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Eltorque QT250 User Manual

Gen 2.5 with dual can and failsafe options
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ID 2021 2.3 20. April 2021
User Manual QT250 and QT800 gen 2.5
with Dual CAN and Failsafe options

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Summary of Contents for Eltorque QT250

  • Page 1 ID 2021 2.3 20. April 2021 User Manual QT250 and QT800 gen 2.5 with Dual CAN and Failsafe options...
  • Page 2 Table 1: Document history for User Manual QT250 and QT800 gen 2.5 Revision Author Changes Approved Date Based on 1372 with May 2018 adjustments. Updated version with Failsafe option Added information July 2018 on Dual CAN Updated with time Feb 2019...
  • Page 3 4.8.2 CANopen interface connection --------------------------------------------- 41 4.8.3 Digital interface connection -------------------------------------------------- 43 4.8.4 Analog interface connections ----------------------------------------------- 44 Chapter 5 Operation ..............................45 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 3 of 92...
  • Page 4 B.8.i. Battery discharge and charge ----------------------------------------------- 78 B.8.ii. Changing battery on the failsafe module ------------------------------- 78 B.8.iii. Changing the failsafe module ----------------------------------------------- 82 Page 4 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 5 Eltorque torque recommendations ............87 Mounting screws and lubrication ............87 M4 screws on communication interface box ........88 Earthing Methods in Maritime Installations ................89 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 5 of 92...
  • Page 6 Table of Contents This page is left intentionally blank. Page 6 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 7 Eltorque actuators have a proven track record of lifelong maintenance-free operation with 15 years of proven operation. Figure 1: System overview example User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 7 of 92...
  • Page 8 Introduction The QT250 and QT800 described in this manual are part of the QT series. This series is characterized by their quarter-turn movement and low energy consumption along with their small footprint. They are suited for butterfly, ball and other quarter-turn valves.
  • Page 9 Option for Dual CAN see Appendix A on page 61. • Option for Failsafe operation see Appendix B on page 66 Eltorque actuators are an ideal choice in a wide range of Maritime and Onshore systems such as: • Cargo handling •...
  • Page 10 A warning is used to draw attention to information of very high importance, for example, to avoid injuries to personnel. This User Manual QT250 and QT800 gen 2.5 are related to the following documentation: Table 3: Related documentation...
  • Page 11 Eltorque can deliver actuators for use in such areas if required. Please contact your local representative for further details. Human Machine Interface. Health, Safety and Environment. HVAC Heath, ventilation and air condition User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 11 of 92...
  • Page 12 Definition of position. The outgoing shaft is within the defined position area. This user manual describes the guidelines for installation, setup and operation of QT250 and QT800 in a valve control system. The valid products for this manual are listed in Table 2: Product overview on page 8.
  • Page 13 Appendix D includes the document “Earthing Methodology in Maritime Installations” The reader group for this chapter is installation personnel, technical support and technical management personnel. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 13 of 92...
  • Page 14 Introduction This page is left intentionally blank. Page 14 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 15 All batteries and electronic equipment may contain substances harmful to the environment. After removing used equipment, return them for disposal according to local governmental guidelines. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 15 of 92...
  • Page 16 HSE Information This page is left intentionally blank. Page 16 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 17 The QT250 and QT800 are the most sold products in the Eltorque portfolio. They have been used on a various of vessel types on butterfly and ball valves. The QT800 is based on the QT250, with an additional gearbox to further increase the output torque.
  • Page 18 On system level, the PLC, PC or Controller must be compliant with Eltorque communication protocol according to Eltorque System Integrators Manual CANopen Interface. Page 18 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 19 IP66 and IP x8 (10 m – 100 hours/32 ft 9.7 in – 100 hours). Housing Corrosion protected aluminum and steel enclosure. Should not be exposed to corrosive chemicals. Storage temperature 5 – 35C/41 – 95F User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 19 of 92...
  • Page 20 – support – technical approval support – certificates. 1 Earlier version of the QT250 and QT800 have other values for power consumption, see Table 2: Product overview on page 8 for information on the correct documentation to consult. Page 20 of 92...
