Frequently asked questions
You may have some questions on how to best charge your
hearing instruments. Read the questions and answers
below. If you have more questions, your Hearing Care
Professional will help you.
Why do my hearing instruments not turn on when
I take them out of the charger?
Check the following:
●
The charger is off. Press and hold the button for
5 seconds to turn on the charger. Refer to the section
"Turning the charger on or off".
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Need help?
Do you have a question about the Active and is the answer not in the manual?