User Guide
Emergency calls
About emergency calls
About Emergency Callback Mode
If your BlackBerry® device is connected to a CDMA network, when you end an emergency call, your device enters Emergency Callback
Mode. This mode enables the operator to call you back or determine your approximate location. Depending on your service provider,
Emergency Callback Mode is active for five minutes or is canceled when you make a non-emergency call.
In Emergency Callback Mode, you cannot send and receive messages or browse web pages.
Your device exits Emergency Callback Mode at any time if you make a non-emergency call.
Make an emergency call
Perform one of the following actions:
• If your screen or BlackBerry® device is unlocked, in the phone application, type the emergency number. Press the Send key.
• If your device is locked, press the Lock key on the top of your device. Type the emergency number. Press the Send key.
Volume
Adjust the volume
•
To increase the volume, press the Volume Up key.
•
To decrease the volume, press the Volume Down key.
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1.
In the phone application, press the Menu key.
2. Click Options.
3. Click General Options.
4. Change the Default Call Volume field.
5. Press the Menu key.
6. Click Save.
Improve sound quality during a call
You cannot change sound quality when you are using a Bluetooth® enabled headset.
1.
During a call, press the Menu key.
2. Click Enhance Call Audio.
Emergency calls
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