Troubleshooting - Sony ERS-210 AIBO Explorer Software Manual

Troubleshooting

If you experience any of the following difficulties, use this troubleshooting guide
to correct the problem before contacting AIBO Customer Link. Should the
problem persist, contact the AIBO Customer Link. (See page 3 for details on the
AIBO Customer Support.)
Symptom
AIBO does not respond
to you even though you
talk to it.
AIBO does not output
any musical tone or
voice.
40
Remedy
• Your instruction is not correct.
t AIBO Messenger understands only limited words. Read
this User's Guide to issue a correct instruction to AIBO.
• AIBO cannot hear you.
t Talk to AIBO in a clear voice in a quiet area.
• AIBO is not connected to your PC.
t Check the AIBO Messenger icon displayed in the task
tray.
When this icon indicates "Idle" status
to the supplied Setup Guide to connect AIBO to your PC
correctly.
• AIBO's musical tone may be muted.
t Adjust the volume level of the musical tone (Refer to the
"AIBO" ERS-210 operating instructions.)
(white), refer