this button to begin the firmware update procedure. Reset Click this button to reset the Matrix Controller to factory-default settings. Reboot Click this button to reboot the Matrix Controller. page | 103...

  • Page 115: Advanced Operation

    Matrix Controller Advanced Operation...

  • Page 116: Commands

    Commands Command Description #factory_reset Resets the Matrix Controller to factory-default settings #get_discovery Displays the Discovery Service status #get_discovery_mode Displays the mode of the Discovery Service #get_firmware_version Displays the current version of firmware #get_gateway Displays the gateway address #get_ip_address Displays the IP address #get_ip_mode Displays the IP mode #get_ipconfig...
  • Page 117 Commands Command Description #set_udp_port Sets the UDP listening port #set_web_port Sets the HTTP listening port #use_telnet_login Enables or disables Telnet login credentials #use_telnet_welcome Enables or disables the Telnet welcome message Recalls the specified preset number Routes an input to the specified output(s) page | 107...
  • Page 118 Important This command resets the IP address. If the IP address changes, then the Matrix Controller will be disconnected from the network. Use the Gefen Syner-G Discovery Tool to locate the Matrix Controller and assign the new network settings to work on your network.
  • Page 119 Commands #get_discovery Displays the Discovery Service status. Syntax #get_discovery Parameters None Returns Integer [0 ... 1] Value Description Discovery disabled Discovery enabled Example #get_discovery DISCOVERY 1 Related Commands #set_discovery page | 109...
  • Page 120 Commands #get_discovery_mode Displays the read/write mode of the Discovery Service. Syntax #get_discovery_mode Parameters None Returns Integer [0 ... 1] Value Description Discovery mode disabled Discovery mode enabled Example #get_discovery_mode DISCOVERY MODE 1 Related Commands #set_discovery_mode page | 110...
  • Page 121 Commands #get_firmware_version Displays the current version of firmware. Syntax #get_firmware_version Parameters None Example #get_firmware_version FIRMWARE VERSION IS 1.11 page | 111...
  • Page 122 Commands #get_gateway Displays the gateway address of the specified port on the Matrix Controller. Syntax #get_gateway param1 Parameters param1 Integer [1 ... 2] param1 Description Control Port (LAN 1) Video Port (LAN 2) Example #get_gateway 1 GATEWAY 1 10.5.64.203 Related Commands #set_gateway page | 112...
  • Page 123 Commands #get_ip_address Displays the IP address of the Matrix Controller. Syntax #get_ip_address param1 Parameters param1 Integer [1 ... 2] param1 Description Control Port (LAN 1) Video Port (LAN 2) Example #get_ip_address 2 IP ADDRESS 2 192.168.1.75 Related Commands #set_ip_address page | 113...
  • Page 124 Commands #get_ip_mode Displays the current IP mode of the specified port on the Matrix Controller. Syntax #get_ip_mode param1 Parameters param1 Integer [1 ... 2] param1 Description Control Port (LAN 1) Video Port (LAN 2) Example #get_ip_mode 1 IP_MODE 1 DHCP Related Commands page | 114...
  • Page 125 Commands #get_ipconfig Displays the current IP settings. Syntax #get_ipconfig Parameters None Example #get_ipconfig IP CONFIGURATION IS: IP MODE: DHCP IP: 10.5.64.203 NETMASK: 255.255.255.0 GATEWAY: 10.5.64.1 MAC ADDRESS: 00:1c:91:04:93:28 Related Commands #get_gateway #get_ip_address #get_ip_mode #get_netmask page | 115...
  • Page 126 Commands #get_netmask Displays the subnet mask of the specified control port on the Matrix Controller. Syntax #get_netmask param1 Parameters None Example #get_netmask 2 NETMASK 2 255.255.0.0 Related Commands #get_gateway #get_ip_address #get_ip_mode #get_ipconfig #set_netmask page | 116...
  • Page 127 Commands #get_telnet_access Displays the current Telnet access status. Syntax #get_telnet_access Parameters None Returns Integer [0 ... 1] Value Description Telnet access disabled Telnet access enabled Example #get_telnet_access TELNET_ACCESS 1 Related Commands #set_telnet_access page | 117...
  • Page 128 Commands #get_telnet_pass Displays the Telnet password status. Syntax #get_telnet_pass Parameters None Returns Integer [0 ... 1] Value Description Password not required on connect Password required on connect Example #get_telnet_pass TELNET_PASS 0 Related Commands page | 118...
  • Page 129 Commands #get_telnet_port Displays the Telnet listening port. Syntax #get_telnet_port Parameters None Returns Telnet port Example #get_telnet_port TELNET_PORT 23 Related Commands #set_telnet_port page | 119...
  • Page 130 Commands #get_udp_access Displays the UDP access status. Syntax #get_udp_access Parameters None Returns Integer [0 ... 1] Value Description UDP access disabled UDP access enabled Example #get_udp_access UDP_ACCESS 1 Related Commands #set_udp_access page | 120...
  • Page 131 Commands #get_udp_echo_access Displays the UDP echo access status. When enabled, the UDP server returns an identical copy of the data that was received. Syntax #get_udp_echo_access Parameters None Integer [0 ... 1] Value Description UDP echo disabled UDP echo enabled Example #get_udp_echo_access UDP_ECHO_ACCESS 1 Related Commands...
  • Page 132 Commands #get_udp_echo_ip Displays the IP address of the UDP server supporting the echo protocol. Syntax #get_udp_echo_ip Parameters None Example #get_udp_echo_ip UDP_ECHO_IP 10.5.64.158 Related Commands #set_udp_echo_ip page | 122...
  • Page 133 Commands #get_udp_echo_port Displays the listening port of the UDP server supporting the echo protocol. Syntax #get_udp_echo_port Parameters None Example #get_udp_echo_port UDP_ECHO_PORT 50009 Related Commands #set_udp_echo_port page | 123...
  • Page 134 Commands #get_udp_port Displays the UDP listening port. Syntax #get_udp_port Parameters None Example #get_udp_port UDP_PORT 50008 Related Commands #set_udp_port page | 124...
  • Page 135 Commands #get_web_port Displays the current HTTP listening port. Syntax #get_web_port Parameters None Example #get_web_port WEB_PORT 80 Related Commands #set_web_port page | 125...
