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...you want to check the dryer yourself first: (If your machine is not functioning correctly, please check the
following points before calling the customer service – also refer to relevant chapter in the Instructions for use)
Drying takes too long /
Laundry is not dry
enough
The dryer does not
operate (after a power
failure, always press
the "Start (Pause)"
button)
Filter, water container
indicator lamp on
Water droplets
underneath the dryer
...you want to care of and clean your dryer:
Clean the filter at the
end of every cycle
Empty the water
container at the end of
every drying cycle
Clean the bottom filter
every fifth cycle
HOW TO PROCEED IF...
• Has the correct drying programme been selected?
• Has the cycle been interrupted (door opening, full water container)?
• Was the inserted laundry too wet (washing machine spin speed less
than 1000 rpm)?
• Is the lint filter dirty (filter indicator light on)?
• Is the heat exchanger dirty (for more information, refer to the
Instructions for use)?
• Is the room temperature too high?
• Is the "End" and "Anticrease" indicator lamp lighting up?
The drying cycle is complete and the laundry can be taken out.
• If the drying result does not meet your expectation, select a more dry
programme or use the dryness adjustment option (if available) to
optimize the drying result.
• Is the plug properly inserted into the mains electricity socket?
• Is there a power failure?
• Has the fuse blown?
• Is the door properly closed?
• Has a drying programme been selected?
• Has the "Start (Pause)" button been pressed?
• Has the start delay option been selected?
• Is the dryer overloaded? Please remove a part of the load.
• Is the lint filter clean?
• Is the water container empty?
• Has the water container been inserted correctly?
• Is the heat exchanger clean and inserted correctly?
• Has the heat exchanger been inserted correctly?
• Have all lint on the heat exchanger seal and the door seal been
wiped away?
• Has the water container been inserted correctly?
• If the direct drain connection is used, is it tight?
• Is the dryer leveled?
• Brush lint using a soft brush or your fingertips.
• Close the filter.
• Push the filter back into place.
• Pull the handle to remove the water container.
• Empty the water container.
• Replace the water container when empty by pushing it completely
back into place.
• Clean the bottom filter under running water.
• Remove all fluffs from the seals.
• Clean the heat exchanger housing (for further information see
chapter "Cleaning the heat exchanger" in the Instructions for use).
• See the Instruction for use for further information how to clean the
bottom filter.
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