To Submit A Warranty Claim; Technical Support Contact - Omni CleanAir OCA 500 Professional Series Operation And Maintenance Manual

To Submit a Warranty Claim

Contact our Technical Support department by telephone at 425-512-0379 or email
support@omnicleanair.com. Hours are Monday through Friday 7:30 am to 4:00 pm,
Pacific Time.
For ease of service, please have the product model name and serial number available,
along with the purchase date and invoice number, if applicable.
Our service technicians will work with you to diagnose your technical issue and
recommend a suitable course of action to solve your problems swiftly and to your
satisfaction.
If it is determined that your product is defective and under warranty, Omni CleanAir will
repair or replace, at our discretion, any faulty parts or equipment.
A Return Merchandise Authorization (RMA) will be issued for the defective product.
Upon receipt of the RMA, securely package the item being returned, in its original
packing material if possible, and write the RMA number on the outside of the box.
Include a copy of the RMA with the return.
Contact Omni CleanAir for pickup of the defective product. Failure to return defective
products in a timely manner may result in additional shipping charges.
Technical Support Contact Information
Telephone
(425) 512-0379
Email
support@omnicleanair.com
Rev E 06/29/21
omnicleanair.com 425-512-0379 info@omnicleanair.com
4640 Campus Place, Ste 100, Mukilteo, WA 98275
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