Creative Sound BlasterAxx AXX 200 User Manual page 45

Audio transmitted from your Sound BlasterAxx may be slightly delayed; this is due to the
characteristics of Bluetooth technology.
5. There is no audio output from the AXX 200.
Please check the following:
Headphones are not connected to the AXX 200. Connecting headphones automatically mutes the
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speaker.
Unplug the USB cable from the computer and plug it in again.
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Check the volume level of the AXX 200 for the following:
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Speaker Mute LED on the touchscreen is not lighted.
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Master volume and mute icon on the software is at the appropriate level.
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The appropriate channel(s) and output types on the Mixer settings interface is not 0.
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6. There is distortion during audio playback.
Please check the following:
Go to Control Panel > Sound > Recording tab. Ensure that Internal Microphone is being
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selected.
By default, the recording device is set to Internal Microphone. If you have changed the default
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recording device to an external microphone, ensure that you select it back to the internal
microphone before removing the AXX 200 from your computer OR restart the Sound BlasterAxx.
7. No sound from headphones.
Please check the following:
Headphones are securely connected to the headphone jack.
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Headphones is recognized as the output device in the Speakers/Headphones interface on the
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Control Panel.
8. Unable to record using the built-in microphone.
Please check the following:
The microphone is not disabled or muted. That is, the microphone mute LED on the touchscreen is
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not lit.
Microphone volume and the volume of other recording devices on the Mixer settings interface is not
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at 0.
Navigate to Control Panel > Sound > Recording tab. Right-click on the recording endpoint to
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view its Properties. Ensure that the Listen to this device option is disabled.
9. Unable to hear instant playback from external microphone.
The AXX 200 is equipped with What U Hear and Wave/Aux/Mic Mix features that allows you to
record whatever you say into your external microphone and hear it played back instantly. To ensure
that the this feature works however, first ensure that the correct microphone input is unmuted by
following the steps below.
i. Launch the Sound BlasterAxx Control Panel and select Mixer.
ii. Check to ensure that the Microphone option is not muted.
Troubleshooting and Support 44