Troubleshooting - Nexgrill FORTRESS 2.0 Owner's Manual

PART
NO.
(DESCRIPTION)
1
Main lid
2
Temperature gauge
3
Main lid screw
Main lid handle seat,
4
left
Main lid handle seat,
5
right
6
Main lid handle
7
Lid stopper
8
Flame tamer
9
Main burner, left
10
Main burner, right
11
Cooking grid
12
Firebox
Control panel heat
13
shield
14
Main control panel
15
Control knob
* - NO RUST-THROUGH OR BURN-THROUGH OF ALUMINUM CASTING.
▲ - EXCLUDING FADING OR DISCOLORATION.
PROBLEMS WHAT TO DO
1. Check to see if the LPG cylinder is empty.
2. Check burner ports for any blockage. Use a paper clip to clear plugged ports.
Grill will not light
3. Check the gas orifice on the burner for an obstruction. If orifice is blocked, clean with a needle.
1. Check for spiders and insects.
Burner flame is
yellow or orange 2. Call our customer service department at: 1-800-913-8999 (USA) or 1-909-598-1812 (International).
Languages spoken: English, French, and Spanish 8 a.m.-5 p.m. PST Monday-Friday. You can also
in conjunction with
reach us by email at: servicedk@nexgrill.com
gas odor.
1. Make sure the grill area is clear of dust.
2. Make sure the burner and orifice are clean.
Low heat with the
3. Check for spiders and insects.
control knob on
4. Is there adequate gas supply available?
the "HIGH" setting.
5. Is the grill being preheated for 5-10 minutes?
WARRANTY
QTY
COVERAGE
▲
*
5 years (Material)
1
▲
2 years (Paint)
2 years 1
2 years 2
2 years 1
2 years 1
2 years 1
2 years 2
2 years 2
5 years 1
5 years 1
5 years 2
▲
*
5 years (Material)
1
▲
2 years (Paint)
2 years 1
2 years 1
2 years 2
PART
NO.
(DESCRIPTION)
16
Main gas valve
17
Main manifold bracket
18
Lighting rod screw
19
Lighting rod
20
Regulator
Cart leg heat insulator,
21
front right
Cart leg heat insulator,
22
rear right
Cart leg heat insulator,
23
front left
Cart leg heat insulator,
24
rear left
25
Grease box
Grease box support
26
base
27
Cart leg
28
Cross channel
29
Grease cup heat shield

TROUBLESHOOTING

WARRANTY
QTY
COVERAGE
2 years 2
2 years 1
2 years 2
2 years 1
2 years 1
2 years 1
2 years 1
2 years 1
2 years 1
2 years 1
2 years 1
2 years 2
2 years 1
2 years 1
20