Paper Handling; Paper Loading; Paper Jams - ViewPlus VP Elite User Manual

 Carriage stalled – (High-Low-Very Low) Turn the embosser off and on again. If this does
not clear the error message, contact ViewPlus Support.
 Housing open – (Low) Close the lid of the embosser and continue operation. If error status
warning does not clear, make sure the lid is closed securely against the main housing. An error
message will be displayed if you try to print with the lid open.
 Power fault – (Long Low) Turn the embosser off and contact ViewPlus Support.
If you experience any other error, you will likely hear a sequence of three high beeps. To get more
information about the error, go to the printer properties for your Elite or Premier embosser and
find the specific error message in the printer status box on the Service tab.
VI. Paper Handling
A. Paper Loading
Your ViewPlus Elite or Premier comes with a front-loading tractor feeder that takes media from
four to twelve inches wide. Follow the instructions below to load tractor feed paper:

Open the paper cover by lifting the front edge and rotating it toward the back of the printer.

Lift the tractor flaps on both sides to reveal the tractor teeth.

Place the left side of the paper into the left tractor and close the tractor flap. Do not adjust
the left tractor position. If necessary, adjust the right tractor position to fit into the right
side of the paper:

Release the locking lever on the side of the tractor.

Slide the tractor to a position so it lines up with the holes in the paper.

Insert the paper into the tractor and close the flap.

Adjust the tractor so that the paper is tight.

Engage the locking lever.

Close the paper cover.
B. Paper Jams
To check and clear paper jams please follow the steps below.
Note: Always pull the paper from the center of the visible side or with one hand on each edge of
the paper so the pulling force is distributed. This way it is less likely that the sheet will be torn into
pieces which might be harder to remove.
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