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EEG HD480 iCap Manual

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HD480 iCap™ software
HD480 iCap™ Software
Realtime IP Captioning Module for the HD480 Closed
Caption Encoder
EEG Enterprises, Inc.
586 Main Street
Farmingdale, New York 11735
TEL: (516) 293-7472
FAX: (516) 293-7417
Copyright (c), EEG Enterprises, Inc. 2008-2011
All rights reserved.
The contents of this manual may not be transmitted or reproduced in any form without the
written permission of EEG.
The revision date for this manual is July 20, 2011.
© 2008-2011 EEG Enterprises, Inc.
- 1 -
All Rights Reserved

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Summary of Contents for EEG HD480 iCap

  • Page 1 586 Main Street Farmingdale, New York 11735 TEL: (516) 293-7472 FAX: (516) 293-7417 Copyright (c), EEG Enterprises, Inc. 2008-2011 All rights reserved. The contents of this manual may not be transmitted or reproduced in any form without the written permission of EEG.

  • Page 2: Section 1: Introduction

    HD480 iCap™ Software Section 1: Introduction System Overview The EEG HD480 iCap™ Software module enables secure remote real time captioning over IP networks, with built-in streaming audio delivery and access to all the features of the iCap Closed Captioning Suite.

  • Page 3: Video Setup

    For more information, see Section 3: Encoder Software Configuration. For full information on the HD480 hardware specifications, including instructions for dial-up captioning and other features, please consults the HD480 Smart Encoder V Manual. © 2008-2011 EEG Enterprises, Inc. - 3 - All Rights Reserved...

  • Page 4: Network Setup

    For more detailed information about network and firewall requirements for using iCap, please refer to the EEG Application Note iCap Networking and Firewall Requirements. GPO Setup...

  • Page 5: Section 3: Encoder Software Configuration

    IP Address and Subnet Mask you entered on the encoder front panel are valid parameters for your network, since individual settings vary. © 2008-2011 EEG Enterprises, Inc. - 5 - All Rights Reserved...
  • Page 6 If they are not, or if you would like to change the settings, you will first need to create a new encoder username on EEG’s centralized iCap Admin page, and then enter the new settings into the HD480 Configuration page. For information on accessing the centralized iCap Admin page, see Section 4, Using the iCap Administration Site.
  • Page 7 The Version field shows the version of the iCap software your HD480 is currently running. If this version is out-of-date, a message may appear on the page below the Start/Stop buttons indicating that a newer version is available for download. © 2008-2011 EEG Enterprises, Inc. - 7 - All Rights Reserved...
  • Page 8 All other features of the HD480 encoder, including modem captioning and other installed software clients, will work as normal. - 8 - © 2008-2011 EEG Enterprises, Inc. All Rights Reserved...

  • Page 9: Section 4: Using The Icap Administration Site

    For full information on using the site, refer to the iCap Administration Manual available from the EEG support webpage. Creating or Changing an Encoder Account To connect to the iCap service, each encoder must have a unique username that does match the username for any other encoder that will be connected simultaneously.
  • Page 10 Add Secondary Encoder dropdown, and then clicking Add to List. Secondary encoders receive all caption data sent to the access code, but only provide audio data if the - 10 - © 2008-2011 EEG Enterprises, Inc. All Rights Reserved...
  • Page 11 Enter the iCap company name for the provider, which you can get from the provider or EEG support, and click Add to List. Only users with active accounts from these companies will be able to use iCap to send or receive data to your encoders using this access code.

  • Page 12: Setting Up Email Notifications

    6. Click Create new email alert to save your settings. To edit or remove email settings, select the line in the Email Alerts pane that you want to change and click the Edit or Remove button. - 12 - © 2008-2011 EEG Enterprises, Inc. All Rights Reserved...
  • Page 13 The CC Activity column shows if there is a captioner currently active to send caption data to encoders on the access code. © 2008-2011 EEG Enterprises, Inc. - 13 - All Rights Reserved...

  • Page 14: Section 5: Additional Icap Monitoring Tools

    The iCap Captioner software also provides a tool for broadcasters to send a simple test caption to their encoder with no additional - 14 - © 2008-2011 EEG Enterprises, Inc. All Rights Reserved...
  • Page 15 The iCap Captioner PC software is available free with registration at www.eegent.com. A separate manual detailing the features is also available from EEG Support. iCap Broadcast Monitor Software The iCap Broadcast Monitor is a professional broadcast tool that...
  • Page 16 ID” can be shared with as many or as few people as desired, and changed at any point for increased security. To get started with CaptionCast, contact sales@eegent.com support@eegent.com with your questions. - 16 - © 2008-2011 EEG Enterprises, Inc. All Rights Reserved...

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