Canon Color Bubble Jet BJC-1000 Series User Manual

Canon bjc-1000: user manual
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Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without the prior written
consent of CCSI.
©1999 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly
in order that it will be an easy to use guide to your Canon BJC-1000
Series Color Bubble Jet Printer. All statements, technical information,
and recommendations in this manual and in any guides or related
documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to
be, nor should they be understood to be, representations or warranties
concerning the products described.
Your printer and the software media included with your printer have
been sold to you subject to the limited warranties set forth in the
warranty card and license agreement enclosed with the respective
product. All software is licensed AS IS, as described in the license
agreement enclosed with the software media. Further, CCSI reserves the
right to make changes in the specifications of the products described in
this manual at any time without notice and without obligation to notify
any person of such changes.
Trademarks
Canon, BJ and BJC are registered trademarks and Bubble Jet is a
trademark of Canon Inc.
All other product and brand names are registered trademarks,
trademarks, or service marks of their respective owners.
®
E
S
C
NERGY
TAR
OMPLIANT
As an E
S
® Partner, Canon U.S.A., Inc. has determined that
NERGY
TAR
this product meets the E
S
® guidelines for energy efficiency.
NERGY
TAR
ii

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Summary of Contents for Canon Color Bubble Jet BJC-1000 Series

  • Page 1 Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-1000 Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related...
  • Page 2: Using Your Documentation

    Quick Start Guide This sheet describes the steps you follow to set up your printer and install the BJC-1000 Series Printer Driver for Windows®. You can follow the steps illustrated on this sheet to start printing in minutes. User’s Manual This manual offers detailed information on how to operate your printer.
  • Page 4: Table Of Contents

    Printer Setup Within Windows 98 and Windows 95... Opening the Printer Properties Dialog Box in Windows 98 and Windows 95 ... Using the Printer Driver in Windows 98 and Windows 95 ... Printer Setup Within Windows 3.1 ... Accessing the Printing Options ...
  • Page 5 Using Canon’s Specialty Papers ... 3-15 Specialty Paper Guidelines ... 3-15 Printing and Uncurling Back Print Film ... 3-16 Using the Cleaning Sheet for High Resolution Paper ... 3-17 Printing on Fabric Sheets ... 3-20 Printing on Banner Paper ... 3-23 Loading Glossy Photo Paper ...
  • Page 6: Introduction

    Bubble Jet Printer. We appreciate your choosing this printer to meet your printing needs. The BJC-1000 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.
  • Page 7: Supplies And Accessories

    Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral Service at 1-800-848-4123. If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.
  • Page 8: Canon Specialty Papers

    Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 9: Hardware And Software Requirements

    CD ROM drive (2x or better) (If you do not have a CD ROM drive, you can download the printer driver from Canon’s Web site or BBS, or call the Canon Customer Care Center to order the Printer Setup on diskettes for a small shipping and handling fee.
  • Page 10: Canon Customer Care Center

    Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of customer technical support* options including: 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) Speak to a technician free of service charge (currently Monday–...
  • Page 11: Servicing The Printer

    Servicing the Printer The Canon BJC-1000 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The Warranty Card that comes with the printer describes Canon’s limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you.
  • Page 12: Using The Printer With Windows

    You must install the BJC-1000 Series Printer Driver for Windows before you can use the printer with your computer. If you are using Windows 98 or Windows 95, see your Quick Start Guide for instructions.
  • Page 13: Printing A Document

    Click on the Properties (or Setup) button if you want to make any adjustments as appropriate for printing your document. (See Printer Setup Within Windows 98 and Windows 95 or Printer Setup Within Windows 3.1 for details.) After making any necessary changes to the printing parameters, click OK to start the print job.
  • Page 14: Printer Setup Within Windows 98 And Windows 95

    Windows 95 tabs: General, Details, Main, Paper, Features, and Maintenance. See The Windows Tabs section (page 2-5) for details. (You may also see a Sharing tab if your printer is being shared by a Network.) For detailed information on any of the printing options, you can use the Windows 98 and Windows 95 online Help: Use the right mouse button to click an item on the screen;...
  • Page 15: Printer Setup Within Windows 3.1

