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TROUBLESHOOTING GUIDE
Problem
The airfryer does
not work.
Food not completely
cooked/fried.
Food cooked is uneven.
Fried snacks are not
crispy.
White smoke is emitted
out of the appliance
during use.
Home-made french fries
are coming out unevenly
cooked.
Your home-made french
fries are not crispy after
air frying.
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Possible cause
The appliance is not
plugged in.
You have failed to set the timer.
There is too much food in the
Frying Rack (C).
The cooking temperature is set too
low.
The cooking time is too short.
Certain foods need to be
stirred/mixed mid-way through
the cooking process.
You used a type of snacks meant to
be prepared in a traditional deep
fryer.
You are preparing food with a high
oil content.
The pan has built-up
oil residue from
previous uses.
Your potatoes are not fresh or are
frozen.
Potato strips were not thoroughly
rinsed prior to frying.
Crispy results are directly linked to
the amount of oil and water
content of the fresh potato strips.
Solution
Plug the power cord into an electrical
outlet.
Turn the timer knob to set the right
time needed for cooking.
Use smaller batches of food in the
Frying Rack (C). Small batches of food
will cook more evenly.
Increase the temperature setting.
Check "Cooking Time Chart" found in
this manual.
Increase the time setting. Check
"Cooking Time Chart" found in this
manual.
Foods that overlap inside the Frying
Rack (C) need to be stirred mid-way
through cooking.
Use oven snacks or lightly brush some
oil onto the snacks for a crispier result.
When cooking with oily foods, oil will
drain into the pan. When the air fryer
heats up, the pan heats up the oil and
produces white smoke. This does not
adversely affect the air fryer or your
cooking process.
White smoke is caused by oil leftover
in the pan. Make sure to thoroughly
clean the pan after every use.
Make sure to use fresh and firm
potatoes. Not frozen potatoes for
home-made french fries.
Thoroughly rinse sliced potato to
remove all starch prior to frying.
Potato strips need to be thoroughly
dried before adding oil.
Slice potato strips thinner if you want
them crispier.
Use a bit more oil on the potato strips
prior to frying if you want crispier
results.
11
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