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Troubleshooting - Casio PhoneMate TA-117 Owner's Manual

Digital answering machine with advanced message management

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IMPORTANT
SAFETY INSTRUCTIONS
INSTALLATION INSTRUCTIONS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
4. Use caution when installing or modifying telephone lines.
SAFETY PRECAUTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a
damp cloth for cleaning.
4. Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a
wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage
to the product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from
overheating, these openings must not be blocked or covered. The openings should never be blocked by
placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near
or over a radiator or heat register. This product should not be placed in an enclosed environment unless
proper ventilation is provided.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by
animals or persons walking on it.
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the
product.
10.To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified serviceperson
when service or repair work is required. Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect re-assembly can cause electric shock when the appliance is subsequently used.
11.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following
conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those
controls, that are covered by the operating instructions because improper adjustment of other controls
may result in damage and will often require extensive work by a qualified technician to restore the product
to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
12.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
13.Do not use the telephone to report a gas leak while near the leak.
SAVE THESE INSTRUCTIONS
FCC REQUIREMENTS
USER INSTRUCTIONS
1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label
that contains, among other information, the FCC registration number and Ringer Equivalence
Number (REN) for this equipment. If requested, provide this information to your telephone company.
2. The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your number is called. In most, but not all areas, the sum of
the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may
connect to your line, as determined by the REN, you should call your local telephone company to
determine the maximum REN for your calling area.
3. If your answering machine causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if advance
notice is not practical, you will be notified as soon as possible. You will be advised of your right to
file a complaint with the FCC.
4. Your telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the proper operation of your equipment. If they do, you will be given advance notice
so as to give you an opportunity to maintain uninterrupted service.
5. If there is a problem with this unit, the telephone company may ask you to disconnect this
equipment from the network until the problem has been corrected or you are sure that the
equipment is not malfunctioning.
6. Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized
repairs void registration and warranty. Contact seller or manufacturer for details of permissible user-
performed routine repairs, and where and how to have other than routine repairs made.
7. This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)
Jack: RJ11 Ringer Equivalence: See bottom/underside of the TA-117 base unit.
CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes made by the user not approved by CASIO PHONEMATE can void the user's authority to
operate the equipment.
IMP0RTANT FEATURES
ADVANCED MESSAGE MANAGEMENT
Allows you to manage your messages more effectively and efficiently. Digital technology provides you
with the following user conveniences:
Selective Save & Erase: Save and erase specific messages at the machine for added convenience
and flexibility.
Skip & Repeat: During playback of messages at the machine or remotely, skip and repeat
messages for greater playback control.
Instant Access™ to Messages: All messages are recorded digitally and therefore can be accessed
instantly for more efficient playback than tape based units.
All Digital Recording: Greetings and incoming messages are recorded on a digital chip, eliminating
mechanical components and increasing reliability. The TA-117 allows 20 minutes of combined
recording time for the greeting, incoming messages, recorded memos and conversations, and
Message File messages.
Your digital answering machine provides you with the following advantages:
1. Reliability. There are no moving parts to break. The use of electronic components effectively
increases the life of your machine.
2. Operational Ease. There is no tape to rewind or entangle. You no longer have to worry about
replacing worn or damaged parts.
NOTE:
The audio quality of the digitally recorded greeting and incoming messages may be subtly different than those
recorded on microcassette.
VOICE TIME/DAY STAMP
No more guess-work to determine the time and day that your messages were recorded. Your TA-117
