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SOLAR ROOF
OWNER'S MANUAL

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Summary of Contents for Tesla SOLAR ROOF

  • Page 1 SOLAR ROOF OWNER’S MANUAL...
  • Page 2: Important Safety Instructions

    Solar Roof is slippery and presents a fall hazard. DANGER: Never walk or stand on Solar Roof for any reason. Doing so can lead to falls, serious personal injury and death. Only allow trained Tesla professionals to access your Solar Roof using appropriate safety equipment and personal fall protection.
  • Page 3 Your beautiful and durable Solar Roof will produce clean, renewable energy for years to come. This manual walks you through each step of activating, monitoring, and maintaining Tesla Solar Roof. If you have any questions about this manual or other functions of your Solar Roof tiles, please contact Tesla Customer Care.
  • Page 4: System Activation

    SOLAR ROOF ACTIVATION Tesla Customer Care notifies you when your utility company approves your Solar Roof. If your system is approved and not yet turned on, you can activate Tesla Solar Roof with guidance from Tesla Customer Care. Glossary Breakers Switches inside electrical panels that protect your home from harmful power surges.
  • Page 5: System Performance

    Tesla Mobile App Use the Tesla mobile app to monitor your Solar Roof as well as products like Powerwall or your Tesla vehicle. The app gives you visibility into your Solar Roof power generation and home energy use. The app also sends alerts from Tesla Customer Care if Tesla detects issues with your Solar Roof system.
  • Page 6 Connecting to Your Solar Gateway For homes without Powerwall, connect the Solar Gateway to monitor energy production from your Solar Roof. Download the Tesla mobile app on your smartphone. Log into the Tesla mobile app. Connect the Solar Gateway to your router.
  • Page 7 INVERTER Connecting to Your Backup Gateway If your home has a Powerwall installed, the Backup Gateway is already installed and set up. Use the Tesla mobile app to follow your energy production in real time. You can also find more information in the Powerwall Owner’s Manual at:...
  • Page 8 DO NOT use detergents, abrasives, solvents, or other types of cleaning products. If you decide to clean your CAUTION: Solar Roof, you can hose down your roof with water at standard garden hose pressures. Direct the spray or flow of water in the same direction that water typically flows on your roof (down) and avoid directly spraying the front edge of tiles, or between tiles.
  • Page 9: Warranty And Service

    Tesla Customer Care will troubleshoot the issue and arrange for service. If the issue is covered by warranty, your Solar Roof will be repaired at no cost to you. If the issue is not covered by your warranty, Tesla Customer Care will assist you in resolving the issue...
  • Page 10 After your Solar Roof is commissioned and the inverter is active, Powerwall automatically begins operation. You do not need to do anything to begin operation. If you do not see Powerwall in the Tesla mobile app, check that the home Internet connection is working and that the Powerwall switch is turned on.
  • Page 11: Frequently Asked Questions

    Even with solar, you will most likely have a residual utility bill and those rates may fluctuate. The bill depends on the size of your Solar Roof system relative to your energy demand, as well as your peak hour energy use. You can minimize utility rate changes by using less energy during peak hours.
  • Page 12 Will I still have solar power if there is a utility power outage? If you don’t have a battery like Powerwall, your Solar Roof will not work during a utility outage due to grid safety requirements. However, if you have both Tesla Solar Roof and Powerwall during an outage, your home’s power supply operates as an independent system from the utility grid, running on solar energy during the day and storing excess energy for later use.
  • Page 13 CONTACT TESLA ANYTIME Contact Tesla Customer Care at 888.765.2489 for assistance with your Solar Roof. You can use the Tesla mobile app or visit www.tesla.com/teslaaccount to find additional resources and follow your energy production in real time. 1551589-00-A...

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