    In Windows 3.1, these tabs may be arranged differently than shown here. However the settings are the same. If you have not installed the BJC-1000 Series Printer Driver for Windows 3.1, see Appendix B for instructions. Using the Printer With Windows...
  • Page 16: The Windows Tabs

    The Windows Tabs The BJC-1000 Series Printer Driver for Windows has several tabs from which you can select your printing options. Be sure to use the Windows help features to learn more about using these settings. General (Windows 98 and Windows 95 only) This tab allows you to add comments regarding the printer driver and print a test page or a separator page.
  • Page 17 Details (Windows 98 and Windows 95 only) This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a Windows application.)
  • Page 18 SELECT YOUR PRINT MODE, WHICH INCLUDES PRINT QUALITY AND COLOR SETTINGS SPECIFY THE TYPE OF BJ CARTRIDGE INSTALLED SELECT YOUR MEDIA TYPE ILLUSTRATES THE CURRENT PAPER SETTINGS RESTORE DEFAULT SETTINGS CLICK HERE TO PRINT COLOR DATA AS GRAYSCALE Using the Printer With Windows...
  • Page 19 Paper This tab allows you to specify paper size and page orientation. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.) Using the Printer With Windows SPECIFY YOUR PAPER SIZE SPECIAL PRINTING FEATURES: •...
  • Page 20 PAGE TO FRONT PAGE) OF COPIES TO PRINT CLICK TO VIEW OR RESTORE DEFAULT CHANGE THE SETTINGS STAMP SETTINGS Using the Printer With Windows ENABLE COLLATING FOR MULTIPLE COPIES PRINT BORDERS TO SEPARATE PAGES SPECIFY A GRAPHIC STAMP TO BE...
  • Page 21 (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.) START THE BJ PRINTER STATUS MONITOR (SEE PAGE 2-14) 2-10 Using the Printer With Windows START PRINT HEAD CLEANING FEED A SHEET OF PAPER TO CLEAN ROLLERS (SEE PAGE 3-17)
  • Page 22: Specifying Your Printing Options On The Windows Tabs

    Move the larger question mark to the setting you are interested in and click again. Recommended Print Mode Settings The Print Mode you select optimizes the printer’s settings for print quality, media, paper feed method, and color adjustment. Chapter 2...
  • Page 23: Plain Paper Print Jobs

    (Do not use with the BC-02, BC-05, or BC-09F BJ Cartridges.) Camera For images created with a digital camera. (Do not use with the BC-02, BC-05, or BC-09F BJ Cartridges.) 2-12 Using the Printer With Windows Chapter 2...
  • Page 24: Customizing The Print Mode

    LUMINOSITY OF THE FOUR COLOR INKS SPECIFIES WHETHER PRINTED OUTPUT EMPHASIZES INTER- MEDIATE TONES OR BRIGHT, SHARP BASIC COLORS ADJUSTS THE PRINT INTENSITY TO MAKE THE OVERALL PRINTED OUTPUT DARKER OR LIGHTER RESTORES THE DEFAULT SETTINGS Using the Printer With Windows 2-13...
  • Page 25: Executing A Print Job

    Displays the transmission status of the current print job. Use the backgrounder to pause or cancel a print job. BJ Status Monitor Displays the printer status. If an error occurs, the status monitor will describe the error and provide a solution for the problem. 2-14...
  • Page 26: The Bj Background Monitor

    For more details about the BJ Background Monitor, select Help from the Help menu of the BJ Background Monitor. Chapter 2 DRAG THE COLUMN DIVIDER LEFT OR RIGHT TO RESIZE THE COLUMN TIME AND DATE DOCUMENT WAS SENT TO THE ICON MARKS PRINTER Using the Printer With Windows 2-15...
  • Page 27: Bj Backgrounder

    To open the BJ Status Monitor during printing, click its button on the Task Bar. For information about the BJ Status Monitor, click Help to pull down the Help menu and select Screen Topics. 2-16 Using the Printer With Windows SHOWS THE PAUSES THE PRINT JOB. PAGE AND AFTER PAUSING THE PRINT JOB, THIS BUTTON CHANGES TO RESUME.
  • Page 28: Printing Speed Versus Color