  • Page 21 Product Description Bottom view Bottom view Top view Figure 5: QT250 external construction Bottom view Top view Figure 6: QT800 external construction User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 21 of 92...
  • Page 22 In the red rectangle is a computer readable QR code containing serial number, part number and production date. Page 22 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 23 X2, analog terminal X3, placement of label for X5 terminal and Terminal Block Connections. The last label is placed on the separation plate Figure 9: Label overview inside of the communication interface box User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 23 of 92...
  • Page 24 The cabling specifications depend on the type of communication interface to be used. The QT250 and QT800 control box have five threaded M20 holes for cable glands. When ordering it is important to consider factors like cable type and size, as the cable glands have a limited cable entry range.
  • Page 25 2 K of the coolant temperature.” (IEC 60034-1, chapter 4.2.2) Eltorque actuators may be used classes A and B – 10 000 cycles per lifetime. Endurance is defined according to EN 15714-2, chapter 4.1 and Annex A.
  • Page 26 Use the internal resistor by setting the terminal jumper in position ON, see Figure 27: CANopen connection interface terminals on page 42. Page 26 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 27 Bus connection of actuators is undoubtedly the most cost-effective installation methodology. Eltorque has developed a ground-breaking Hybrid CANbus/Power cable especially designed for maritime applications. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 27 of 92...
  • Page 28 Hybrid Marine cable or a standard cable. The actuator can freely be mounted both vertically standing or horizontally lying to the side. An upside-down hanging position should be avoided. Page 28 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 29 In front of the communication interface box there should be at least 200 mm/7.9 in. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 29 of 92...
  • Page 30 Product Description Figure 15: QT250 Space requirements for installation, service and manual operation - side view Figure 16: QT250 Space requirements for installation, service and manual operation – top view Page 30 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 31 Figure 17: QT800 Space requirements for installation, service and manual operation – side view Figure 18: QT800 Space requirements for installation, service and manual operation – top view User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 31 of 92...
  • Page 32 Eltorque representative or Eltorque support for further details. Figure 19: QT250 and QT800 Settings for closed position. The setting for closed position can be changed by using E3C, see Eltorque E3C Manual. The actuator must have enough torque to operate the valve in all situations with an acceptable safety margin.
  • Page 33 The Eltorque Configuration Cable is needed to connect the actuator to the configuration PC/PLC. It must be ordered separately, see Chapter 8 Ordering Information and Recommended Spare Parts on page 57. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 33 of 92...
  • Page 34 Product Description This page is left intentionally blank. Page 34 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 35 Figure 21 and Figure 22. Tighten fastening screws to the specified torque, see Table 25: Screw torque on page 87. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 35 of 92...
  • Page 36 The actuator provides fastening holes of different dimensions to facilitate mounting on different types of valves. Figure 21: QT250 Valve flange fastening holes Page 36 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 37 Using ferrules is not recommended. If ferrules are used the sole responsibility for a correct installation lies on the installing party. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 37 of 92...
  • Page 38 Support the cable to prevent it from twisting Note! • Ensure that the correct cable and gland are at hand. Page 38 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 39 0.25 - 2.5 mm²/0.0098 – 0.0984 in If ferrules are used the sole responsibility for a correct installation lies on the installing party. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 39 of 92...
  • Page 40 The Norwegian Electrical Safety Directorate. Failing to do so may void the warranty. Exception: Field equipment shall be grounded through the supply cable. Page 40 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 41 Note! and connect pin A5 with pin B2 on the CANopen connector, see Figure 27. For information on how to set the node ID, please consult the Eltorque E3C Manual. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 42 An example of a CAN installation for n+2 nodes with a CANopen controller is shown in Figure 28. Figure 28: Example of CANopen network connections Page 42 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 43 Figure 29: Digital connection interface terminals The digital interface can be used in various control circuits. Two examples are shown in Figure 30. Figure 30: Digital interface options User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 43 of 92...
  • Page 44 Figure 31: Analog connection interface terminals An example of using the analog interface is shown in Figure 32 Figure 32: Example of 4-20 mA analog control circuit. Page 44 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 45 3. When the manual operation is completed, refit the hand-wheel cover by pressing it down until it stops against the actuator’s top cover. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 45 of 92...