will digitally stamp each message with this information.
VOICE ASSISTED OPERATION
A synthesized voice confirms machine functions and commands when operating and programming the
TA-117 at the machine or via remote access.
CONFIRMATION VOICE PROMPT
A synthesized voice will reconfirm the Erasing of messages. After completion of message playback, you
will hear " Two messages erased."
AUTO EXTENSION DISCONNECT
You can answer a call from any extension phone connected to the same line as the TA-117. Pick up any
extension phone after the TA-117 has answered the call. The unit will automatically stop playing your
greeting or recording an incoming message. If it does not stop, briefly press and release the HOOK-
SWITCH on the extension phone.
SHORT BURST/CELLULAR COMPATIBLE
The TA-117 is accessible from most telephones, pay phones and cellular phones.
REFERENCIA RÀPIDA
INSTALACIÓN
ENCHUFE
1
el cordón de teléfono
de su TA-117 en un enchufe de
pared de teléfono.
TO WALL JACK
USE ONLY WITH CPMI
TO TELEPHONE
TS 2
4
ADAPTOR M/N-75
RINGS
CONECTE
el enchufe de adaptador de CA en el
2
enchufe para adaptador de CA que hay en la parte de
ENGANCHE
atrás de su TA-117.
el cordón a través
del sujetador de cordón del adaptador de CA para
evitar una desconexión accidental.
NOTA:
La desconexión del adaptador de CA de la parte de atrás
de la unidad hará que su TA-117 borre todos los
mensajes recibidos y saludos grabados.
ABC
DEF
1
2
3
GHI
JKL
MNO
4
5
6
3
CONECTE
el cordón del
PRS
TUV
WXY
7
8
9
teléfono al enchufe de su
0
#
*
TA-117 etiquetado "TO
TELEPHONE" (al teléfono).
ENCHUFE
4
el adaptador de CA
en un tomacorriente de pared
5
Instale una batería de 9 voltios
eléctrico. Después de ocho
(9V) para proteger los mensajes
segundos se oirá una señal
recibidos, el saludo y la
acústica. Su TA-117 está listo
configuración de la hora y el día.
para grabar un saludo.
ADDITIONAL INFO
BATTERY BACKUP
TWO-LINE
INSTALLATION
Install one 9 volt (9V) battery to protect your
greeting, incoming messages and any
Two-line installations may require a two line T-
programmed information (i.e. time/day stamp)
Adapter for your machine to operate correctly.
during a power failure. The programmed
The T-Adapter allows you to connect your
information is saved during a power failure until
machine to Line 1 or Line 2. The TA-117 will
the battery is depleted.
only answer one line.
MULTI-LINE
INSTALLING A 9V
INSTALLATION
BATTERY
Installations with more than two lines, such as a
To protect your messages and programmed
business phone system, may require a separate
information during a power failure:
RJ11 jack for answering machines. Please
contact your telephone equipment provider for
1
Disconnect the AC Adapter from the
additional information.
electrical wall outlet.
You can use the TA-117 as an extension phone
on a business phone system, but some systems
will require that you install an A+A1 Adapter to
2
Turn the TA-117 over and remove the
light the in-use indicator on the receptionist's
battery cover.
console. See the accessory order form to order
an A+A1 Adapter.
3
CLEANING THE TA-117
Install a 9V alkaline battery. Make sure
the battery is connected correctly.
CAUTION: Disconnect the TA-117 from the
power outlet before cleaning.
4
Replace the cover. Reconnect the AC
NOTE:
Adapter.
Make sure a battery is installed before disconnecting
the unit from the power outlet or the greeting and
programmable information will need to be recorded
and entered.
Clean the plastic cabinet with a clean soft cloth
only. Do not use excess water or cleaning liquid
of any kind.
Design and specifications are subject to change without notice.
CASIO PHONEMATE, INC.
20665 Manhattan Place, Torrance, CA 90501
Internet Web Site:
http://www.casiophonemate.com
MISI 6/98
Printed in Malaysia
GRABACIÓN DEL SALUDO
Grabe un saludo personalizado, de hasta dos minutos, para contestar sus llamadas. Asegúrese de que las
luces indicadoras están encendidas o destellando.
3
1
(VOLUME)
Comience a hablar a una distancia
Fije el control de volumen
de 15 a 20 cm. del micrófono.
en el punto medio.
NOTA:
4
El nivel de sonido se ajusta automáticamente cuando
Después de terminar de hablar, oprima
el saludo se transmite por la línea de teléfono.
otra vez el botón de grabación de saludo
(GREETING RECORD)
.
2
Oprima el botón de grabación de saludo
(GREETING RECORD)
y espere a que
se encienda el indicador de grabación
5
(RECORD INDICATOR).
Su TA-117 reproducirá el saludo.
RECORD
CHECK
Please record
new greeting.
GREETING
FIJACIÓN DE LA HORA Y EL DÍA
1
4
Oprima el botón de salto
(SKIP)
para
Oprima el botón de fijación de
(TIME SET)
aumentar la hora o el botón de
tiempo
.
repetición
(REPEAT)
Sunday
1:00 a.m.
para disminuirla.
TIME/SET
5
Oprima el botón de fijación de tiempo
(SKIP)
2
Oprima el botón de salto
o
(TIME SET)
para fijar los minutos.
(REPEAT)
repetición
hasta que la
máquina anuncie el día correcto.
Zero
SKIP
6
Saturday
Oprima el botón de salto
(SKIP)
para
aumentar los minutos o el botón de
(REPEAT)
repetición
One
para disminuirlos.
REPEAT
7
Oprima nuevamente el botón de fijación
(TIME SET)
de tiempo
para terminar.
3
Oprima el botón de
El día y la hora se
Twelve
fijación de tiempo
Saturday,
anunciarán y la fijación
(TIME SET)
a.m.
para
del tiempo se habrá
2:32 a.m.
fijar la hora.
completado.

