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Gefen EXT-CU-LAN Setup Manual

Matrix controller
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3GSDI
Audio
Embedder
Matrix Controller
EXT-CU-LAN
Setup Guide
Release A2

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Summary of Contents for Gefen EXT-CU-LAN

  • Page 1 *Preferred 3GSDI Audio Embedder Matrix Controller EXT-CU-LAN Setup Guide Release A2...
  • Page 2 Important Safety Instructions Make sure to keep these instructions after reading them. Follow all instructions and warnings. Do not use this product near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
  • Page 3 Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notified within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.
  • Page 4 Contacting Gefen Technical Support Technical Support (818) 772-9100 (800) 545-6900 8:00 AM to 5:00 PM Monday - Friday, Pacific Time (818) 772-9120 Email support@gefen.com http://www.gefen.com Mailing Address Gefen, LLC c/o Customer Service 20600 Nordhoff St. Chatsworth, CA 91311 Product Registration Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp...
  • Page 5 Matrix Controller is a trademark of Gefen, LLC. © 2015 Gefen, LLC. All Rights Reserved. All trademarks are the property of their respective owners. Gefen, LLC reserves the right to make changes in the hardware, packaging, and any accompanying documentation without prior written notice.
  • Page 6 Seamless integration with Gefen Syner-G™ software allows for quick installation and configuration on a network • Automatic assignment of IP addresses for all Gefen Video and KVM over IP devices on a network • Front panel control push-buttons/display, handheld IR remote, and web server interface allow easy and convenient end-user operation •...
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  • Page 8: Table Of Contents

    Table of Contents Before You Begin....................ix Installation & Configuration ................... 1 Unit Configuration....................5 Creating Users ....................10 Creating Groups ....................12 Adding Users to Groups ..................16 Routing ........................ 18 Specifications ...................... 21 viii...
  • Page 9: Before You Begin

    Broadcast packets and access using ports 53334 and 53335 is required for this feature to work. • The Gefen Video-over-IP product line is compatible with a wide variety of data switches: For simple installations, the Netgear GS724T / GS748T / GS748TPS (PoE version) are low-cost 24-port or 48-port Gigabit Smart Switches that meet all of the requirements.
  • Page 10 Before You Begin For the Cisco SG300 or SG500X series switches: • 1. Login to the switch with a Web browser. 2. Go to “Admin” > “Port Management” > “Port Settings”. 3. Select “Enable Jumbo Frames”. 4. Click “Apply” to save the setting. 5.
  • Page 11: Installation & Configuration

    Installation & Configuration Connect all Gefen Video over IP units to an approved / compatible managed switch. Refer to the User Manual(s) for the Gefen Video over IP units to obtain the network requirements. Router Managed Preset Switch Menu Lock...
  • Page 12 Installation & Configuration Router Managed Switch Preset Menu Lock Status Mask to Gefen KVM over IP Clear LAN 1 Devices Back Matrix Co EXT-CU-LAN Matrix Controller Connect the included 5V DC power supply to the power receptacle on the Matrix Controller.
  • Page 13 Installation & Configuration After the Matrix Controller has completed the initialization process, the following message will appear in the LCM display on the front panel: ENTER PASSCODE: _00000 The Matrix Controller will prompt for the passcode. Ignore this for now and continue to the next step.
  • Page 14 Installation & Configuration 11. Click the I/O tab. 12. All units connected to the network should be displayed under the Input and Output columns. The Matrix Controller will automatically discover all available units. page | 4...
  • Page 15: Unit Configuration

