Troubleshooting - Seville Classics airLIFT OFF65927 Manual

Troubleshooting

Problem
Desk does not go up or down and the
controller does not illuminate when any
button is pressed.
Desk does not go up or down and the
controller illuminates when any
button is pressed.
Columns do not go up evenly.
Desk wobbles excessively.
Desk legs are noisy.
Error Codes
Error Code Problem
E01, E06,
Power fault
E07
E02, E08
Desktop sloping
E04
Handset fault
E05
Anti-collision
E11, E13,
Connection cable failure
E12
Controller fault
E14 to E16
Motor fault
E17
Motor running direction fault
E18
Overloading
HOT
HOT is displayed on the panel.
Please contact customer service for additional support.
Action
Check all connections. Make sure power cord is plugged into the control box
and a power outlet. Press any button on the
controller and make sure it illuminates. Reset the desk.
Unplug the power cord and re-plug after 10 seconds.
Reset the desk. If the problem persists, switch motor cables from one port to
another at control box and reset again.
Unplug the power cord and re-plug after 10 seconds.
Reset the desk. If the problem persists, switch motor cables from one port to
another at control box and reset again.
It is normal that desk moves slightly at standing height when in use. Retighten
all screws and bolts, and adjust leveling feet to make sure table stands level.
It is normal that desk makes noise when the stages move past each other.
Apply silicon-based lubricant if it is unusually noisy.
Phone: (800) 323-5565 | Email:
Action
Unplug and re-plug the power cord. Reinitialize the desk.
Make sure the desk is attached to the legs correctly.
Reinitialize the desk.
Unplug and re-plug the controller cables. Reinitialize the desk.
Make sure nothing obstructing the desk from adjusting.
Unplug and re-plug the motor and power cables.
Reinitialize the desk.
Please contact customer service.
Unplug and re-plug the motor and power cables.
Reinitialize the desk.
Unplug and re-plug the motor and power cables.
Reinitialize the desk.
Remove some weight from the desk top until error clears.
The desk motors are overheated. Stop using the desk for 20
minutes and let them cool down.
Support@SevilleClassics.com
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