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Important Safety Instructions Make sure to keep these instructions after reading them. Follow all instructions and warnings. Do not use this product near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
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Gefen warrants the equipment it manufactures to be free from defects in material and workmanship. If equipment fails because of such defects and Gefen is notified within two (2) years from the date of shipment, Gefen will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical, electrical, or other abuse or modifications.
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Contacting Gefen Technical Support Technical Support (818) 772-9100 (800) 545-6900 8:00 AM to 5:00 PM Monday - Friday, Pacific Time (818) 772-9120 Email support@gefen.com http://www.gefen.com Mailing Address Gefen, LLC c/o Customer Service 20600 Nordhoff St. Chatsworth, CA 91311 Product Registration Register your product here: http://www.gefen.com/kvm/Registry/Registration.jsp...
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Seamless integration with Gefen Syner-G™ software allows for quick installation and configuration on a network • Automatic assignment of IP addresses for all Gefen Video and KVM over IP devices on a network • Front panel control push-buttons/display, handheld IR remote, and web server interface allow easy and convenient end-user operation •...
Table of Contents Before You Begin....................ix Installation & Configuration ................... 1 Unit Configuration....................5 Creating Users ....................10 Creating Groups ....................12 Adding Users to Groups ..................16 Routing ........................ 18 Specifications ...................... 21 viii...
Broadcast packets and access using ports 53334 and 53335 is required for this feature to work. • The Gefen Video-over-IP product line is compatible with a wide variety of data switches: For simple installations, the Netgear GS724T / GS748T / GS748TPS (PoE version) are low-cost 24-port or 48-port Gigabit Smart Switches that meet all of the requirements.
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Before You Begin For the Cisco SG300 or SG500X series switches: • 1. Login to the switch with a Web browser. 2. Go to “Admin” > “Port Management” > “Port Settings”. 3. Select “Enable Jumbo Frames”. 4. Click “Apply” to save the setting. 5.
Installation & Configuration Connect all Gefen Video over IP units to an approved / compatible managed switch. Refer to the User Manual(s) for the Gefen Video over IP units to obtain the network requirements. Router Managed Preset Switch Menu Lock...
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Installation & Configuration Router Managed Switch Preset Menu Lock Status Mask to Gefen KVM over IP Clear LAN 1 Devices Back Matrix Co EXT-CU-LAN Matrix Controller Connect the included 5V DC power supply to the power receptacle on the Matrix Controller.
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Installation & Configuration After the Matrix Controller has completed the initialization process, the following message will appear in the LCM display on the front panel: ENTER PASSCODE: _00000 The Matrix Controller will prompt for the passcode. Ignore this for now and continue to the next step.
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Installation & Configuration 11. Click the I/O tab. 12. All units connected to the network should be displayed under the Input and Output columns. The Matrix Controller will automatically discover all available units. page | 4...
Important Before proceeding, contact your IT administrator for a valid range of consecutive IP addresses that can be applied to the Gefen Video over IP products (e.g. 192.168.1.100 to 192.168.1.150). Enter the provided IP addresses (from the IT administrator) in the IP Range From and To fields.
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As described in the message box, this process will take several minutes to complete. The Gefen Video over IP units may reboot multiple times during the procedure. The Web interface will not be available during this process. DO NOT attempt to refresh the page during the process.
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Unit Configuration Click the OK button to continue. The following message box will be displayed and will disappear when the process has completed: Provide a unique description for each input and output device. Make sure the descriptions are meaningful (e.g. “Blu-ray”, “Samsung 65”, etc.). This step is highly recommended and will provide easy management of devices, particularly in large-scale setups.
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Creating Users Click the Edit Device button. Note that only one device can be changed at a time. If more than one device is selected, then the Edit Device button will be disabled. The Edit Device dialog box will be displayed. page | 8...
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Creating Users The default device name will be displayed in the Description field. Click in the Description field and change the name. Click the Save button on the Edit Device dialog. The processing message box will be displayed and after a few seconds, the device description will be updated.
Creating Users Information The Administrator and Front Panel user names cannot be deleted. However, the access level of the Front Panel username can changed. Click the Users tab. Click the Add User button. page | 10...
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Creating Users The Add User dialog will be displayed. Type the name of the user in the Name field. Enter a description for the user in the Description field. Click on the Access Level drop-down list to select the access for the user. There are three levels: Operator, Group Administrator, and Administrator.
Creating Groups Creating groups allows the administrator to restrict user-access to specified inputs and outputs. When using a large number of KVM over IP devices, it will be necessary to create and manage groups of devices for tracking, management, and ease-of-use. Click the Groups tab.
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Creating Groups Enter the description for the group in the Description field. Click the Save button to create the group. Each group that is created will appear as a button. page | 13...
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Creating Groups Click the arrow icon, pointing to the right. The selected inputs will be displayed under the Associated Inputs list. page | 14...
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Creating Groups Select the desired outputs, under the Available Outputs list, to be associated with this group. 10. Press the arrow icon, pointing to the right, to move the selected outputs under the Associated Outputs list. page | 15...
Adding Users to Groups Information After a “User” is added to a “Group”, that User is a “Member” of that Group (A User can be a Member of multiple Groups). Click the Groups tab. Click the Members tab. Click on the desired group. Click the desired user(s) to be assigned to the selected group.
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Adding Users to Groups Important The admin user must be added to the group in order for the group to appear under the Main tab. In addition, the front panel user must be added to a group in order to allow routing from the front panel of the Matrix Controller. Click the arrow icon, pointing to the right, to move the selected user(s) under the Members list.
Routing Click Main tab. Click the desired group button. Click to select an input from the Inputs list. To deselect the input, click on it again. Only one input can be selected at a time. If the selected input is already routed to one or more outputs, the outputs will be highlighted in orange, as shown below: page | 18...
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Routing Click to select the desired outputs, under the Outputs list. Click the Route button. The processing message box will be displayed, while the new routing process takes effect. This message box will disappear when the routing process is complete. page | 19...
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Routing To assign an output to an input, do the following: Click the desired output from the Output list. The input that is currently routed to the selected output will be highlighted in orange, under the Input list. Select the desired input. Only one input can be selected at a time. Select additional outputs, as desired.
Specifications Routing Connectors, Controls, and Indicators LAN 1 • 1 x RJ-45, POE-enabled LAN 2 • 1 x RJ-45 Power Connector • 1 x locking Front-panel buttons • 28 x push button, tact-type IR Sensor • 1 x sensor, front panel Display •...
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