EM-500 Getting Started with the CASSIOPEIA (Hardware Manual) User documentation consists of two manuals: Pocket PC User’s Guide and this booklet. Be sure to read this manual first. Be sure to read the Safety Precautions contained in this manual to ensure proper operation of this product.
• CASIO COMPUTER CO., LTD. assumes no responsibility for any damage or loss resulting from the use of this manual. • CASIO COMPUTER CO., LTD. assumes no responsibility for any loss or claims by third parties which may arise through the use of this product.
Safety Precautions Congratulations upon your selection of the CASSIOPEIA. Be sure to read the following Safety Precautions before trying to use it for the first time. Note All mentions of “the unit” in the following precautions refer to the CASSIOPEIA. Markings and Symbols The following are the meanings of the markings and symbols used in these Safety Precautions.
• Should the unit ever fall or otherwise become damaged, unplug the AC adapter from the power outlet, remove batteries, and contact your original dealer or an authorized CASIO service provider. Continued use creates the danger of fire and electrical shock.
Avoid unstable surfaces. • Never place the unit on an unstable surface, on a high shelf, or in any other unstable location. Doing so can create the danger of the unit falling and causing personal injury. Magnetic Force • Keep the unit away from ATM cards, credit cards, and any other magnetic card during transport and storage.
• Never expose the battery pack to direct flame, do not throw it into fire, fresh water, or seawater. Doing so can damage the built in safety and protection mechanisms, and cause battery fluid to ignite, creating the danger of fire and explosion.
• Should the power cord ever become seriously damaged (internal wiring exposed or shorted), contact your original dealer or an authorized CASIO service provider to request servicing. Continued use of a seriously damaged power cord creates the danger of fire and electrical shock.
• Large amounts of dust • If you drop the CASSIOPEIA and damage it, immediately turn off power and contact your original dealer or an authorized CASIO service provider. Never continue using a damaged unit. • Never place heavy objects on top of the CASSIOPEIA.
• Never try to take the CASSIOPEIA apart. Doing so can cause malfunction. • Never insert foreign objects into connectors, slots, or other openings. • Take care to avoid spilling water or drinks on the CASSIOPEIA. • Use only the stylus that comes with the CASSIOPEIA to press the RESET button. •...
User Maintenance ... 28 Batteries ... 28 Replacing the Main Battery ... 29 Replacing the Backup Battery ... 30 Charging the Battery Pack ... 32 Resetting the Unit ... 33 Performing a Reset ... 33 Memory Error Message ... 34 Full Reset (Memory Initialize) ...
Getting Ready Initial Setup After you first unpack your CASSIOPEIA, perform the following initial setup procedure before using it for the first time. 1. Load the main battery (rechargeable battery pack) (page 28). Important Be sure to use the AC Adapter to charge the battery pack before doing anything else. Your CASSIOPEIA will not operate correctly if you load the backup battery before charging the battery pack.
Where can I find out about the bundled software? Your CASSIOPEIA comes with a collection of standard Pocket PC programs from Microsoft, plus a collection of original programs from CASIO. I Microsoft Programs See the Pocket PC User’s Guide for details on Pocket Outlook (Calendar, Contacts, Tasks, Inbox), Pocket Excel, Pocket Word, Pocket Internet Explorer, and Notes from Microsoft.
Operations General Guide Stereo headphone jack For connection of the optional remote control earphones or commercially available earphone/headphones (ø3.5mm). AC adapter terminal Power button Turns power on and off. Action control See “About the [Action] Control” on the next page. Record button (Program button) Voice memo recording is...
Card lock switch This switch locks the card in place so it does not come out accidentally. Backup battery cover Battery cover switch Serial connector For connection of the cradle or the CASSIOPEIA USB cable. About the [Action] Control Operations can be performed by pressing and rotating the [Action] control. Pressing the [Action] control performs an operation similar to the Enter key of a...
Using the Stylus Data input and virtually all other operations are performed using a stylus, which is housed inside the stylus holder in the higher right corner of the CASSIOPEIA. The following defines the various operations that you can perform with the stylus. Tap ...
• Tap and then Settings. On the Personal tab, tap Button, and then follow the instructions that appear on the display. • Button Assignment Utility makes it easy to assign CASIO Mobile Calendar to the button and CASIO Mobile Address Book to the Assignment Utility, tap , Programs, Utility, and then Button Assignment.
Using the Cradle The cradle provides quick and easy connection between your CASSIOPEIA and a personal computer. CASSIOPEIA can also be powered from an AC power source when it is placed on the cradle. • The battery pack charges while the CASSIOPEIA is on the cradle. See page 32 for more information.
5. Taking care to align the serial connector on the bottom of the CASSIOPEIA with the connector on the cradle, lower the CASSIOPEIA into the cradle as shown in the illustration below. Important Make sure the CASSIOPEIA lowers securely into the cradle as far as it can go. To remove the CASSIOPEIA from the cradle Slide the CASSIOPEIA straight up from the cradle.
Connecting the Cradle to a Computer You can connect the cradle to a computer using either a serial cable or the USB cable. Important • See “Required System Configuration” on page 22 for details on the type of computer system required for use with the cradle. Serial Cable Connection Use a separately available serial cable to connect the cradle to your computer as shown below.
• Do not have the serial cable and USB cable connected to the cradle at the same time. When using one, be sure to unplug the other. • Note that after connecting the cradle to your computer, you also need to make certain ActiveSync settings on your computer to enable data transfers.
