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FAQ

This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message
SIM card error
No network
connection/
Dropped
network
Codes do not
match
Appendix
Possible causes
There is no SIM card in
the phone or it is inserted
incorrectly.
Signal is weak or you
are outside the carrier
network.
Operator applied new
services.
To change a security
code, you will need to
confirm the new code
by re-entering it.
The two codes you have
entered do not match.
Possible corrective measures
Make sure that the SIM card is
correctly inserted.
Move toward a window or
into an open area. Check the
network operator coverage
map.
Check whether the SIM card
is more than 6~12 months
old. If so, change your SIM card
at your network provider's
nearest branch. Contact your
service provider.
If you forget the code, contact
your service provider.
38

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