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常見故障及處理
如遇以下一般性故障，請按以下指示處理，如
仍處理不了或未發現故障原因時，請與本公司
維修服務中心聯繫。
注意：
- 為安全著想，再次特別提醒，請勿自行
拆卸修理。
故障現象
Phenomenon
接電後電源指示燈無反應。
Power indicator has no response
after connecting power.
機器下部有水。
There is water below the unit.
炒菜過程中有燒焦味。
There is burning smell during cooking.
食物過熟或不熟。
Food is overcooked or undercooked.
炒菜時出現程式混亂、停機或按鍵
無反應。
Programme failure, sudden stop
of unit, irresponsive buttons occur
during cooking.
預熱時間長。
Long preheat time.
內鍋有滲水或漏油現象。
Water leakage or serious oil leakage in
inner pot.
上蓋蓋不緊。
Cannot shut the lid properly.
Troubleshooting
If you encounter the following common troubles,
please solve according to the following instructions.
If the problem persists or a cause cannot be found,
please contact our customer service centre.
Caution:
- For safety purpose, do not dismantle the
檢查方法
Clue for Solving the Problem
- 檢查電源接駁是否正常。
Check if power is properly connected.
- 機器控制電源故障，請前往指定維修點維修。
Mechanical power failure, please bring the product to
our Repair and Customer Service Centre.
- 接水盒水滿溢出，立即清理。
Water tanks overflow, clean up immediately.
- 鍋內有雜物未清理乾淨，使用後及時清理。
Dirt sticks on the inner pot, clean up after use.
- 按說明書操作，若量大可加時，量少可減時，根據實
際情況而定。
Refer to the instructions, increase cooking time if the
food volume is large, decrease if the volume is small,
adjust according to the actual situation.
- 拔掉電源重新開機。
Unplug power and restart later.
- 因潮濕或附近電器干擾所致，待風乾後接駁電源再試，
若不能正常使用，請前往指定維修點維修。
Caused by humid conditions or interference from nearby
electrical appliances, reconnect the power after drying off.
If the unit still cannot operate normally, please bring the
product to our Repair and Customer Service Centre.
- 電壓過低。
Low voltage.
- 時間超過6分鐘為不正常，請前往指定維修點維修。
If preheat takes more than 6 min, please bring the
product to our Repair and Customer Service Centre.
- 使用過程中，內鍋有輕微滲油屬正常現象。滲油情況
嚴重時，請前往指定維修點維修。
It is normal to have oil leakage of small amount in the inner
pot when in use. If the leakage is serious, please bring the
product to our Repair and Customer Service Centre.
- 內鍋手柄和上蓋凹槽未對應好。
Inner pot handle is not positioned well to fit the closing lid.
P.13
product for repair by yourself.
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