Iwb Network Environment Check Tool; Outline; Diagnostic Content; How To Use The Tool - Ricoh Y406 Field Service Manual

5.Troubleshooting (Only Controller Type 1/Type 2)

IWB Network Environment Check Tool

Outline


Application for Windows for checking the state of a network connection

The tool is started with two computers connected to the same LAN as the device (IWB/remote
viewer), the IP address of the remote location is input, and diagnosis is started.

Port opening, delay, and band are displayed as diagnostic results.

The verification result can be saved in a file (CSV format).

Language: Only English

OS: Windows 7, Windows 8, 8.1, Windows 10

.NET Framework 4 needs to be installed.

Obtain the tool from the support page.

Diagnostic Content

The following items can be checked with the network diagnostic tool.
Diagnostic
content
Existence of 61616 (ActiveMQ),
port opening 50000, 50001, and
50002
Delay Average value,
maximum, and
minimum
Band Downstream (local
remote)
Upstream (remote
local)

How to Use the Tool

Beforehand
This tool diagnoses the network environment between two computers. Decide in advance which is to be
the server or the client.
88
Diagnosis item
They should all be OK
In the case of NG, check whether the port is blocked by
the PC's windows firewall, anti-virus software, settings of
a router on the network, etc.
The maximum should be 100 ms or less.
Both downstream and upstream should be 200K bps or
more (minimum guarantee).
Both downstream and upstream should be 500K bps or
more (recommendation).
Check point