Troubleshooting - LeapFrog Count-Along Basket & Scanner Instruction Manual

TROUBLESHOOTING

If for some reason the program or activity stops working, please
follow these steps:
1. Turn the unit Off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace
the batteries.
4. Turn the unit back On. The unit should now be ready to
use again.
5. If the unit still does not work, install a new set of batteries.
Environmental Phenomena
The unit may malfunction if subjected to radio-frequency
interference. It should revert to normal operation when the
interference stops. If not, it may become necessary to turn the
power Off and back On, or remove and reinstall the batteries.
In the unlikely event of an electrostatic discharge, the unit may
malfunction and lose memory, requiring the user to reset the
device by removing and reinstalling the batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at 01702 200244 in the U.K. or email support@
leapfrog.co.uk. Creating and developing LeapFrog
is accompanied by a responsibility that we take very
seriously. We make every effort to ensure the accuracy of the
information, which forms the value of our products. However,
errors sometimes can occur. It is important for you to know
that we stand behind our products and encourage you to
contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.
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