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Wireless Shiatsu Neck & Shoulder Massager Model: EM-SN8S User Manual Questions or Concerns? support@etekcity.com • (855) 686-3835...
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Neck & Shoulder Massager by Etekcity. If you have any questions or concerns, please reach out to our helpful Customer Support Team at support@etekcity.com. We hope you enjoy your new massager! BECOME AN ETEKCITIZEN Exclusive deals, giveaways, and product registration.
Table of Contents Package Contents Package Contents 1 x Wireless Shiatsu Neck & Shoulder Massager Specifications 1 x Cloth Wrap Important Safety Information 1 x AC Wall Adapter Diagram 1 x DC Car Adapter 1 x User Manual Using the Massager Cloth Wrap Common Areas of Use Tips for a Better Massage...
Specifications Input: 100–240V~ 50/60Hz Output: 12V⎓ 2.5A AC/DC Adapters Note: The car adapter is only compatible with 12V DC ports. Rated Power Default Operation Time 15 min Power 18650 Li-ion battery 2200mAh Battery Life 2–3 hr ≤ 5 hr Charge Time Cover Material Polyurethane Storage Conditions...
IMPORTANT SAFETY INFORMATION To reduce the risk of burns, fire, electric shock, or other injury, follow all instructions and safety guidelines. Read all instructions before using. DANGER: • Always unplug this massager from the electrical outlet immediately after using and before cleaning. •...
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• Only use this massager as directed in this manual. Do not use attachments not recommended by Etekcity. • Do not use the massager if has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or partly/fully immersed in water.
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• Do not use the massager while driving or operating heavy machinery. • Do not use the massager while wearing loose clothing or jewelry. • Keep long hair away from massager when in use. • Do not try to repair the massager. Contact Customer Support (see page 19) if the massager is malfunctioning.
Diagram Massager Power Button Heat Button Massage Nodes LED Battery Indicator AC Wall Adapter Arm Straps Rotation Direction Button DC Car Adapter Adapter Port Speed Button Cloth Wrap Control Panel...
Using the Massager Note: Before using, make sure the massager is charged (see page 14). Position the massager on the target area. If desired, put your arms through the arm straps to gently apply pressure. (See Common Areas of Use, page 11). Press to turn the massager on/off.
Cloth Wrap Put the cloth wrap on the massager for more comfortable use. Place the wrap around the massager body, and close the fastener strap to secure it to the massager. [Figures 1.1–1.2] Figure 1.1 Figure 1.2...
Common Areas of Use Note: Do not use this massager on the head, elbows, knees, chest, or other body parts that the massager does not fit. The massager can be used on the neck, upper back and shoulders, lower back, arms, hips, thighs, feet and calves, and areas of your choice where the massager fits.
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Common Areas of Use (cont.) Thighs Hips Figure 2.6 Feet and Calves Figure 2.5 Figure 2.7...
Tips for a Better Massage • For a deeper massage, gently pull on the arm straps while using the massager. [Figure 3.1] • Keep hair away from the massage nodes. If necessary, tie up hair before using. • Avoid placing too much tension on the massager (such as pulling too hard, or using your full body weight).
Charging Your Massager Connect the massager’s adapter port to an adapter. [Figure 4.1] Plug in the adapter. The LED Battery Indicator light will blink to indicate that the massager is charging. When the massager is fully charged, the LED Battery Indicator light will turn solid. Note: The adapter will snap into place.
Battery Indicator Lights Maintenance & Storage • Unplug the massager and allow it to cool Light Status before cleaning. • Wipe the massager with a damp or dry cloth. All 4 Lights: Battery fully charged. Do not use water, wet cloths, or cleaning detergents, and do not place inside washing machines or dryers.
Troubleshooting Problem Possible Solution Make sure the massager is fully charged (see Charging Your Massager, page 14). The massager won’t turn on. Unplug the power adapter from the massager and plug it back in. Make sure the adapter is correctly connected to the massager The massager (see Charging Your Massager, page 14).
Warranty Information TERMS & POLICY Etekcity Corporation warrants all products to be of the highest quality in material, craftsmanship, and Product Wireless Shiatsu Neck service, effective from the date of purchase to the & Shoulder Massager end of the warranty period.
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• Unsupervised use by children under 18 years applicable. of age. Defective Products & Returns Etekcity Corporation and its subsidiaries assume no If you discover your product is defective within the liability for damage caused by the use of the product specified warranty period, please contact Customer other than for its intended use or as instructed Support via support@etekcity.com with a copy of...
If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Customer Support Support Hours Etekcity Corporation Mon–Fri, 9:00 am–5:00 pm PST/PDT 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 *Please have your invoice and order ID ready before contacting Customer Support.
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