  • Page 136 Commands #help Displays the list of available commands. If a command is specified as param1, then the description of the command is displayed. Syntax #help [param1] Parameters param1 String (command) Examples #help AVAILABLE TCP/UDP COMMANDS: #HELP #GET_IPCONFIG #SET_PORT_MODE #GET_IP_MODE #SET_IP_ADDRESS #GET_FIRMWARE_VERSION #FACTORY_RESET #REBOOT...
  • Page 137 Commands #reboot Reboots the Matrix Controller. Syntax #reboot Parameters None Example #reboot UNIT WILL REBOOT SHORTLY page | 127...
  • Page 138 Commands #set_discovery Enables or disables the Discovery Service. This service is used by the Gefen Syner-G Discovery Tool. The default value is Enabled. Syntax #set_discovery param1 Parameters param1 Integer [0 ... 1] param1 Description Disabled Enabled Example #set_discovery 1 DISCOVERY 1...
  • Page 139 Commands #set_discovery_mode Sets the Discovery Service mode. The default value is Read / Write. ► Read / Write This mode will permit the discovery of the Matrix Controller on the network. In addition, the IP settings, description, and other settings for the Matrix Controller can be changed using the Syner-G Software Suite.
  • Page 140 Commands #set_gateway Sets the gateway address. The gateway address must be typed using dot-decimal notation. The Matrix Controller must be rebooted after executing this command. The default gateway is 192.168.1.254. Syntax #set_gateway param1 param2 Parameters param1 Integer [1 ... 2] param1 Description Control Port (LAN 1)
  • Page 141 Commands #set_ip_address Sets the IP address of the Matrix Controller. The IP address must be entered using dot-decimal notation. The Matrix Controller must be rebooted after executing this command. The default IP address for the control port (LAN 1) is 192.168.1.74. The default IP address for the video port (LAN 2) is 192.168.1.75.
  • Page 142 Commands #set_netmask Sets the subnet mask. The subnet mask address must be entered using dot-decimal notation. The Matrix Controller must be rebooted after executing this command. The default net mask is 255.255.255.0. Syntax #set_netmask param1 param2 Parameters param1 Integer [1 ... 2] param1 Description Control Port (LAN 1)
  • Page 143 Commands #set_port_mode Sets the network port mode. Syntax #set_port_mode param1 Parameters param1 Integer [0 ... 1] param1 Description Combined Separate Example #set_port_mode SET_PORT_MODE 1 Related Commands page | 133...
  • Page 144 Commands #set_showme Enables or disables the “Show Me” feature. When the “Show Me” feature is enabled several of the button on the front panel will flash. This quickly identifies a unit and is useful when multiple units are being used. The default setting is Disabled. Syntax #set_showme param1 Parameters...
  • Page 145 Commands #set_telnet_access Enables or disables Telnet access. The default setting is Enabled. Syntax #set_telnet_access param1 Parameters param1 Integer [0 ... 1] param1 Description Disabled Enabled Example #set_telnet_access 1 TELNET_ACCESS 1 Related Commands #get_telnet_access page | 135...
  • Page 146 Commands #set_telnet_port Sets the Telnet listening port. The default port is 23. Syntax #set_telnet_port param1 Parameters param1 Integer [0 ... 65535] Example #set_telnet_port 23 TELNET_PORT 23 Related Commands #get_telnet_port page | 136...
  • Page 147 Commands #set_udp_access Enables or disables UDP access. The default setting is Enabled. Syntax #set_udp_access param1 Parameters param1 Integer [0 ... 1] param1 Description Disabled Enabled Example #set_udp_access 1 UDP_ACCESS 1 Related Commands #get_udp_access page | 137...
  • Page 148 Commands #set_udp_echo_access Enables or disables UDP echo. Syntax #set_udp_echo_access param1 Parameters param1 Integer [0 ... 1] param1 Description Disabled Enabled Example #set_udp_echo_access 0 UDP_ECHO_ACCESS 0 Related Commands #get_udp_echo_access page | 138...
  • Page 149 Commands #set_udp_echo_ip Sets the UDP echo IP address. The IP address must be entered using dot-decimal notation. Syntax #set_udp_echo_ip param1 Parameters param1 Address Example #set_udp_echo_ip 10.5.64.158 UDP_ECHO_IP 10.5.64.158 Related Commands #get_udp_echo_ip page | 139...
  • Page 150 Commands #set_udp_echo_port Sets the UDP echo communication port. Syntax #set_udp_echo_port param1 Parameters param1 Integer [0 ... 65535] Example #set_udp_echo_port UDP_ECHO_PORT 50009 Related Commands page | 140...
  • Page 151 Commands #set_udp_port Sets the UDP listening port. The default port is 50007. Syntax #set_udp_port param1 Parameters param1 Integer [0 ... 65535] Example #set_udp_port 50008 UDP_PORT 50008 Related Commands #get_udp_port page | 141...
  • Page 152 Commands #set_web_port Sets the HTTP listening port. The Matrix Controller must be rebooted after executing this command. The default port setting is 80. Syntax #set_web_port param1 Parameters param1 Integer [0 ... 65535] Example #set_web_port 80 WEB_PORT 80 Related Commands #get_web_port page | 142...
  • Page 153 Commands #use_telnet_login Enables or disables the requirement of login credentials for a Telnet session. Syntax #use_telnet_login param1 Parameters param1 Integer [0 ... 1] param1 Description Disabled Enabled Example #use_telnet_login TELNET_LOGIN 1 Related Commands page | 143...
  • Page 154 Commands #use_telnet_welcome Enables or disables the Telnet welcome message. When enabled, the following message will be displayed at the beginning of each Telnet session: Welcome to EXT-CU- LAN Telnet: This message is enabled, by default. The message may be disabled for communications with some control systems.
  • Page 155 Commands Recalls the specified preset number. Do not precede this command with the “#’ symbol. Syntax p param1 Parameters param1 Integer [1 ... 9999] Example Related Commands page | 145...
  • Page 156 Commands Routes an input to the specified output(s). Do not precede this command with the “#’ symbol. Syntax r param1 param2 Parameters param1 Input Channel [1 ... 255] param2 Output ID [1 ... 65535] Example r 1 4 r 1 4 Related Commands page | 146...

