Brother MP-21C User Manual
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Brother MP-21C User Manual

Brother MP-21C User Manual

Mobile full color inkjet printer
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Download this manual See also: Service Manual
Brother Mobile Full Color Inkjet Printer
MP-21C/CDX
User's Guide
Please read this manual thoroughly before using the printer.
Keep this manual in a convenient place for quick and easy reference at all times.

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Summary of Contents for Brother MP-21C

  • Page 1 Brother Mobile Full Color Inkjet Printer MP-21C/CDX User’s Guide Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick and easy reference at all times.

  • Page 2: Shipment Of The Printer

    Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.
  • Page 3 Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from.
  • Page 4 UJ5351001 Printed in Japan...
  • Page 5 Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products.

  • Page 6: Compilation And Publication Notice

    Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Windows is a trademark of Microsoft Corporation. All other brand and product names mentioned in this User’s Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been...

  • Page 7: To Use The Printer Safely

    Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning DO NOT put your hands into the printer while it is printing to avoid causing injury. Warning Keep the ink cartridges away from children. If ink is swallowed, drink plenty of water.
  • Page 8 LEDs are off. Remove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA- 21MP users only ). DO NOT turn off or suspend your PC while the printer LEDs are on or blinking. Warning...
  • Page 9 (MP-21CDX or optional PA-21MP users only) while the printer LEDs are on or blinking. Caution When you carry the printer in your car, put the printer in a protective bag or wrap the printer in a cloth. Caution...
  • Page 10 If the printer get wet, wait until it dries out completely before attempting to print. If you drop the printer, check that there are no broken parts. If you find some parts broken, consult your dealer or our authorized service representative.
  • Page 11 AC adapter abroad, make sure that the power plug and the voltage requirements of the printer are correctly matched. Note It is recommended that you carry spare Brother Ink Cartridges when you travel with your printer.

  • Page 12: Table Of Contents

    Operating and Storage Environment CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS ABOUT BROTHER SPECIAL PAPER About Brother Special Coated Paper About Brother Special Glossy Paper LOADING PAPER How to Load Paper in the Paper Feeding Slot How to Load Paper in the Straight Paper Path Slot...
  • Page 13 ALARM INDICATIONS AT A GLANCE Operator Calls Service Calls PAPER JAMS How to clear paper jams Q & A Setting Up the Printer Hardware Setting Up the Printer for Windows Paper Handling Printing Print Quality APPENDIX PRINTER SPECIFICATIONS Printing Controller...
  • Page 14 A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
  • Page 15 “IEEE1284 compliant”. The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety When you use an AC Adapter with this printer, be sure to use only the Brother option part number AD-100MP(100V), or AD-200MP(200V) . Geräuschemission / Acoustic Noise Emission (For Germany Only) Lpa <...
  • Page 16 USER’S GUIDE IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original.
  • Page 17 DECLARATION OF CONFORMITY (EUROPE) Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents: EMC: following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC) and that the AC Adapter, as supplied with this system, conforms with EN 60950.

  • Page 18: Chapter 1 Introduction

    You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and connect it to your computer. It also contains information about setting up your computer for your printer by installing the printer driver.

  • Page 19: About Your Printer

    1-(MP-21CDX or optional SF-21MP users only) 2-(MP-21CDX or optional PA-21MP users only) (CI-100) Fig. 1-1 Front View AC Adapter Connector Fig. 1-2 Rear View Fig. 1-3 Inside the Printer Top Cover Straight Paper Path Slot Paper Feeding Slot Guide Parallel Interface Cable -2...

  • Page 20: Features

    Brilliant 4 Color Output at 720 dpi You can get wonderful output at 720 by 720 dpi resolution. When you print on Brother special coated paper and glossy paper, you can get excellent high resolution output. Two color print mode When you select this mode through the printer driver, you can print the color output in two colors.

  • Page 21: Operating And Storage Environment

    Keep the printer clean. Do not place the printer in a dusty place. Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window.

  • Page 22: Chapter 2 Paper Handling

    It is recommended that you test paper, especially special sizes and types of paper, on this printer before purchasing large quantities. The printer can handle paper that has the following specifications. With this printer, you can print on plain paper, coated paper, transparencies, glossy paper and envelopes.
  • Page 23 USER’S GUIDE Note To get the best output quality and to avoid any damage, use Brother special coated paper and glossy paper. Quality Coated Paper for 360 dpi Color InkJet printing BP36CL (Letter), BP36CA (A4) High Quality Coated Paper for 720 dpi Color InkJet printing...
  • Page 24 Envelopes with clasps Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Paper and envelopes already printed with a laser printer Envelopes pre-printed on the inside Paper and envelopes that cannot be arranged uniformly when placed in a pile...

