Basic Troubleshooting; Warranty - Cisco Meraki MX95 Series Hardware Installation Manual

• Choose Connection Type > PPPoE.
• Select your Authentication option.
• If you select Use authentication, enter appropriate values for Username and Password.
Web Proxy Settings
These settings take effect if the MX device has to fall back to using HTTP to contact the Cloud Controller. By default, web proxy is disabled. To enable web
proxy, do the following:
• Choose Web proxy > Yes.
• Enter values as appropriate for Hostname or IP and Port.
• If you require authentication, choose Authentication > Use authentication, and enter appropriate values for
Username and Password.
To apply all configuration settings to the appliance, be sure to click Save Settings at the bottom of the page.
Configuring Physical Link Settings
To configure physical link settings on the Ethernet ports, click Local status > Ethernet configuration. You can enable half duplex, full duplex, and
autonegotiation, as well as set 10- or 100-Mbps data rates.

Basic Troubleshooting

The following steps can be used for troubleshooting basic connectivity issues with your MX.
• Reset the MX
• Factory reset the MX by holding the factory reset button for 5 seconds
• Try switching cables, or testing your cable on another device
Reference https://documentation.meraki.com/MX
If you are still experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard and using the Help option near the top of the page,
then opening and email case or calling using the contact information on that page.

Warranty

MX Warranty coverage periods are as follows:
MX (e.g. MX95, MX105)
MX Accessories
Note: The above table is a general guideline for warranty terms and is not final. Warranty terms are subject to printed warranty information on the relevant online
Meraki data sheets.
for additional information and troubleshooting tips.
Lifetime Full lifetime hardware warranty with next-day advanced replacement included.
The following are considered accessories:
1 Year
SFP Modules, all mounting kits and stands, interface modules, additional power cords
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