TROUBLESHOOTING

Recorded messages are cut off.
After several attempts the TA-117 will not
operate properly.
The TA-117 is designed to disconnect from the
line after a caller stops talking. Calls may be
To reset the TA-117, unplug the AC
cut off if a five second pause is detected, if the
ADAPTER PLUG from the back of the
caller does not speak loud enough, or if the
TA-117 for 10 seconds and remove the
message is less than four seconds.
battery (if one is installed). The greeting,
The TA-117 does not respond when you
incoming messages and time/day stamp
enter your remote access code during the
will be lost. Re-record the greeting and set
greeting.
the time and day.
Try re-entering the correct code after the beep.
If this action does not fix the problem, call
the Casio PhoneMate Helpline. Casio
Between messages there is an operator
PhoneMate's Helpline staff can often resolve
recording or a beep and dial tone.
problems or recommend repair service
The caller has hung up without leaving a
when needed.
message. A shorter greeting will reduce the
Unless you live close to a Casio PhoneMate
frequency of these recordings.
Service Center, you may be required to mail
You have more than one telephone number
a product to Casio PhoneMate for repair. To
and are experiencing difficulty.
mail the product to the service center you
See "MULTI-LINE INSTALLATION."
should:
1. Package the unit in its original box or a
There is no sound during playback.
comparable package.
Check and adjust the VOLUME CONTROL.
2. Include a clear and specific explanation of
the problem.
The unit does not automatically stop playing
the greeting or recording a message when
3. Include your name, address, and phone
you pick up an extension phone.
number.
4. Provide a legible photocopy of the dated
Briefly press and release the HOOK-SWITCH
store receipt for warranty purposes.
on the extension phone.
FACTORY SERVICE CENTERS
CASIO PHONEMATE, INC.
CASIO PHONEMATE, INC.
Attn: Customer Service
Attn: Customer Service
20665 Manhattan Place
8805 Kelso Drive
Torrance, CA 90501
Baltimore, MD 21221
(310) 328-6453
(410) 391-0974
Should you have additional questions, please call Casio PhoneMate's Helpline at (310) 320-9810 for
assistance.
WARRANTY
IMPORTANT! SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED
This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state.
The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with
respect to consumers within the United States of America and Canada. Should this product prove defective by reason
of improper workmanship or material during the period of one (1) year from the date of original purchase, CASIO
PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE
elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit.
This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning,
fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE,
INC. or one of its authorized warranty stations or (c) if the FCC-approved connector plugs are removed. This limited
warranty does not cover broken or marred cabinets.
Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection
with this product are limited in duration to a period of one (1) year from the date of original purchase, and no
warranties, whether expressed or implied, shall apply to this product after said period.
Should this product prove defective in workmanship or material, the consumer's sole remedies shall be such repair or
replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or
damage, direct, consequential, or incidental arising out of the use of or inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusion may not apply to you.
In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the
dealer's dated bill of sale or delivery ticket as evidence of the purchase date.
Before returning or exchanging your product, call CASIO PHONEMATE 's Helpline at (310) 320-9810.
ACCESSORIES
To order accessories, simply cut out this order form, fill in the appropriate information and send it with
payment (check, money order or credit card information) to: CASIO PHONEMATE Parts Department,
8805 Kelso Drive, Baltimore, MD 21221 or Call: 1-800-322-9995 for credit card orders.
Description
Part No.
Price
Qty.
Total
Lightning Arrestor
- Recommended for areas prone to electrical storms.
2700140 $19.95
A + A1 Light Control
2701180
$6.95
AC Adapter
- For Model TA-117.
1601086 $13.50
Touchtone Dialer
2001018 $19.95
- Activates the beeperless remote operation.
Subtotal
Enclosed is my check/money order for the total amount.
CA & MD residents add applicable sales tax
Please charge my credit card.
VISA
MasterCard
All orders add shipping and handling
$3.50
Total
Card No.
Expiration Date
Name ______________________________________________________________________________
Street Address _______________________________________________________________________
City _________________________________________ State __________ Zip Code _______________
Signature ___________________________________________ Telephone _______________________
We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns
subject to 20% restocking charge upon approval.
EASY
TO USE
OWNER'S
GUIDE
TA-117
Digital Answering Machine with
Advanced Message Management
Turn over for
installation
instructions
INSTALLATION
1
PLUG
the TA-117's telephone
cord into a telephone wall jack.
TO WALL JACK
USE ONLY WITH CPMI
TS 2
4
TO TELEPHONE
ADAPTOR M/N-75
RINGS
2
CONNECT
the AC Adapter Plug into the AC
Adapter Outlet on the back of the TA-117.
LOOP
the cord through the AC Adapter Cord
Holder to prevent accidental disconnection.
NOTE:
Disconnection of the AC Adapter from the back of the unit
will cause the TA-117 to erase all recorded messages and
greetings.
ABC
DEF
1
2
3
3
CONNECT
the cord from your
GHI
JKL
MNO
4
5
6
PRS
TUV
WXY
telephone to the TA-117's outlet
7
8
9
*
0
#
labeled "TO TELEPHONE."
4
PLUG
the AC Adapter into an
electrical wall outlet. After eight
seconds a beep will be heard. The
TA-117 is now ready to record a
greeting.
5
Install a 9 volt (9V) battery to protect
your greeting, incoming messages
and time/day setting. (See
Open for
"INSTALLING A 9V BATTERY.")
easy operating guide!

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