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Troubleshooting
The BJ Status Monitor is Not Displayed
Ensure that "Enable bi-directional support for this printer" is selected.
1
Open the Printer Properties dialog box from the Start menu.
2
On the Details tab (or Ports tab), click Spool Settings and select Enable
bi-directional support for this printer.
If the printer is connected to the parallel interface, ensure that the printer cable
supports bi-directional communication.
The BJ Status Monitor is displayed only when the computer and cable support bi-
directional communication. If you do not know whether your computer and printer cable
support bi-directional communication, contact your dealer or computer manufacturer.
Problems Unique to Windows
Opening the Printer Properties dialog box directly from the Start
menu
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