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A. Is EC/OM communication light green, showing communication between V.Sense controller and PC?
Troubleshooting USB/Serial Connections
1) Ensure the OM Com cable is securely connected to the OM Com port, then that the serial Output is
connected to the USB to Serial Converter, and lastly that the USB cable is connected to the PC.
2) Force the USB port to reset, by shutting down the software and the
V.Sense controller, unplug the USB cable, and restart the PC. Only plug
the USB cable back in after the PC is fully reset. Once restarted, turn on
the V.Sense, plug in the USB, and open SoilViewer. Be sure to follow
this order of operations, and use the Windows restart option
3) Check the device manager for a known USB COM port listed under the ports section. Unplug and
replug the USB cable, and the COM port should disappear and reappear. The Device Manager can be
accessed by right clicking on the windows icon
present under the ports section, then the driver is missing, see Installing USB/Serial Converter
#.
Figure 15
, and selecting Device Manager. If no COM port is
Figures 16
Figures 11-13
Figure 14
procedure
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