    IN THE PRINTER Printing Speed Versus Color The BJC-1000 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate.
  • Page 29: Ways To Improve Print Speed In Windows

    20% faster because the computer does not need to compute to “best possible position” for each dot. To select a Halftoning setting, click the Main tab in the printer driver. Then double-click the Advanced button and click the Quality tab.
  • Page 30: Paper Handling

    Printing on envelopes Using Canon’s Specialty Papers To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the sheet feeder.
  • Page 31: Selecting Paper Types

    Glossy Photo Paper Canon Glossy Photo Paper is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-05 Color or BC-06 Photo BJ Cartridge to produce photo-realistic prints from your printer.
  • Page 32 Use on any cotton or cotton/poly blend fabric. Your image is printed in mirror image (when you select T-Shirt Transfer for your Media Type in the BJC-1000 Series Printer Driver) so when you iron it onto the T-shirt the image is viewed correctly.
  • Page 33 Fabric Sheets Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets are 9.5 14 inches. Transparencies Canon Transparencies are recommended. These transparencies produce excellent contrast, sharpness, and color.
  • Page 34: Paper Guidelines

    When using graph paper, the lines may not match because the 1/6-inch line spacing of the printer is slightly less than that of graph paper. Adjust the line spacing in your application. If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink.
  • Page 35: Setting The Paper Thickness Lever

    Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the blue paper thickness lever before loading paper. Left for printing on paper Right for heavier-weight paper, envelopes, fabric sheets, or other print media. Be sure to check this lever before and after printing on heavier-weight print media or envelopes.
  • Page 36: Printer Settings For Various Print Media

    Printer Settings for Various Print Media Media Plain paper Plain paper – Legal size Glossy Photo Paper Banner Paper Brilliant White Paper High Resolution Paper T-Shirt Transfers Greeting Cards Glossy Photo Cards Bubble Jet Paper Fabric Sheets Transparencies Back Print Film...
  • Page 37: Automatically Feeding Paper

    Automatically Feeding Paper Prepare the Make sure the printer is plugged in. printer. Make sure the paper support is attached to the printer. Open the front cover and make sure the blue paper thickness lever is set: Close the front cover.
  • Page 38 For best results, fan the paper before loading it. Always fan a stack of paper along the edge that will feed into the printer first. Load the stack of Align the edge of the paper stack with the right edge of paper into the the sheet feeder.
  • Page 39: Auto Feed Guidelines

    Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.
  • Page 40: Printing On Envelopes

    U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10, Canon, and DL.
  • Page 41 The following envelopes are not recommended because they may cause jams or smears, or may damage your printer. Envelopes with windows, holes, perforations, cutouts, and double flaps. Envelopes made with special coated paper or deeply embossed paper. Envelopes using peel-off sealing strips.
  • Page 42 Prepare the Arrange the stack of envelopes on a firm surface and press envelopes. down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Make sure any curls are removed from the flap of each envelope.
  • Page 43 You can load up to 5 envelopes at one time. Start your Make sure the printer is plugged in. print operation. Remove each envelope as it is ejected from the printer. 3-14 Paper Handling PRINT SIDE (ADDRESS SIDE)
  • Page 44: Using Canon's Specialty Papers

    Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards. Specialty Paper Guidelines Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
  • Page 45: Printing And Uncurling Back Print Film

    Do not leave the film in the sheet feeder for long periods of time. Dust and dirt may accumulate on the film resulting in spotty printing. To avoid fading, do not expose the printed film to prolonged sunlight. Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.
  • Page 46: Using The Cleaning Sheet For High Resolution Paper

    Using the Cleaning Sheet for High Resolution Paper Canon’s High Resolution Paper is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (100 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers;...
  • Page 47 Remove the two pieces of tape from the sheet. cleaning sheet. Insert the sheet with the sticky side toward you and down (going into the printer’s sheet feeder). Adjust the paper guide to the edge of the cleaning sheet. 3-18...
  • Page 48 Click the Maintenance tab. the sheet. On the Maintenance tab, click the roller cleaning icon. When prompted to confirm the cleaning, click Yes. The printer feeds the sheet and then ejects it. Use a cleaning sheet once only. Chapter 3 CLICK...
  • Page 49: Printing On Fabric Sheets

