VOLTA VSM User Manual page 42

ACCEPTANCE CONDITIONS OF THE WARRANTY AND ITS DURATION
1. Warranty duration is two year and since the submission of the Warranty Document is absolutely necessary when con-
ducting processes under the scope of the warranty, this Warranty Certificate must be kept safe during the duration of the
warranty.
2. The product, including all of its parts, is under the scope of the warranty.
3. In case it is understood that the product is lots, the person can use his rights stated in the Article 11 of the Legislation
Concerning Protection of Rights of Consumers numbered 6502 which as follows:
a)Terminating the contract by stating the readiness of returning the product,
b)Keeping the product and demanding discount depending on the rate of the fault,
c)When there are no extra costs, demanding the complete repair of the product free of charge, all costs belonging to the
seller,
ç) If applicable, requesting that the product should be changed with an equal which has no fault
4. Since the invoice will be considered as basis for a conflict, the invoice must be submitted together with the Warranty
Certificate.
5. The warranty shall be considered invalid when it is understood that there are damages on the invoice and warranty
certificate, original serial number placed on the vehicle being removed or damaged.
6. The warranty shall be considered invalid when it is understood that the device has been assembled, maintained or
repaired by an entity other than the authorised services of our company.
7. The maintenance of the vehicles shall be conducted by the authorised services during the periods stated in the user
manual. Vehicles not maintained properly shall be considered out of the scope of the warranty.
8. Warranty offered by our company, does not include the failures resulting from the vehicle being used for its stated
purposes or abnormal conditions and the failures stated below are also out of the scope of the warranty:
- Failures resulting from the installing the components which have not been produced or sold by Volta Motor,
- The vehicle having been inside a water pool deeper than the level of the rear wheel of the vehicle or components of the
vehicle having been in contact with water as a result of the high-pressure water washing of the vehicle,
- Parts such as shaft, differentials, gear box, motor, rims being broken, eroded or destroyed as a result of the vehicle being
used with weights above its load limits,
- Failures resulting from modifications made without written consent of Volta Motor,
- Parts such as battery, balata, tyres, belts being old, eroded, losing performance as a result of usage,
- Vehicle being charged with a charging device other than its original device or charging device being broken because of
electrical lines, voltage changes and thus damaging the battery,
- Batteries being swollen(expanding) or broken as a result of the vehicle being charged more than the duration designated
by the company,
- Charging device or other electronical components getting in contact with water,
- Shock absorbers or chassis connection components being broken, bent as a result of them being loaded more than their
carrying capacities stated in the user manual or receiving hard blows,
- Damages and faults resulting from natural disasters such as fire, flooding, lightning,
- Battery are products which have lifespans. Batteries being kept and not being used for more than 90 days (by a branch
or last consumer),
- Upon the delivery made to the customer, damages resulting from loading, unloading and transportation of the vehicle.
9. No other than the customer whose identity stated on the Invoice and Warranty Certificate of the vehicle can demand
rights or compensations.
10. The consumer, for the disagreements resulting from the usage of his rights of warranty, can apply to the Consumer
Arbitration Board of his residence area or of the area where the consumer processes have been conducted or to the
Consumer Courts,
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