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To protect your gas fireplace burner system
and keep it operating safely for years to come,
maintain, clean and inspect it regularly. Follow
these instructions at the beginning of each
fireplace season and as needed throughout
the year, depending on your usage pattern
and environmental conditions in your home.
Once installed and operating properly, your
burner will require regular maintenance. You
should inspect your burner and control for
the following:
1. Moisture may cause the glass/gems in
your burner pan to settle. To improve the
burn, use a screwdriver or flat-blade knife
to carefully stir the glass, loosening the
material. Clear up any spills.
2. Inspect control and pilot (if equpped) to
be sure they are free of dirt of debris.
• Keep the area around the appliance clean
and clear of debris.
• Vacuum or use compressed air from a can
or compressor to clean out the burner as-
sembly, pilot assembly and pilot air intake
openings (if equipped) and burner orifices.
Blockage can affect the operation of the
pilot assembly.
You may have further questions about installation, operation, or troubleshooting. If so, contact
Factory Buys Direct at 1-855-607-6557.
When calling, please have your model and serial numbers of your heater ready.
200254-01A
CARE AND MAINTENANCE
MAINTENANCE
CLEANING
TECHNICAL SERVICE
www.factorybuysdirect.com
More frequent cleaning and maintenance may
be necessary when burning propane gas than
with natural gas.
• Check and readjust the burner orifice.
• Clean and test the ignitor and pilot (if
equipped).
3. Check the burner ports and burner orifice
to make sure they are free from debris.
Blocked burner ports and orifices may
result in a fire.
4. Flames should be blue at the base and
a combination of blue/yellow at the body
and tips. The flames should be 16" to
18" tall. Inspect the flames periodically. If
they appear different, contact a qualified
service technician or your gas supplier to
correct the problem.
• Occasionally, you may use a soft bristle
brush to clean.
• Once every year a qualified agency or certi-
fied chimney sweep should examine and
clean the venting system of the fireplace.
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