Chemical Gassing; Service; Reporting Safety Defects - Airstream (nest) 2019 Owner's Manual

• Chemical Gassing

Chemical gassing is not a "Defect" in your recreational vehicle
and is not covered by the Limited Warranty. Please follow the
recommendations in this manual to address this concern.

Service

Before leaving the factory, every vital part of the trailer is
tested for performance. Each test is signed and certified by an
inspector. After the trailer arrives on your dealer's lot, all vital parts
and systems are again tested. When you take delivery of your
new trailer, you will receive a complete check out.
At that time, a specified list of performance checks on your trailer
equipment will be conducted, and any deficiencies you have
experienced since taking delivery will be corrected.
Please contact your dealer if your trailer needs service. Major
service under your Airstream Limited Warranty is available
through our nationwide network of Airstream Dealer Service
Centers. An up-to-date list of Dealer Service Centers will be
sent to you with an Owner's Survey shortly after your trailer is
delivered. Our web site, www.airstream.com also has a dealer
locater on it. This list is current as of the date of this publication.
Occasionally, dealerships change or new dealers are added who
may not appear on this list. For this reason, it is suggested that
you contact your local dealer from time to time for an updated
list. Additional copies are available if you need them. All centers
operate on an appointment basis for the utmost efficiency.
When you require service for your trailer from the Airstream
Factory Service Center or a Certified Dealer Service Center,
please contact the service manager for an appointment and
inform him/her if you are unable to keep the appointment date or
wish to change it.
Service may be arranged at the Factory Service Center by
contacting the Service Coordinator at:
Airstream Factory Service Center
428 W. Pike Street
P.O. Box 629
Jackson Center, Ohio 45334-0629
937-596-6111 or 877-596-6111

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Airstream.
If NHTSA receives similar complaints, it may open an
investigation and if it finds that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However,
NHTSA cannot become involved in individual problems between
you, your dealer, or Airstream, Inc.
To contact NHTSA, call the Vehicle Safety Hot-line toll-free at
either 1-888-327-4236 or 1-800-424-9153; go to www.safercar.
gov; or write to:
Administrator
NHTSA
1200 New Jersey Avenue, S.E.
Washington, DC 20590
You can also obtain other information about motor vehicle safety
from www.safercar.gov.
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