  • Page 46 Valve percent position is a [0%, 100%] value. A value of 0% corresponds to the CLOSED position, while a value of 100% corresponds to the OPEN position. Seen Page 46 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 47 Reset conditions: A new position command (OPEN, CLOSE, GOTO, STOP). The motor can then run again, given that the trigger conditions for the alarm have disappeared. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 47 of 92...
  • Page 48 The actuator with bus interface does not Manual. respond to control signals. The actuator responds normally when tested with E3C. Bus control system is not wired or configured correctly. Page 48 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 49 3.8 Configuration. After replacement of interface, the actuator does not operate correctly. Contact the local Eltorque agent for support if required. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 49 of 92...
  • Page 50 Operation This page is left intentionally blank. Page 50 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 51 MEK ( methyl ethyl ketone). Caution! Do not use high pressure power washer directly on the actuators as the product is not IP69K rated. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 51 of 92...
  • Page 52 Maintenance This page is left intentionally blank. Page 52 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 53 For more technical information about the Eltorque CANopen communication, refer to the “System Integrators Manual CANopen interface” ID 1691. The following functions are available: • CLOSE and OPEN command (inputs): User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 53 of 92...
  • Page 54 • Valve blocked • High temperature • Power failure (if alarm output is inverted) • 4 – 20 mA control signal is lost Page 54 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 55 12 mA/ 50%, the valve position is in the range of 45-55%). If higher accuracy is needed, please consider a CANbus interface with an accuracy of +/- 0.5% instead. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 55 of 92...
  • Page 56 Technical Details This page is left intentionally blank. Page 56 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 57 Hybrid Marine Cable Table 13: Digital/analog actuators Part No. Description Comment (text in BOM) 250.150.5A QT250 2.5 Digital/Analog Actuator QT250 2.5 Actuator Digi/Analog User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 57 of 92...
  • Page 58 QT800 2.5 Digital/Analog Actuator Digi/Analog with: 1blind cable gland, IP68, Non-EMC, RoHS + 4 standard Eltorque cable glands. Nickel plated brass, IP68, Non-EMC, RoHS. Clamping range 8 – 14mm/0.32- 0.55 in. with 3 blind cable glands, IP68, Non-EMC, RoHS + 2 Eltorque cable glands. Nickel plated brass. IP68, Non-EMC, RoHS. Clamping range 8 –...
  • Page 59 Description Comment (text in BOM) 250.000.5A QT250 2.5 Motor Unit QT250 2.5 Motor Unit 800.000.5A QT800 2.5 Motor Unit QT800 2.5 Motor Unit User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 59 of 92...
  • Page 60 Ordering Information and Recommended Spare Parts This page is left intentionally blank. Page 60 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 61 However, by introducing the Eltorque Dual CAN, the nodes may instead isolate a signal cable failure and continue to operate. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 61 of 92...
  • Page 62 HMI interface on the cabinet and can also support an HMI interface on the main control level. Figure 39: Eltorque Dual CAN Valve Control System (E-VCS) with valve and pump control Page 62 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 63 Both Dual CAN inputs on the actuator must be impedance matched to the characteristic impedance of the cable used. When projected by Eltorque this is handled by our project personnel. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 63 of 92...
  • Page 64 Figure 42 shows a typical dual CAN network with termination for n+2 nodes and two CAN controllers. Figure 42: Dual CAN network connection Page 64 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 65 Config. Cable QT-series series actuators with: 1blind cable gland, IP68, Non-EMC, RoHS + 4 standard Eltorque cable glands. Nickel plated brass, IP68, Non-EMC, RoHS. Clamping range 8 – 14mm/0.32- 0.55 in. with 3blind cable glands, IP68, Non-EMC, RoHS + 2 standard Eltorque cable glands. Nickel plated brass. IP68, Non-EMC, RoHS. Clamping range 8 –...
  • Page 66 Dual CAN Option This page is left intentionally blank. Page 66 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 67 Dual CAN options. This must be included when ordering. The failsafe actuator is only available for the CANopen protocol. Note! Figure 43: Actuator with Failsafe option User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 67 of 92...