    Printing on Fabric Sheets Fabric Sheets for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with this printer.
  • Page 50 Insert the sheet with the cloth side out (toward you) and the open end up (away from the printer’s sheet feeder). Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the sheet.
  • Page 51 Change other settings as required. Start the print operation from your Windows application. Dry and Remove the fabric sheet as it is ejected from the printer. then wash the Let the printed fabric sheet set for about one hour to fabric sheet.
  • Page 52: Printing On Banner Paper

    For best print results on banner paper, use light design patterns. To prevent the ink from smearing, do not allow the printed sheets to fold and stack on one another after they are ejected from the printer. See Appendix A, Specifications, for the recommended printing area of banner paper.
  • Page 53 Prepare the Make sure the printer is plugged in. printer. Make sure the paper support is attached to the printer. Open the front cover and make sure the blue paper thickness lever is set to the left. Close the front cover.
  • Page 54 Align the first sheet of the paper with the right edge of first sheet the sheet feeder and slide it into the printer until it stops. of the banner. Pinch the paper guide so it will move smoothly and slide the paper guide to the left side of the sheet.
  • Page 55 Set up the Open the Windows application you are going to use to Printer Driver. print. From the File menu, select Print. Then select your print options using the BJC-1000 Series Printer Driver for Windows. 3-26 Paper Handling ENOUGH SPACE FOR ONE BANNER SHEET For Media Type, select Plain Paper.
  • Page 56: Loading Glossy Photo Paper

    Click OK or Print to start the print job. Start printing. Clear enough space in front of the printer for at least two sheets of paper to rest after printing. As the sheets print, allow the printed sheets to hang over the edge of the desk or work table.
  • Page 57 Insert the two sheets into the sheet feeder. Adjust the paper guide to the sheets. Remove the sheet as it is ejected from the printer. Do not touch the printed side until the ink is completely dry (about two minutes).
  • Page 58: Loading Glossy Photo Cards

    Loading Glossy Photo Cards Before loading Glossy Photo Cards in the printer, read the instructions provided with the package of Glossy Photo Cards. Prepare Fan the stack to remove static cling and align the edge of the cards. the stack by tapping them on a flat surface.
  • Page 59: Maintaining The Printer

    Maintaining the Printer This chapter covers the care required for your printer. It includes: Printer guidelines Cleaning the printer Printing the test pages Cleaning the print head BJ cartridge guidelines Replacing the BJ cartridge Storing a BJ cartridge Transporting the printer...
  • Page 60: Printer Guidelines

    Follow these guidelines to avoid damage to your printer and harm to you or others: Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight. Keep the front cover closed when printing.
  • Page 61: Cleaning The Printer

    Do not place the printer too close to a fluorescent lamp. Allow at least six inches (15 cm) clearance between the printer and any fluorescent lamp. Fluorescent lamps generate electrical noise that may cause printer malfunctions. Cleaning the Printer Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition.
  • Page 62 Do not touch the gears located under the front cover. Do not touch the print head or the area around the print head. Do not use paper products, such as paper towels or tissues. Do not use oil or cleansers. Maintaining the Printer Chapter 4...
  • Page 63: Printing A Test Page

    Printing a Test Page You can print a Nozzle Check Pattern to check the operation of your printer and your print quality. If the Nozzle Check Pattern indicates poor print quality, try cleaning the print head (see page 4-7). If necessary, replace the BJ cartridge.
  • Page 64 You use the Test Prints option on the Maintenance tab in your BJC-1000 Series Printer Driver for Windows to print a Nozzle Check Pattern. Click on the Test Prints option and then click OK. BC-05 COLOR BJ CARTRIDGE NOZZLE CHECK PATTERN...
  • Page 65: Cleaning The Print Head

    Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. You start print head cleaning from the Maintenance tab in the printer driver. Simply click the print head cleaning icon, and then click OK.
  • Page 66: Bj Cartridge Guidelines

