Troubleshooting - OSKA 6 Series User Instructions

TROUBLESHOOTING GUIDE:
Problem Possible Cause
System will not The system is not plugged in.
power up.
There is no power at outlet.
Note:
Power chord is damaged.
Always plug power
supply into properly
Blown fuse
earthed receptacle.
Patient not turning/ System is not turned ON
alternating properly.
Patient not centred on mattress
Patient has severe contractures
Head of bed is elevated, or
knees are gatched
Defective control unit
Patient exceeds weight limit
Mattress not Control unit is not turned on
inflating or patient
Airlines not connected
reports a sinking
feeling,
Airlines or quick disconnect
connectors are damaged
Head of bed elevated
Defective control unit (mattress
fills without patient, sinks with
patient weight)
26 oska.uk.com | 0845 381 0600
Solution
Plug power cord into wall
Restore power
Call for service
Call for service
Plug power cord into wall
Reposition patient
Turning can be difficult to observe
in patients with severe contractures.
Observe someone without
contractures lying on the bed for
20 minutes (2 cycles) to confirm
turning is functioning properly
The degree of patient turn achieved
is reduced with elevation of the
head of bed or gatching of the
knees. Adjust each as necessary
to meet patient needs while
maximizing turn angle
Call for service
Call OSKA for alternative products
Turn control unit on
Ensure secure connection of airlines
at control unit and mattress
Call for replacement
Lower head of bed and allow
air to equalise. Return head of
bed to elevated position that is
comfortable for patient.
Call for service
TROUBLESHOOTING GUIDE:
Problem Possible Cause
Low pressure Air lines not connected.
indicator illuminated.
Air lines or quick disconnect
connectors are damaged.
Defective Control Unit.
Leaking inflation system.
Interference Electromagnetic interference
produced to caused by the unintentional
electronic emission of electromagnetic
equipment/devices waves of energy. These waves
in surrounding area. are transmitted through the air
at various frequencies which
may produce interference such
as abnormal functioning to
nearby electronic equipment.
TECHNICAL SERVICE: 0845 381 0600
Solution
Disconnect and reconnect air lines
to verify they have all locked into
place.
Call for replacement.
Call for service.
Call for replacement. To replace,
turn mattress upside down and
unzip cover. Remove inflation
system, install new system, zip
cover and restore mattress to
upright position.
Determine if emissions are causing
the interference by turning the
equipment off and on. If the
interference in the affected device
subsides when control unit is off,
proceed with the following steps.
a) Reorient or relocate the affected
device.
b) Increase the distance between
the equipment.
c) Connect the equipment into an
outlet on a circuit different than
that of the affected device.
d) Consult the field service
technician or manufacturer of the
affected device.
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