  • Page 68 Both these interruptions are individually adjustable by a predefined time delay. Page 68 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 69 Please refer to section B.4.v Storage on page 71. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 69 of 92...
  • Page 70 4) Deep sleep state − Up to 50 days 5) Service state − Up to 12 days 6) Failsafe State − Up to 36 hours Page 70 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 71 (CC) up to 14.7V. When the charging voltage reaches 14.7V keep the voltage constant (CV) and stop charging when the charging current reaches 90mA or after 32 hours total CC/CV charging time. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 71 of 92...
  • Page 72 In front of the communication interface box there should be at least 200 mm/7.9 Figure 46: QT250 and QT800 with Failsafe – Space requirements for installation, service and manual operation Page 72 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20.
  • Page 73 Failsafe Option Figure 47: QT250 and QT800 with Failsafe – Space requirements for installation, service and manual operation The failsafe actuator has several configurable parameters. The tables below show the parameters that trigger the failsafe protocol and other important parameters necessary to adjust for correct error behavior.
  • Page 74 Below is a summary of both options. See section B.8.ii Changing battery on the on page 78. • Installation method A: Follow step 1-4 and 12-16 • Installation method B: Follow step 1-16 Page 74 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 75 This is a non-operative state and the state needs to be cleared to have the actuator enter an operative state. It is recommended to carefully reviewing table 8-21 before clearing this state. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 75 of 92...
  • Page 76 30 seconds before attaching again. It is not possible to access this state from IAS/E3C. In normal state the actuator is working as a standard QT250/800 and can receive commands from IAS/E3C. If failsafe state or service state has been activated, normal state is only resumed if failsafe or service is cleared from the IAS or E3C.
  • Page 77 The battery must be recharged, see B.8.i below. 230 VAC power has been lost for >12 days while in service mode (not deep sleep) User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 77 of 92...
  • Page 78 Turn off the power going to all actuators that the battery change procedure is going to be performed on. (Be aware of failsafe triggers for the rest of the loop.) Page 78 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 79 Make sure to not drop the interface, or to let it hang by the cables. Disconnect the battery cable connector marked by a yellow circle in the illustration. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 79 of 92...
  • Page 80 The screws are circled red in the illustration. Required equipment: − 2,5mm Hexagon Key. Page 80 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 81 Disable service mode from the actuator control system. Make sure that the actuator state indicator light is green on all actuators that have received a new battery. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 81 of 92...
  • Page 82 Remove the interface as shown in the illustration. Make sure to not drop the interface, or to let it hang by the cables. Page 82 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 83 PCB. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 83 of 92...
  • Page 84 Failsafe (Battery) R CAN QT250 2.5 Dual CANopen Actuator with QT250 2.5 FSB Actuator 250.120.5B3H Failsafe (Battery) for Hybrid Marine Cable R CAN H Page 84 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 85 Config. Cable QT-series actuators 1 with: 1blind cable gland, IP68, Non-EMC, RoHS + 4 standard Eltorque cable glands. Nickel plated brass, IP68, Non-EMC, RoHS. Clamping range 8 – 14mm/0.32- 0.55 in. 2 with 3blind cable glands, IP68, Non-EMC, RoHS + 2 standard Eltorque cable glands. Nickel plated brass. IP68, Non-EMC, RoHS. Clamping range 8 –...
  • Page 86 Failsafe Option This page is left intentionally blank. Page 86 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 87 The thread-lock’s main purpose in this application is to serve as a barrier, preventing seawater to act as a catalyst between bolts and threads in the actuator base. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 87 of 92...
  • Page 88 Tighten fasteners with low rpm’s; without interruptions. • Apply only light pressure, see Table 25: Screw torque on page 87. Figure 51: Tightening sequence for M4 screws Page 88 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 89 2. The outer screen must be cut and not connected to the housing for the connection between two actuators on different power loops. Shrink tube shall be used to cover all bare wires. User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021 Page 89 of 92...
  • Page 90 Earthing Methods in Maritime Installations Page 90 of 92 User Manual QT250 and QT800 gen 2.5, ID 2021 2.3 20. April 2021...
  • Page 92 Phone: +47 7485 5520 info@eltorque.no...

This manual is also suitable for:

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