Table of Contents
Advertisement
If you discover any damage when you take delivery of your travel
trailer, you MUST notify your dealer OR Airstream within 10 days
of the date of purchase to have damage repaired at no cost to
you. Minor adjustments, such as adjustments to the interior or
exterior doors, drawers, latches will be performed at no cost to
you by your selling dealer during the first 90 days of warranty
coverage; thereafter, such adjustments are your exclusive
responsibility as normal maintenance.
What Is Not Covered
1.
Any parts and components warranted by persons or
entities other than Airstream. Please refer to the warranties
of component manufacturers for terms and conditions of
coverage.
2.
Any accessory and/or equipment that is working as
intended, but with which you are unhappy because of the
design.
3.
Any part or component of the travel trailer that was not
manufactured or installed by Airstream.
4.
Normal deterioration due to wear or exposure, including but
not limited to upholstery, flooring rust, corrosion, oxidation,
and cosmetic blemishes.
5.
Normal maintenance and service items, including but not
limited to light bulbs, fuses, lubricants, sealants and seals,
door adjustments, and awning tension.
6.
After-market equipment or accessories installed on the travel
trailer after completion of manufacture by Airstream, or any
defects or damage caused by such items.
7.
Travel trailers not purchased through an authorized dealer of
Airstream and travel trailers purchased directly or indirectly
through auction, salvage, repossession, or other non-
customary sale means.
8.
Travel trailers used for any rental, business and commercial
purpose. If the travel trailer owner or user files a tax form
claiming a business or commercial tax benefit related to the
travel trailer, or if the travel trailer is purchased, registered
or titled in the name of any business association it shall be
irrefutable that the travel trailer has been used for rental,
commercial or business purposes.
9.
Defects or damage caused by, in whole or in part, or in any
way related to:
• Accidents, misuse (including off-road use), or
negligence;
• Failure to comply with the instructions set forth in any
owner's manual provided with the travel trailer;
• Alteration or modification of the travel trailer except
such alterations or modifications approved in writing
by Airstream;
• "Acts of God" or other environmental conditions, such
as lightning, hail, salt causing rust, or other chemicals
in the atmosphere;
• De-icing agents or other chemicals applied to the
travel trailer;
• Failure to properly maintain or service the travel
trailer, including but not limited to the maintenance of
lubricants, sealants, and seals;
• Condensation and the results of condensation
including water damage and the growth of mold or
mildew. Mold and mildew are natural growths given
certain environmental conditions and are not covered
by the terms of this Limited Warranty;
• Use of the trailer other than for temporary recreation
purposes, including but not limited to use of the trailer
for residential, commercial, disaster relief, or rental
purposes;
• The addition of weight to the travel trailer that causes
the total weight to exceed applicable weight ratings, or
addition of weight causing improper distribution of the
trailer's weight;
• Failure to seek and obtain repairs in a timely manner;
• Failure to use reasonable efforts to mitigate damage
caused by defects; failure to properly ventilate the
travel trailer; Improper electric power supply or
improper travel trailer hookup to other facilities;
• Acts or omissions of any person or entity other than
Airstream. (Note: It shall be concluded that the travel
trailer has been used for commercial and/or business
purposes if the travel trailer owner or user files a tax
form claiming any business or commercial tax benefit
related to the travel trailer, or if the travel trailer is
purchased, registered or titled in a business name.)
Obtaining Warranty Service
In order to obtain warranty service under this Limited Warranty,
the owner must do all of the following:
1. Owner and dealer representative must complete and return
the Customer Performance Checkout within 10 days from
delivery of the trailer.
2. Notify Airstream or one of its authorized, independent dealers
of any claimed defect within the warranty period or 10 days
thereafter.
3. Provide notification of a defect within 10 days of discovery of
that defect.
4. Promptly return the travel trailer to an authorized Airstream
dealer or Airstream for repairs.
3-3
Advertisement
Chapters
Table of Contents