    BJ Cartridge Guidelines You can use these cartridges with the printer: BC-02 Black BJ Cartridge Use this cartridge for high-speed, black ink only printing. BC-05 Color BJ Cartridge Use this cartridge for all your color printing needs. BC-06 Photo BJ Cartridge Use this cartridge for photo quality color printing.
  • Page 67: Maintaining The Bj Cartridges

    Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.
  • Page 68 Do not touch the print head area on the BJ cartridge. Ink may leak out and cause stains. Hold the BJ cartridge on the sides only. Do not touch the area around the print head. 4-10 Maintaining the Printer HOLD HERE DO NOT TOUCH THIS AREA...
  • Page 69: Replacing The Bj Cartridge

    BJ cartridge or to change BJ cartridges when you are switching between any of the BJ cartridges. Before starting, make sure the printer is plugged in. Open the Grasp the top of the cover in the center and pull it front cover.
  • Page 70 If you are replacing an old BJ cartridge, dispose of the old dispose of the cartridge properly. BJ cartridge. If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge Storage Box. 4-12 Maintaining the Printer Chapter 4...
  • Page 71 Prepare the Remove the orange protective material from the BJ cartridge. BJ cartridge. Lift off the orange cap from the print head and then remove the orange tape. Chapter 4 ORANGE PROTECTIVE TAPE ORANGE PROTECTIVE CAP Maintaining the Printer 4-13...
  • Page 72 Press the blue lock lever down completely; do not use lock lever. excessive force. The BJ cartridge is now positioned and locked. If you cannot lower the cartridge lock lever, remove the BJ cartridge and then try inserting it again. 4-14 Maintaining the Printer Chapter 4...
  • Page 73 Whenever the printer stops printing, the BJ cartridge moves to the home position on the right and caps itself. If you unplug the printer while it is printing (or if you turn off a power strip to which the printer is connected), or if you manually move the cartridge holder from the home position, the BJ cartridge will not be capped and it may dry out.
  • Page 74: Storing A Bj Cartridge

    Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. Open the When opening the Ink Cartridge Storage Box, press in on Ink Cartridge the release tab that locks the cover in place.
  • Page 75: Transporting The Printer

    Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly. If you plan to move the printer from one location to another, or if you want to store it, follow these steps. Unplug the Make sure the print head is in the home position.
  • Page 76 Remove the paper support. Tape the Secure the cartridge holder and the BJ cartridge in place BJ cartridge. with tape. 4-18 Maintaining the Printer Chapter 4...
  • Page 77 Tape and cover Reattach the tape and packing material to the printer. the printer. Be sure to tape the cover to the printer body. Cover the printer with its shipping bag. Repack the printer in its original packing materials. Chapter 4...
  • Page 78 Do not remove the BJ cartridge from the printer or ship a BJ cartridge or an ink tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out.
  • Page 79: Troubleshooting

    It covers a few basic problems and describes how to clear a paper jam. For additional problem solving information, be sure to use our support services. See Canon Customer Care Center in Chapter 1 (page 1-5) for details on Canon’s customer technical support options. Identifying Your Printer Problem...
  • Page 80: Basic Problems

    Paper does not feed from the sheet feeder An error message appears Print job will not start Printing halts Printout is unsatisfactory Clearing paper jams Using the purple button For all other problems, be sure to use Canon’s support services described on page 5-1. Troubleshooting Chapter 5...
  • Page 81 The BJ Printer Status Monitor uses messages and pictures to display the printing progress and the status of the printer while it is printing. When the ink or paper runs out or a paper jam occurs, the BJ Printer Status Monitor automatically appears.
  • Page 82: Cannot Install The Printer Driver

    Select the CD-ROM tab. Change “Supplemental cache size” to Small and “Optimize access pattern for” to Double Speed Drive. Click on OK, and OK again. Click on Start and Shut Down. Restart the computer. Install Canon Creative. Install applications individually. Troubleshooting Chapter 5...
  • Page 83: Paper Does Not Feed From Sheet Feeder