  • Page 159: Appendix

    Matrix Controller Appendix page | 149...

  • Page 160: Firmware Upgrade Procedure

    Information The firmware upgrade procedure can take up to 15 minutes to complete. Download the latest version of firmware from the Gefen Web site. Extract the .bin file from the .ZIP file. Access the built-in Web interface and click the System tab.
  • Page 161 Firmware Upgrade Procedure The following message box will be displayed: Click the OK button to continue. Click the Cancel button to cancel the operation. Another message box will be displayed, indicating that the upgrade process can take up to 15 minutes to complete. Click the OK button to acknowledge and dismiss the message box.
  • Page 162 Firmware Upgrade Procedure 10. After the firmware upgrade process has completed, the passcode screen will be displayed: Menu Lock Status Power enter passcode: _00000 Back Matrix Controller page | 152...

  • Page 163: Menu System Summary

    Menu System Summary NETWORK NETWORK MODE Separate Combined CONTROL IP SETTINGS IP Mode Static IP Address DHCP Subnet Mask Gateway HTTP Port VIDEO IP SETTINGS IP Mode Static IP Address Subnet Mask Gateway Boxes in green indicate the default setting.
  • Page 164 Menu System Summary TELNET/TCP SETTINGS TCP Access Enabled TCP Port Disabled Welcome Message Enabled Disabled Require Password Enabled Disabled Boxes in green indicate the default setting. page | 154...
  • Page 165 Menu System Summary SYSTEM IR CHANNEL FACTORY RESET REBOOT UNIT Boxes in green indicate the default setting. page | 155...

  • Page 166: Specifications

    Specifications Connectors, Controls, and Indicators LAN 1 • 1 x RJ-45, POE-enabled LAN 2 • 1 x RJ-45 Power Connector • 1 x locking Front-panel buttons • 28 x push button, tact-type IR Sensor • 1 x sensor, front panel Display •...
  • Page 168 *Preferred Stretch it. Switch it. Split it. Gefen’s got it. ® 20600 Nordhoff St., Chatsworth CA 91311 20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 1-800-545-6900 818-772-9100 818-772-9100 fax: 818-772-9120 fax: 818-772-9120 www.gefen.com www.gefen.com support@gefen.com support@gefen.com...

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