    Important Before proceeding, contact your IT administrator for a valid range of consecutive IP addresses that can be applied to the Gefen Video over IP products (e.g. 192.168.1.100 to 192.168.1.150). Enter the provided IP addresses (from the IT administrator) in the IP Range From and To fields.
  • Page 16 As described in the message box, this process will take several minutes to complete. The Gefen Video over IP units may reboot multiple times during the procedure. The Web interface will not be available during this process. DO NOT attempt to refresh the page during the process.
  • Page 17 Unit Configuration Click the OK button to continue. The following message box will be displayed and will disappear when the process has completed: Provide a unique description for each input and output device. Make sure the descriptions are meaningful (e.g. “Blu-ray”, “Samsung 65”, etc.). This step is highly recommended and will provide easy management of devices, particularly in large-scale setups.
  • Page 18 Creating Users Click the Edit Device button. Note that only one device can be changed at a time. If more than one device is selected, then the Edit Device button will be disabled. The Edit Device dialog box will be displayed. page | 8...
  • Page 19 Creating Users The default device name will be displayed in the Description field. Click in the Description field and change the name. Click the Save button on the Edit Device dialog. The processing message box will be displayed and after a few seconds, the device description will be updated.
  • Page 20: Creating Users

    Creating Users Information The Administrator and Front Panel user names cannot be deleted. However, the access level of the Front Panel username can changed. Click the Users tab. Click the Add User button. page | 10...
  • Page 21 Creating Users The Add User dialog will be displayed. Type the name of the user in the Name field. Enter a description for the user in the Description field. Click on the Access Level drop-down list to select the access for the user. There are three levels: Operator, Group Administrator, and Administrator.
  • Page 22: Creating Groups

    Creating Groups Creating groups allows the administrator to restrict user-access to specified inputs and outputs. When using a large number of KVM over IP devices, it will be necessary to create and manage groups of devices for tracking, management, and ease-of-use. Click the Groups tab.
  • Page 23 Creating Groups Enter the description for the group in the Description field. Click the Save button to create the group. Each group that is created will appear as a button. page | 13...
  • Page 24 Creating Groups Click the arrow icon, pointing to the right. The selected inputs will be displayed under the Associated Inputs list. page | 14...
  • Page 25 Creating Groups Select the desired outputs, under the Available Outputs list, to be associated with this group. 10. Press the arrow icon, pointing to the right, to move the selected outputs under the Associated Outputs list. page | 15...
  • Page 26: Adding Users To Groups

    Adding Users to Groups Information After a “User” is added to a “Group”, that User is a “Member” of that Group (A User can be a Member of multiple Groups). Click the Groups tab. Click the Members tab. Click on the desired group. Click the desired user(s) to be assigned to the selected group.
  • Page 27 Adding Users to Groups Important The admin user must be added to the group in order for the group to appear under the Main tab. In addition, the front panel user must be added to a group in order to allow routing from the front panel of the Matrix Controller. Click the arrow icon, pointing to the right, to move the selected user(s) under the Members list.
  • Page 28: Routing

    Routing Click Main tab. Click the desired group button. Click to select an input from the Inputs list. To deselect the input, click on it again. Only one input can be selected at a time. If the selected input is already routed to one or more outputs, the outputs will be highlighted in orange, as shown below: page | 18...
  • Page 29 Routing Click to select the desired outputs, under the Outputs list. Click the Route button. The processing message box will be displayed, while the new routing process takes effect. This message box will disappear when the routing process is complete. page | 19...
  • Page 30 Routing To assign an output to an input, do the following: Click the desired output from the Output list. The input that is currently routed to the selected output will be highlighted in orange, under the Input list. Select the desired input. Only one input can be selected at a time. Select additional outputs, as desired.
  • Page 31: Specifications

    Specifications Routing Connectors, Controls, and Indicators LAN 1 • 1 x RJ-45, POE-enabled LAN 2 • 1 x RJ-45 Power Connector • 1 x locking Front-panel buttons • 28 x push button, tact-type IR Sensor • 1 x sensor, front panel Display •...
  • Page 32 *Preferred 20600 Nordhoff St., Chatsworth CA 91311 1-800-545-6900 818-772-9100 fax: 818-772-9120 www.gefen.com support@gefen.com page | 22...