Bloom App - bloom AMH test Instructions For Use Manual

The temperature the Bloom Lab is
exposed to is below 15°C (59°F).
EN
Bloom Lab shows Bloom Lab internal error, not
fatal error. recoverable.
Bloom Lab does not Bloom Lab has no power supply.
work.
Bloom Lab internal error.
Bloom Lab not responding.

7.2. Bloom App

The following table (Table N°4) highlights possible errors you might face when using the Bloom App. The app will guide you
on how to handle these errors. If you experience any other issues with the Bloom App, not covered in the table below, contact
Bloom Diagnostics' technical support (see section 9.).
Error
Bloom App has lost connection to the Bloom Lab.
Bluetooth is disabled.
Bloom Test strip removed from the Bloom Lab unexpectedly.
The smartphone has a low battery.
The smartphone has lost its internet connection.
The Bloom Lab turned off unexpectedly.
12
Ensure an ambient temperature above 15°C (59°F).
Contact technical support for assistance.
Make sure that the Bloom Lab is plugged in as instructed.
Contact technical support for assistance.
Disconnect and reconnect the Bloom Lab from the power supply and
wait for the boot process to be finished.
Table N°3: Bloom Lab Troubleshooting.
Action to correct the error
Try to bring your smartphone closer to the Bloom Lab.
Make sure Bluetooth is enabled in the control center.
Re-insert the Bloom Test strip.
Charge the smartphone battery to a minimum 30%.
Check the internet connection and try again.
Make sure the Bloom Lab power cord is properly connected
and that the light ring is on.
Table N°4: Bloom App possible errors.