Avocent AMX5000 Brochure

"Security played an important
role in our selection of the
Avocent remote access solution.
Through the DSView interface,
the user will only be able to view
the list of servers that he or she
has preset permission to access."
Ravi Pantusen
Vice President of IT Operations
Hutchison CAT Wireless
Multimedia Ltd.
Case Study
Avocent systems assist Hutch to enable
customers to 'see the world in your hand'
Growth creates opportunity for IT improvements
Hutchison (Hutch) CAT Wireless MultiMedia Ltd. was the first mobile service provider in
Thailand to launch CDMA 2000 1X mobile services, an end-to-end, high-speed wireless
multimedia service. With CDMA 2000 1X, Hutch provides customers with anytime,
anywhere access to information and entertainment.
Behind the same Hutch brand is a seamlessly connected system maintained by the Hutch
IT infrastructural team. With the use of Avocent KVM switching systems, the team is
empowered with anytime, anywhere access to all their servers.
Following the CDMA 2000 1X mobile services launch, Hutch staff strength went from less
than 50 people to 900 and is expected to grow another 30 percent within a year. With the
increase in personnel and the challenge of supporting Hutch brand on-demand high-speed
multimedia services, Hutch needed an equal growth in IT systems. Two new data centres
were built to support the CDMA 2000 1X offerings and overall business expansion.
"Before the launch of Hutch, I had five staff in system administration, managing approxi-
mately 20 servers with a low-end switch," said Ravi Pantusen, vice president of IT
operations for Hutch. "Providing CDMA 2000 1X services demands a lot from IT systems;
the forecast was for 500 servers for a start and all to be managed by six administrators."
The new data centres have an array of servers and platforms including Windows 2000,
HP-UX workgroups, HP SuperDomes, SUN Solaris workgroup and SUN SF15K.
"Faced with managing hundreds of servers located at two different buildings in Bangkok
(IFCT Tower and CAT Building), and having a limited number of IT staff to maintain
them, we needed a powerful solution that allows centralized control and unlimited access
to both our local and remote servers," he explained.
The Avocent AMX matrix switching system (shown here) works in tandem with the Avocent
DS1800 KVM over IP switch to provide Hutch with the advantages of integrated digital and
analogue technology.
The Power of Being There
®