Axis Customer Services
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Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are
connected to the Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support staff by logging in to your private support area
• visit the Axis Support Web at www.axis.com/techsup/
Safety Notice - Battery Replacement
The AXIS 231D+/232D+ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). This
battery will, under normal conditions, last for a minimum of 5 years. Low battery power affects the operation of the RTC,
causing it to reset at every power-up. A log message will appear when battery replacement is required.
The battery should not be replaced unless required!
If the battery does need replacing, please observe the following points:
Caution!
• Danger of Explosion if battery is incorrectly replaced
• Replace only with the same or equivalent battery, as recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's instructions.
Need help?
Do you have a question about the 231D+ and is the answer not in the manual?