System Performance - Tesla SOLAR ROOF Owner's Manual

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System Performance

The performance of Solar Roof tiles is measured by how much energy is generated over time. Energy
production can vary from month to month based on seasonal weather conditions. Other factors that can hinder
production include:
• Unexpected shading due to new tree growth
• Debris or dirt on the tiles
• Snow coverage
• Long periods of inclement weather
You can find expected performance information on your Solar Roof system layout document. You can also use
the Tesla mobile app to follow your energy production in real time.
For homes with Powerwall, a Backup Gateway is installed for system monitoring and accessing Powerwall
energy in case of a power outage. For homes without Powerwall, a Solar Gateway is installed for system
monitoring. In both instances, you need an always-on Internet connection, a router with an open Ethernet port,
an AC power outlet, and the Gateway.
Tesla Mobile App
Use the Tesla mobile app to monitor your Solar Roof as well as products like Powerwall or your Tesla vehicle.
The app gives you visibility into your Solar Roof power generation and home energy use. The app also sends
alerts from Tesla Customer Care if Tesla detects issues with your Solar Roof system. Most issues can be
resolved remotely by Tesla Customer Care. If not, Tesla sends a technician directly to your home.
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