Troubleshooting - Crock-Pot EXPRESS Easy Release 10 Qt Owner's Manual

TROUBLESHOOTING

Subject Question
Power My Cooker will not Make sure outlet is functioning properly.
turn on.
Check that the Cooker is plugged in.
Call Customer Service at
1-800-323-9519.
Doneness of My food was Make sure you selected the proper cooking
food undercooked. setting.
Make sure the Lid is properly placed and
locked, and that the Steam Release Dial is in
"Seal"
Check the recipe to see that the proper
pressure, temperature, and time selection
were made.
Be sure the power was not interrupted.
Make sure the Cooking Pot has enough liquid
to create desired steam and build pressure.
Minimum of 8oz of liquid should be used
when pressure cooking. Never fill over the
"MAX" line.
My food was Check that the proper pressure, temperature,
overcooked.
and time were selected.
Programming Can I set a time for Because sautéing and searing are functions
the Brown/Sear or that generally require your full attention this
Sauté programs?
may not be necessary. However, if desired a
time can be selected.
Solution
position.
-40-
TROUBLESHOOTING (CONT.)
Subject Question
Can I change Yes, to change the cooking function, press
the cooking START/STOP and select a new cooking
function, time function. Change the time and temperature
or temperature as required for the food. Press START/STOP
once the food is again. The time and temperature can be
cooking? changed at any time.
Cooking Can the Cooking The Cooking Pot and Lid are not oven safe.
Pot and Lid be Neither can be used on the stove or in the
used on top of oven.
the stove or in the
oven?
I stopped the If a cooking cycle is stopped and a new one is
cooking process started, the Cooker may display "HEAt" until
and changed the new pressure is achieved. Pressurization
pressure settings, or preheat progress can be visually tracked
and now the on the Status Bar located under the Display
Cooker is Screen.
preheating again.
Steam Steam is leaking • It is normal for a small amount of steam to
out of the come out of the Bobber Valve before the
Cooker. Cooker is pressurized.
• If steam is coming out from the perimeter
of the Lid, the Lid has not been closed and
locked completely.
Lid I am having There is a safety feature to keep the Lid from
trouble removing being removed while the Cooker is under
the Lid. pressure. Please make sure to de-pressurize
the unit by rotating the Steam Release
Dial into the "Release"
to Releasing Pressure section for further
instructions (pages 20-21).
Solution
position. Refer
-41-