  • Page 25: About Brother Special Paper

    ‘Quality/Color’ tab in the printer driver. About Brother Special Coated Paper We recommend you use Brother special coated paper, depending on the resolution you are using, for you to get the brilliant color output you expect.

  • Page 26: About Brother Special Glossy Paper

    When you print on glossy paper, you can get a very clear and crisp output. We recommend you use Brother special glossy paper for you to get the best output, as the paper is especially designed to be used for Brother Inkjet printing.

  • Page 27: Loading Paper

    Note About 2 seconds after you insert the paper, the printer feeds the paper and then reverse feeds the paper a little, the printer is now ready to print. Hold the paper until the printer picks up the paper correctly.

  • Page 28: How To Load Paper In The Straight Paper Path Slot

    Straight Paper Path Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Be sure to adjust the paper to the mark below. Fig. 2-4 Loading Paper in the Straight Paper Path Slot...

  • Page 29: How To Load Envelopes In The Straight Paper Path Slot

    When loading envelopes, load them with the print side face up. When you print on envelopes, be sure to load them with the short edge downwards with the flap to the left hand side when you view the printer from the front.

  • Page 30: How To Load Paper In The Auto Cut Sheet Feeder (Mp-21Cdx Or Optional Sf-21Mp Users Only)

    Make sure that the Latches on both sides of the Auto Cut Sheet Feeder are closed. Fit the Auto Cut Sheet Feeder onto the printer. Push the latches securely until you hear them click into the lock position. Fig. 2-9 Fit the Auto Cut Sheet Feeder onto the Printer 3.
  • Page 31 7. Adjust the Paper Guide to the left hand side of the paper and close the Feeder Cover. Note When you install the Feeder onto the printer, make sure that the Feeder is straight. 2-10 Fig. 2-11 Pull the Wire up Fig.
  • Page 32 Do not hold only the Feeder when carrying the printer. Do not turn the printer upside down. Be sure to set the Printer Stand in the original position before removing the Feeder. Fig. 2-13 The Printer and the Auto Cut Sheet Feeder...
  • Page 33 USER’S GUIDE How to Remove the Auto Cut Sheet Feeder from the Printer 1. Open the Feeder Cover and remove the paper. 2. Move the Paper Guide to the left. 3. Fold the wire back in the Auto Cut Sheet Feeder, and close the Feeder Cover and then tilt the Feeder forwards.

  • Page 34: Chapter 3 Control Panel

    CHAPTER 3 CONTROL PANEL LED AND BUTTONS This section refers to the following LEDs and buttons on the printer control panel. LEDs (On/Off) LED (On/Off) LED indicates the current power status of the printer. Blinking Fig. 3-1 Control Panel Printer status The printer is turned on and ready to print.
  • Page 35 LED(s) is also on. Blinking The top cover of the printer is open and should be closed so that the printer can print. (Alarm) LED is on or blinking and the printer has detected ‘Alarm Indications at a Glance’...

  • Page 36: Buttons

    When you want to clean the print head, press this button. Warning Even if you turn the shut off. In case of emergencies, you must remove the Printer Interface Card from the computer and remove the AC Adapter from the mains if connected (MP-21CDX or PA-21MP users only) in order to shut off power completely.

  • Page 37: Chapter 4 Maintenance

    This setting will save ink but you will need to clean the print head manually when necessary. To turn the setting to off, select 'Maintenance' from the MP-21C series group in Windows. Note When you carry out cleaning 3 times within one hour by using the printer clean button, the third clean will become a 'Power Clean'.

  • Page 38: Replacing The Ink Cartridges

    When the Ink LED(s) ( come on, replace the indicated color ink cartridge with a new one. We strongly recommend you only use Brother original ink cartridges for the printer as these will provide the best print quality. Using other ink may void the warranty for this printer.
  • Page 39 Make sure that the Ink LED(s) ( LED) turn off. Fig. 4-2 Install a New Ink Cartridge 5. Close the top cover. The printer will automatically start cleaning the print head. Wait until all the LEDs stop blinking. Warning If ink stains your body or clothing, wash with soap or detergent immediately.
  • Page 40 Once you install an ink cartridge, use it up within 6 months. Use ink cartridges within 2 years of the production date. DO NOT remove the Ink Cartridges when the printer is off. If you have replaced ink cartridges while the printer is turned off, reset the ink counter from the maintenance tool in the printer driver.

