Troubleshooting; Help With Activating Your Dph153 3G Small Cell - Cisco DPH153 User Manual

Troubleshooting

If your issue cannot be resolved via the troubleshooting steps provided in this section,
please contact your service provider.

Help With Activating Your DPH153 3G Small Cell

STEP 1: Have you completed activation?
NO: Follow your service provider-specifi c instructions.
YES: Go to STEP 2.
STEP 2: Is your power light fl ashing red?
NO: Go to STEP 3.
YES: Contact your service provider for instructions on how to replace the device.
STEP 3: Is your 3G light solid green?
NO: Follow the steps below in order, until the 3G light is solid green:
• Restart your DPH153 3G Small Cell. Unplug the power adapter from the wall
outlet, wait 10 seconds, then plug it back in. Wait 30 minutes for the 3G light to
turn solid green. In rare instances it may take up to 24 hours.
• Ensure that your network settings are based on recommendations from your
service provider.
YES: Your DPH153 3G Small Cell is active and connected successfully.
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