Table of contents Setting up your system Welcome Plan your setup Setting up your hub Home automation devices Using your system Arming your system What to do in the event of an alarm User codes & keychains Panic & duress False alarm prevention Alarm registration &...
Welcome Welcome to Blue by ADT! You have made a great decision to help protect your family and home with the purchase of your new security system. Setting up the system is easy and does not require any tools. Registering your security system If purchased from ADT online or by phone: Your system and monitoring information has been pre-configured to make your setup even easier.
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You can easily set up alerts through the web portal and mobile app. Alerts give you peace of mind and keep you informed about what is happening inside your home. Blue by ADT also gives you the freedom to customize your system with the push of a button!
Plan your setup Take a few moments to walk around your home and identify these key locations: A central location within your home to place your base. We recommend that you protect all first-floor doors and windows, and any windows on upper floors which an intruder could access.
Then plug the power cord into the closest power outlet. While your hub is starting up, open up the Blue by ADT app on your mobile device and log in to your account. Follow the in-app setup instructions to connect your...
Home automation devices Home automation devices Your system supports the use of Z-Wave lights, locks, thermostats, and garage door controllers. To learn more about how to add the devices to your system, control them, and what is supported, please visit www.BluebyADT.com/support and explore our Support Center articles.
Arming your system Blue by ADT provides a variety of options for arming and disarming your system. Depending on your needs, you may choose one of three different arming modes: ARM-STAY: Press the Stay button on top of the hub, then enter your user code...
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Arming your system (continued) Entry keypad: • ARM-STAY: Press Stay, then enter your user code • ARM-AWAY: Press Away, then enter your user code • INSTANT ARMING: Press Night, then enter your user code • DISARM: Press OFF, then enter your user code Keychain remote (must be within 30 feet of your base): •...
The panic button can only be selected when you are at home. To trigger the panic button: • Smart Home Hub: Press the star (*) and pound (#) buttons at the same time and hold for two seconds.
To trigger the panic button: • Smart Home Hub keypad: Press and hold the star (*) and pound (#) buttons at the same time for two seconds • Entry keypad: Press the star (*) and pound (#) buttons at the same time and hold for two seconds.
False alarm prevention Your system is CP-01 Certified for False Alarm Reduction. This means we have designed our system with features and best practices to help you reduce the number of false alarms. There are many ways to avoid triggering false alarms. When your alarm is sounding, there are a few options for you to choose from, depending on the scenario.
Alarm registration and permits Many municipalities require users to obtain an alarm permit/registration in order to activate monitoring services. Obtaining local permits and registration ADT contacts your local municipality to determine if a permit is required and will email you with any steps on how to obtain permit/registration.
Base LED light quick reference guide Your home security base has an LED light on the front of the unit. This quick reference guide will assist you in understanding your system’s status on a day-to-day basis. LED light System mode Normal LED light patterns on the base Solid green...
Troubleshooting Base troubleshooting steps: Front LED light The base is trying to... What you should do... The light on the front of the base is The base is online, but is not Please contact Technical Support at flashing/alternating connected to the server. 877-725-3838.
Blue by ADT will repair or replace any defective equipment (with new or refurbished equipment, at Blue by ADT’s sole option) that you purchase at no cost to you for a period of 12 months from the date of purchase;...
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Call: Blue by ADT Customer Service at 1-888-723-8894 You will receive instructions on how to ship the Products, at your expense, to a Blue by ADT Authorized Repair Center. To obtain service, you must include: 1. A copy of your receipt, bill of sale or other comparable proof of purchase;...
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Use of non-Blue by ADT products and accessories: Defects or damage that result from the use of non-Blue by ADT branded or certified products, accessories, software, or other peripheral equipment are excluded from coverage, including without limitation defects or damage to Products that result from such use are excluded from coverage.
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AND EXCLUSIVE REMEDY OF THE CONSUMER, AND BLUE BY ADT’S SOLE AND EXCLUSIVE LIABILITY HEREUNDER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL BLUE BY ADT BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR DAMAGES IN EXCESS OF THE...
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Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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