Required System Configuration The minimum system configuration required for running ActiveSync below. ® ActiveSync 3.1 System Requirements • Microsoft ® Windows greater, or Windows 95/98. (U.S. version) • Desktop computer with a Pentium processor for Windows NT (166MHz required for Windows 2000) •...
Requirements for Mobile Channels or Mobile Favorites Support Microsoft Internet Explorer 4.0 or higher. Internet Explorer 5.0 is included on the CD, which requires 56-98MB of hard disk space. Requirements for Microsoft Outlook Microsoft Outlook 2000 requires 153 MB of disk space for a full installation. 24 MB system RAM recommended.
I Cradle Connection Warning Use only the AC adapter that is specified for this unit. Use of another type of AC adapter creates the danger of malfunction and bursting of battery. Important • Power also will not turn on if the main battery loaded in the CASSIOPEIA is dead. •...
Using a MultiMediaCard Your CASSIOPEIA supports MultiMediaCards. Important • The card slot cover will not close when certain types of cards are in the slot. • Gently but firmly slide the card into place as far as it will go, but do not force it. Forcing a card can damage connectors.
• Make sure you are in an area where your telephone signal is strong before trying to dial in to a computer. • Optionally available digital telephone cable (9-pin), available from your CASIO dealer • Commercially available GSM connecting cable...
Data communication may not be possible if you are within an area with poor signal reception, even though it is within the service area of your telephone service provider. Also note that noise can cause errors and make communication impossible, even though the signal is strong.
User Maintenance Batteries Your CASSIOPEIA is powered by a dual power supply that consists of a main battery (rechargeable battery pack) and a backup battery (CR2032 lithium battery). • We recommend that you use the Power dialog box to keep informed about the current levels of your main and backup batteries.
If unit power turns off due to insufficient power, the following warning message appears on the display the next time you turn on unit power. “Warning Due to high current demand by the hardware, the system powered down in order to protect memory contents...”...
3. Slide the battery cover switch to MAIN. Press the tip of the stylus into the hole on the bottom of the CASSIOPEIA to release the battery cover, and then remove it. 4. Pull on the tape to raise the main battery. 5.
1. Make sure your CASSIOPEIA is turned off. • Press the [Power] button to turn off power. 2. Turn the CASSIOPEIA over. 3. Slide the battery cover switch to BACK UP, and then remove the backup battery cover. Battery cover switch 4.
Charging the Battery Pack 1. Install the battery pack into the CASSIOPEIA. 2. Attach the AC adapter to the cradle and place the CASSIOPEIA onto the cradle. • Charging starts automatically as soon as you place the CASSIOPEIA onto the cradle. •...
Resetting the Unit “Reset” is similar to a computer reboot. Performing a reset deletes any data that is in the process of being input or edited, without yet being saved. Data stored in memory and all settings, however, are retained. Perform the reset operation whenever the unit fails to operate correctly due to operational error or some other abnormality.
Memory Error Message If the memory check operation that the unit performs when the RESET button is pressed detects a data error, the following message appears on the screen instead of the startup screen. “A problem with memory contents has been found. Press [Action] to continue with the reset procedure, which restores normal system operation.
Full Reset (Memory Initialize) Full reset (memory initialize) deletes all data, and resets all unit parameters to their initial defaults. The following are conditions when you should perform a full reset. • When you want to delete all memory data and return unit settings to their factory defaults •...
Errors Following a Full Reset Either of the following two conditions can cause errors to continue, even after you perform a full reset. • Hardware defect • System problem caused by failure by you to correctly perform the reset procedure before using the unit for the first time If you suspect that the problem is being caused because you did not properly reset the unit before using it for the first time, perform the procedure on page 40 of this manual.
• Make sure the positive (+) and negative (–) poles are oriented correctly. Perform a full reset (memory initialize).* • If the above action does not solve the problem, remove the main battery and contact your original dealer or an authorized CASIO service provider. Page Page Page...
Remove the backup battery, and reload Turn power off and then back on again. Recommended Action Recalibrating the touch screen. Reset the unit. Contact your original dealer or an authorized CASIO service provider. Page – Page – Page –...
Possible Cause Internal malfunction A message about a data error is on the screen. Possible Cause Internal malfunction * Perform the procedure on page 40 when the full reset (memory initialize) does not correct the problem. The screen is locked up. Recommended Action Reset the unit.
• See the Card Backup Tool manual (PDF file) on the CASSIOPEIA Application CD- ROM for information about using the Card Backup Tool program to restore data from a MultiMediaCard. • If your CASSIOPEIA does not operate correctly, contact your original dealer or your nearest authorized CASIO service provider.
Appendix Button Operations The following shows the function of each button under various conditions. Unit Power Off [Power] Button ... Turns on power. [Record] Button ... Turns on power, launches Notes application, starts [Calendar] Button ... Turns on power, displays Calendar screen. [Contacts] Button ...
Connector cable that comes with EM-500 ... EM-500 unit to desktop computer Model Number: EM-500 Trade Name: CASIO COMPUTER CO., LTD. Responsible party: CASIO, INC. Address: 570 MT. PLEASANT AVENUE, DOVER, NEW JERSEY 07801 Telephone number: 973-361-5400 This device complies with Part 15 of the FCC Rules, Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CASIO ELECTRONICS CO., LTD. Unit 6, 1000 North Circular Road London NW2 7JD, U.K.
CASIO COMPUTER CO., LTD. 6-2, Hon-machi 1-chome Shibuya-ku, Tokyo 151-8543, Japan PN411356-001 MO0005-A...