  • Page 41: Cleaning The Printer

    CLEANING THE PRINTER Cleaning the Printer 1. Before cleaning the printer or printer platen, be sure to turn off the printer and remove the PC Card Cable from your computer and remove the AC Adapter (MP-21CDX or PA-21MP users only) if connected and make sure that all the LEDs are off.

  • Page 42: Repacking The Printer

    AC Adapter, Parallel Interface Cable and Auto Cut Sheet Feeder if connected.(MP-21CDX, PA-21MP and SF-21MP users only) 3. Wrap the printer in the plastic bag and place it in the original carton box with the original packing material. Caution (On/Off) button and turn the printer off.
  • Page 43 Fig. 4-6 Repacking the printer 5. Close the carton box and tape it securely. Caution Make sure that the printer has the ink cartridges fitted to it when shipping. Do not turn the printer upside down while shipping. CHAPTER 4 MAINTENANCE...

  • Page 44: Alarm Indications At A Glance

    Service call Note If the printer does not operate as you expect it to, it is recommended that you unplug the printer, then plug it in and try printing again. If you still have problems, consult your dealer or our authorized service representative before returning this product.

  • Page 45: Service Calls

    If you cannot clear the error and see the same service call indication after turning on the printer, make sure that the status monitor of the printer is on and consult your dealer or our authorized service representative.

  • Page 46: Paper Jams

    3. Push back the Release Lever and close the Top Cover. Note When the printer platen gets stained, clean the platen referring to the ‘Cleaning the Printer’ section in Chapter 4. Ensure you leave the top cover open when you are removing jammed paper.
  • Page 47 USER’S GUIDE How to clear a paper jam when using the Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) If a paper jam occurs when you are using the Feeder, try to remove the jammed paper as shown in ‘How to clear paper jams’ section of this chapter.

  • Page 48: Setting Up The Printer Hardware

    (Alarm) LED is off. If the LED is blinking or on, refer to the Operator Call section of this manual. In Windows, the MP-21C/CDX printer is selected in the printer settings in your application. The host is configured correctly: check printer port, print manager etc.

  • Page 49: Setting Up The Printer For Windows

    Selection of the printer is correct. Recommended interface cable is being used. If the printer port is set as an ECP port, change it to be a bi-directional port. See your PC’s manual for how to change the printer port.

  • Page 50: Paper Handling

    Papers were fanned before loading. The stack of paper is not too high. The side guide is not set too tight. Turn the printer off and on. Check the following; The side guide is adjusted correctly. The amount of paper you have loaded is correct.
  • Page 51 If the printer port is set as an ECP port, change it to be a bi-directional port. See your PC’s manual for how to change the printer port.

  • Page 52: Print Quality

    ‘Cleaning the Printer’ section in Chapter 4. Use Brother special papers or very white papers. Check to see that you are not printing on the reverse side of special paper. Check if the ink cartridges are installed correctly.
  • Page 53 Select the correct resolution for the media you are using. Clean the print head. Use Brother genuine ink and cartridges. Check to see if there is an obstacle in the paper path. Open the top cover and check. Check to see if the media setting is correct in the printer driver.
  • Page 54 Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from.

  • Page 55: Appendix

    (Brother Standard Test Sheet) (with AC Adapter) 180 cps at 10 cpi Up to 2.5(Letter)/2.4(A4) PPM in Blue/Black mode with AC Adapter (Brother Standard Test Sheet) Up to 2 PPM in full color (Brother Standard Test Sheet) Print Width 203.2 mm (8 inches )

  • Page 56: Appendix

    Power Source Noise Temperature Humidity Dimensions (D X W X H) Weight Print Media Paper input Appendix-2 <Printer Interface Card mode> Power Save Mode: 0.6 W Stand-by: 1.0 W Printing-average: 2.5 W or less <AC Adapter mode> Power Save Mode: 0.7 W...
  • Page 57 Paper Output Service Life of Ink Cartridge 1 sheet, face up It is recommended that printed sheets are taken from the paper output slot immediately after printing. Twin cartridge system: separate from the print head Approx. 250 page / LC03BC at 5% coverage Approx.
  • Page 58 INDEX —A— (Alarm) LED Auto Cut Sheet Feeder —B— (BC) LED —C— Clean Button clean the print head Coated paper Color InkJet Glossy Paper Cover Open Cut sheet —E— Envelopes error recoverable unrecoverable —F— Feeder Capacity —G— Glossy paper —H— High Quality Coated Paper for 720 dpi Color InkJet printing —I—...
  • Page 59 USER’S GUIDE —W— —T— Windows Transparencies Index-2...

This manual is also suitable for:

Mp-cdxMp-21cdxMp-21c/cdx

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