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1100KL
FAQs
When scale shows an under or over error message what does that mean?
Symptom
The display shows "UNDeR"
The display shows dashes and
the "OVERLOAD" icon is dis-
played
What EMR can the scales be connected to?
For reliable transmission of weight data, this scale is designed to connect to a computer, monitor,
or other electronic data device via Health o meter
connectivity solution the scale can interface with the following: Allscripts TouchWorks
Professional™ systems, Midmark
Welch Allyn Connex
Allyn Connex
Integrated Wall Systems
®
If the scale does not have internal Pelstar Wireless Technology, is add-on wireless technology
available?
Wireless technology can be added by purchasing item # PELSTARONE. This kit is an external
wireless solution that connects to the 1100KL. There is no need to purchase a new scale. To
purchase the PELSTARONE kit contact your medical supply distributor.
Is a hardwire connection to a Welch Allyn Connex or Vital Signs LXi available?
Wired solutions are available to connect the scale to Welch Allyn Connex systems. The item
numbers to order are: C-HOMWA-1 (for Connex devices) or L-HOMWA-1 (for LXi monitors).
Can we connect directly to a PC?
Direct connection to a PC is available both wired and wirelessly. A wired connection is available
utilizing the scale's USB port and a USB 2.0 cable. A wireless connection is available wirelessly with
the scale when purchased as a "BT" model or available as an after-market add-on using item #
PELSTARONE
Note: Transfer to an EMR application on a PC requires the user to have an account with Allscripts
or Midmark.
Can we extend our warranty on the scale?
An extended warranty for the 1100KL is available through Health o meter Professional's
ScaleSurance extended warranty program. To purchase an extended warranty, contact your medical
supply distributor and order item # SS-1100KL.
Health o meter
Professional Scales
®
9500 West 55th Street USA
McCook, IL 60525-7110
Phone: 1-800-815-6615
Fax: 1-800-654-7330
Possible Cause
A negative weight is present
The weight on the scale
exceeds the capacity
IQmanager
®
Spot Monitors, Welch Allyn Connex
®
www.homscales.com
Press the TARE button to zero
the scale.
Remove the excess weight and
use the scale according to its
limits
Professional Connectivity Solutions. Via the
®
Software, MedicalMine's ChARM Health,
®
Vital Signs Monitors and Welch
®
Corrective Action
and
®
1100KL_FAQs_20201102
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