    Check that the Windows 98 or Windows 95 Explorer or the Windows 3.1 File Manager can successfully read the If the CD is unreadable, call the Canon Customer Care Center (see page 1-5). Paper Does Not Feed From Sheet Feeder...
  • Page 84: An Error Message Appears

    Cause Solution Printer is not on Check the power cord Make sure the printer is plugged in to a power outlet. Printer cable not Check the parallel cable connected correctly Make sure the parallel cable is securely fastened to the computer and the printer.
  • Page 85 Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, double- click Ports (COM & LPT). Double-click Canon BJ LPT Printer Port (LPT1). The Device status should read “This device is working properly.”...
  • Page 86 Rebuild the document and print it again application software If there is no problem with the new document, the problem original file was probably faulty. If the same problem occurs with the new file, call the Canon Customer Care Center for help. Troubleshooting Chapter 5...
  • Page 87: Print Job Will Not Start

    Data transfer takes longer with large-sized documents. graphics, is being printed The printer driver being Make sure the BJC-1000 driver is selected used is not the BJC-1000 Check the printer name in the Print dialog box of the printer driver application software, and select BJC-1000.
  • Page 88: Printing Halts

    Printing Halts Cause Solution The print job may be a Check the printer operation finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph. Printout Is Unsatisfactory Printout faint or colors are wrong...
  • Page 89 Switching device or Disconnect the switching device or external buffer external buffer fault Print with the printer directly connected to the computer. If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier.
  • Page 90 Reduce the print intensity in the printer driver too high To change this setting, open the Printer Properties dialog box. On the Main tab, click the Advanced button and then click the Color tab. Move the intensity slider to the left to lower the print intensity.
  • Page 91: Clearing Paper Jams

    Then open the front cover and remove the paper left inside the printer. If you are printing high density graphics when a paper jam occurs, feed at least two sheets of paper through the printer to clean the rollers. Reload paper.
  • Page 92: Using The Purple Button

    The printer is restarted and the print head is cleaned. The purple button is not a power button. The printer does not have a power button. The power comes on when the power cord is connected to the power outlet.
  • Page 93: Appendix A Specifications

    Printing Specifications Printing Method Bubble Jet ink on-demand Printing Resolution 720 (vertical) 360 (horizontal) dpi (maximum) Print Speed BC-05 Color BJ Cartridge BC-02 Black BJ Cartridge Print Direction Bi-directional Print Width Maximum Paper Handling Automatic feed Paper Weight 17 to 24 lb (64 to 105 g/m Appendix A Specifications Draft mode—up to 0.6 ppm...
  • Page 94 High Gloss Film Envelopes Paper Size Letter Legal Banner U.S. Commercial number 10 envelope European DL envelope Canon envelope Custom Width Height Specifications Approx. 50 sheets (10 sheets when legal size is selected) 1 sheet 1 sheet (2 to 6 sheets long) Approx.
  • Page 95: Printable Area

    The printable area includes the recommended printing area and the actual printable area. Recommended Printing Area Canon recommends that you print within this area. Printable Area The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
  • Page 96 A5, A4, B5 Fabric Sheets Glossy Photo Card Specifications Printable Area (width x length) 141.2 mm 200.0 mm 203.2 287.0 mm 175.2 247.0 mm Printable Area (width x length) Fabric Sheet A4: 203.2 mm 287.0 mm Letter: 8 in 10.6 in Printable Area (width x length) Glossy Photo Card 109.4 mm...
  • Page 97 U.S. Commercial No. 10 Envelope European DL Envelope Banner Paper The shaded portions of the drawing below illustrate the maximum recommended printing area of Banner Paper. Appendix A Printable Area (width x length) U.S. Commercial #10 9.5 in 4.125 in Printable Area (width x length) European DL 220 mm...
  • Page 98: Bj Cartridges

    BJ Cartridges BC-02 Black BJ Cartridge Print head Ink color Cartridge yield BC-05 Color BJ Cartridge Print head Print head life BC-06 Photo BJ Cartridge Print head Ink color Cartridge yield BC-09F Neon BJ Cartridge Print head Ink color Cartridge yield Specifications 64 nozzles Black...
  • Page 99: General

