myPOS Combo User Manual
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myPOS Combo User Manual

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myPOS Combo - User Manual

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Summary of Contents for myPOS Combo

  • Page 1 Combo user manual mypos.com myPOS Combo - User Manual...

  • Page 2: Table Of Contents

    Scope Related documentation Internet connectivity Using myPOS Combo with a mobile phone (via Bluetooth or personal hotspot) Using myPOS Combo with a wireless router (Wi-Fi) Using myPOS Combo with a SIM card How to connect your myPOS Combo with Bluetooth...

  • Page 3: Introduction

    In order to start using it, you need to register on mypos.com for a free e-money account, where your funds will be settled, and to activate the myPOS Combo device.

  • Page 4: Using Mypos Combo With A Wireless Router (Wi-Fi)

    WARNING! Please proceed with caution if you are using SIM card adapter for fitting a smaller SIM card into a myPOS myPOS Combo as there is a high risk of damaging your POS device. This damage is not covered by the warranty. We recommend you placing a regular-sized SIM card instead.

  • Page 5: How To Connect Your Mypos Combo With Bluetooth

    The password is shown on the myPOS device screen. Step 3: Pair the myPOS Combo with your mobile phone. Once it has been paired, myPOS Combo will perform a test of the connection to myPOS system. If the test is successful, the following myPOS Combo screen will appear: If the connection test is unsuccessful, the myPOS Combo screen will display an error message.

  • Page 6: How To Connect Your Mypos Combo With Wi-Fi

    How to connect your myPOS Combo with Wi-Fi Make sure the myPOS Combo is in the range of your Wi-Fi network. Switch ON your myPOS Combo and wait for a few seconds until it completes the initialization. If you see the screen CONNECTION TYPE, please proceed to Step 1 below. If you are in the...

  • Page 7: How To Connect Mypos Combo Using Sim Card

    Your myPOS Combo device is working with standard SIM card size. If you have micro or nano SIM card, please use a SIM adapter. Put the battery back into the myPOS Combo device, close the cover and switch ON the device.

  • Page 8: Activation

    Congratulations! Your new myPOS Combo is now activated and ready to be used. You can find the new myPOS Combo listed in your myPOS account in the POS terminals menu section. Once myPOS Combo device is activated by you, it is permanently linked to your myPOS account.

  • Page 9: Accepting Payments

    CHIP facing towards the keyboard When myPOS Combo is reading the card, the screen will flash Green. If the card is not recognized, the screen will flash Red. Please check if the card is inserted properly in the reader, remove it and try again.

  • Page 10: Processing Magnetic Stripe Cards

    Combo. Make sure the card is inserted properly and the bottom of the card runs firmly along the bottom of the card swipe and that the card is swiped at an even speed.

  • Page 11: Mobile Top-Up

    Step 5: Review all entered details and confirm the green key ENTER). Step 6: The myPOS Combo device will automatically print the merchant’s copy of the receipt for the approved PAYMENT transaction. Then the terminal will wait 3 seconds, beep and start printing the customer’s copy of the receipt.

  • Page 12: Send Payment Request

    Step 6: Enter reason for payment and confirm with (O). The payment request is succesfully sent. Step 7: Transaction details are displayed. myPOS Smart Technical Specification & Warranty (Updated March 2018) | page 11 myPOS Combo - User Manual | page 11...

  • Page 13: Refund Transactions

    Before making a refund • Never make a refund unless there has been an original purchase with the card. If you do, service provider may block your myPOS Combo terminal and withdraw your card processing facility. • Check that your customer has handed you the card used for the original transaction –...

  • Page 14: Mypos Combo Functions

    Combo functions For better user experience and convenience all functions of your myPOS Combo are divided in two groups – TRANSACTIONS (Menu button ) and SETTINGS (FUNC button). From the home screen (any other screen by pressing red key...

  • Page 15: Settings Menu

    The myPOS Combo will display a list of all available languages. 2. Keyboard sound ON/OFF You can turn Off or On the sound when any key is pressed of the myPOS Combo. 3. Change Connection type From this option, you can change the chosen network connection. The myPOS Combo will scan for available devices and will display a list with their names on the screen.
  • Page 16 STAN. 2. Reset device Use this option with caution and only if you want to reset your myPOS Combo. The myPOS Combo will display a screen where you need to enter a deactivation code. The code can be generated when you log in to mypos.com...

  • Page 17: Warranty And Return Policy

    You are not allowed to dispose of the myPOS Combo device, including its battery, cables or other components with the general household waste. If your myPOS Combo is not functioning, you have to send it for repair by following the Return policy available at mypos.com/legal.

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