Philips Lumea Instruction Manual page 23

Troubleshooting
Problem
The device/adapter
becomes warm during use
The 'ready to flash light'
doesn't light up when I
place the attachment on
my skin, but the cooling fan
works.
The 'ready to flash light'
lights up green but the
device does not produce a
flash when I press the flash
button.
I cannot increase or
decrease the light intensity
settings/All intensity lights
are blinking alternately
The device produces a
strange smell.
The skin feels more
sensitive than usual during
treatment/ I experience
discomfort when I use the
device.
This chapter summarizes the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked questions
or contact the Consumer Care Center in your country.
Possible cause
This is normal.
The overheat protection has
been activated.
The device needs to be reset. To reset the device, switch it off and
The device needs to be reset. To reset the device, switch it off and
The attachment or the filter
glass is dirty.
You have not removed the
hairs on the area to be
treated properly. These hairs
may get burned and can
cause the smell.
The light intensity setting you
use is too high.
You did not remove the hairs
on the areas to be treated.
The UV filter of the light exit
window is broken.
You treated an area for which
the device is not intended.
Solution
No action required.
When the overheat protection has been
activated, the fan still works. Do not
switch off the device, but let it cool down
for approx. 15 minutes before you
continue to use it.
switch it on again.
switch it on again.
Clean the attachment carefully.
Pretreat your skin before you use Lumea.
Check if you have selected the right light
intensity setting. If necessary, select a
lower setting.
Pretreat your skin before you use Lumea.
If the UV filter is broken, do not use the
device anymore. Contact the Consumer
Care Center in your country, your Philips
dealer or a Philips service center.
Never use the device on the following
areas:the face, inner labia, anus, nipples,
areolas, lips, inside the nostrils and ears,
around the eyes and near the eyebrows.
Men must not use it on the face, neck or
on the scrotum.
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English