Bang & Olufsen DVB-HD Manual page 21

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>> What to do if ...
If ...
Channels with the preface
SID and a number appear
in your Channel List ...
There is no picture when
you switch to DTV or the
system seems to 'lock' on
one channel ...
There is no sound while
watching a programme ...
Groups appear in the
Groups list, that you have
not created ...
All your channels have
disappeared ...
A wrong channel appears,
when you select a Beo5
channel logo ...
21
Then ...
If you have carried out a manual search, you may have
found "hidden" channels. These channels are identified
with the Service ID number in the Channel List (SID XX).
The channels are used by some programme providers to
send out for example a football match on different
channels, each with its own camera angle. The channels
transmit the same programmes at the same time.
Switch your television to standby and wait until the
standby indicator turns red, then switch on again. If the
problem persists, disconnect your system from the mains
and check connections, then reconnect to the mains. If
this does not solve the problem, contact your Bang &
Olufsen retailer.
If the module is set up for automatic reception of
multichannel audio and the programme is broadcast
without multichannel audio, there is no sound in the
speakers.
Bring up the DVB SETUP menu > OPTIONS >
MULTICHANNEL AUDIO. Change the setting from
'AUTOMATIC' to 'MANUAL'. You can still change to
multichannel audio when watching a programme
transmitted with multichannel audio.
Some programme providers send out 'programme
provider lists' which appear in the DVB Module as groups,
if you do not use these groups you can choose to "hide"
them via the EDIT GROUPS menus. Press Groups for
CHANNEL GROUPS/STATION GROUPS > hide. (Beo4:
Bring up the menu overlay and select 1). (For further
information,
see pages 7 and
13).
Try to reinstall your channel.
Refer to pages
settings you have made for CHANNEL and STATION LISTS
and GROUPS will be deleted.
Your Beo5 may not be configured on the base of a
favourite list, and the programme provider has moved the
channel to a different channel number. To set up Beo5 to
send the correct channel number, when you press a logo,
see the guide enclosed with your Beo5 or contact your
retailer.
11–14. All the

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