    General Interface IEEE 1284-compatible parallel interface Acoustic Noise Level Approx. 45 dB(A) per ISO 9296 Operating Environment Temperature Humidity Storing Environment Temperature Humidity Power Source USA/Canada Power Consumption Printing Standby Dimensions 14.1 in W 7.0 in D (without paper support attached) Weight Approx.
  • Page 100 Specifications Appendix A...
  • Page 101: Appendix B Installing The Printer Driver For Windows 3.1

    Installing the Printer Driver This appendix describes how you install the BJC-1000 Series Printer Driver for Windows 3.1. If you are using Windows 98 or Windows 95, see the Quick Start Guide. Start up Turn on your printer, and then turn on your computer.
  • Page 102 Type D:\SETUP (where D: is your CD drive… most CD drives are D: or E:). Then click OK. Follow the Select BJC-1000 Series from the list of printers. on-screen Be sure to wait for Windows to complete each operation. instructions.
  • Page 103: Glossary

    The printing mechanism that contains the print head unit and ink. Bubble Jet printer An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.
  • Page 104 A color in the color spectrum. Examples are red, green, and violet. Ink Cartridge Storage Box A box for storing a BJ cartridge. A BJ cartridge removed from the printer must be stored inside this storage box to prevent the print head of the cartridge from drying and clogging.
  • Page 105 Manual feed A method of feeding paper to the printer one sheet at a time. Noise level See dB(A). Page orientation Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation.
  • Page 106 Printable area The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used.
  • Page 107: Index

    2-7 specifications: A-6 storage box: 4-10, 4-12, 4-16 storing: 4-16 yield: A-6 BJ Printer Status Monitor: 2-10, 2-14, 2-16–17, 5-3 Black only output: 4-8 Borders: 2-9 Brilliant White Paper: 1-3, 3-3, 3-7, A-2 Bubble Jet Paper: 1-3, 3-3, 3-7, A-2...
  • Page 108: Fcc Regulations

    Canon Authorized Service Facility: 1-6 Bulletin Board Service: 1-5, 5-1 Canada: 1-5 Creative: 1-4 Customer Care Center: 1-5, 5-1 dealer: 1-2, 1-5 engineers: 1-3 , 4-9 Fax Retrieval System: 1-5, 5-1 help: 1-5, 5-1 Referral Service: 1-2 Specialty Papers: 1-3, 3-1–5, A-2...
  • Page 109 Letter, printable area: A-3 Limit mark: 3-10 Limited warranty: 1-3, 1-6, 4-9, 5-2 Loading paper: 3-7–11 Loading Support Sheet B: 3-27–28 Luminosity: 2-13 Main tab, printer driver: 2-7, 2-11 Maintaining BJ cartridges: 4-9–10 printer: 4-1–20 Maintenance tab, printer driver: 2-10 Margins: A-3–5...
  • Page 110 2-13 problems: 5-5 Paper guide: 3-9, 3-14 Paper size: A-2 setting, printer driver: 2-8 Paper support: 3-8 Paper tab, printer driver: 2-8 Paper thickness lever: 3-6–7, 3-12, 3-24 Paper types recommended: A-3 selecting: 3-2–6 Parallel cable: 1-4, 5-6, A-7...
  • Page 111 Stamps, adding: 2-9 Standard mode: A-1 Storage box, BJ cartridges: 4-10, 4-12, 4-16 Storing BJ cartridge: 4-16 environment: A-7 SuperPhoto setting: 2-12 Supplies: 1-2–4 Support, Canon: 1-5, 5-1 Swap file, Windows 3.1: 2-18 Switching device: 5-6, 5-11 System memory: 1-4, 2-19...
  • Page 112 Warranty: 1-3, 1-6, 4-9, 5-2 Weight, printer: A-7 Windows: 1-4 printer setup: 2-3–4 tabs: 2-5–11 using printer: 2-1–19 Windows 3.1: 2-4 Print Manager: 2-18 printer driver, installing: B-1–2 swap file: 2-18 Windows 98/95: 2-3 World Wide Web: 1-5–6, 5-1 WPS driver: 5-7, 5-11 Index...

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