Error Messages Related To Remote Whiteboard Sharing - Ricoh Y406 Field Service Manual

5.Troubleshooting (Only Controller Type 1/Type 2)
Error
Name

Error Messages Related to Remote Whiteboard Sharing

Error Name
File importing error
Communication
error
56
Message
Message
Cannot import all the
pages because an
unexpected error has
occurred while
importing the file.
Cannot continue
remote whiteboard
because of a
communication error
The following are
possible causes.
- The network settings
are incorrect
- The network cable is
not connected
Error
Code

The total number
of strokes, text,
figures, and
stamps on a
single page has
reached 3,000.

The total number
of strokes, text,
figures, and
stamps on all
pages has
reached 9,000.
Note: When the
upper limit is
exceeded by
executing page copy
Error Cause
Code
- A large capacity file
was imported at the
same time at multiple
remote locations.

1001- The network
2112 setting is not
correct.

The network
cable is not
connected.
Cause Solution
Solution
After deleting the
pages which were
imported correctly,
import the pages
again.
Check the network
status and open the
session again.