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smart Wallbox Home
>> Installation manual for
specialist electrical contractors.

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Summary of Contents for Mercedes-Benz smart Wallbox Home

  • Page 1 Wallbox Home >> Installation manual for specialist electrical contractors.
  • Page 2: Important Addresses

    Important addresses. Contact Mercedes-Benz AG Mercedesstraße 120 70372 Stuttgart, Germany For technical issues, please contact your local smart technical support. This manual, in its entirety or in parts, must not be reproduced, stored electronically or otherwise trans- mitted electronically, electrically, mechanically, optically, chemically, by photocopy or as an audio recor- ding without express written permission.
  • Page 3: Table Of Contents

    5 Introducing the product. 5 Unpacking and components included. 5 Identifying your model variant. 6 Structure of the smart Wallbox Home. 10 Preparations, installation and taking into operation. 10 General requirements of the installation site. 10 Requirements for the power supply cable.
  • Page 5: Important Information

    The smart Wallbox Home model variants can be clearly identified by the product label: These labels state the smart product identification number (exterior underside) as well as the ABL model number (inside of interior electronic components cover), but are identical with regards to technical specifications.
  • Page 6: Safety Notices On The Device

    > The smart Wallbox Home has an internal Type A residual current circuit breaker (RCCB, see also „Glossa- ry & Definitions.“ on page 28). In addition, the Wallbox variant described in this manual also features integrated DC fault current detection to ensure maximum safety during operation.
  • Page 7: General Product Information

    > Only use accessories intended and sold for the device by smart. > Do not install this Wallbox in close vicinity to running water or water jets: The smart Wallbox Home is protected against water entering the device according to IP 55.
  • Page 8: Notes Regarding Installation

    > At all times comply with local safety regulations for the country in which you operate the Wallbox. > For proper operation, the power supply for the smart Wallbox Home must be protected in the domestic power supply with an C-characteristic MCB (rated current depending on power supply and Wallbox set- tings, but no more than 30 A) that is not followed by any other downstream electrical devices.
  • Page 9: Introducing The Product

    Wallbox Introducing the product 5 ‡ Introducing the product. The smart Wallbox Home is entirely manufactured in Germany and at all times complies with the regulati- ons and norms for the charging of electric vehicles applicable throughout Europe according to IEC 61851-1, Mode 3 –...
  • Page 10: Structure Of The Smart Wallbox Home

    Do not under any circumstances install the Wallbox in this case, as this could lead to damage to the Wallbox, and to potentially fatal injury. Structure of the smart Wallbox Home. The smart Wallbox Home consists of the following:...
  • Page 11 smart Wallbox Introducing the product 7 1 Housing cover Detachable outer plastic cover to be fixed to the housing base using hanging lip (upper edge) and locked using lockable screw (lower edge) 2 Electronic components cover Internal cover for electronic module with integrated flap for manual access to the RCCB (residual current circuit breaker).
  • Page 12 Electronic components cover (detail). Front view 7 Opening for M4 fixing screw This opening is used to fix the electronic components cover to the housing base with a fixing screw (M4 x 10). 8 RCCB (residual current circuit breaker) access flap This flap provides access to the internal RCCB of the Wallbox.
  • Page 13 smart Wallbox Introducing the product 9 information on connections in the installation manual for the smart Wallbox Advanced, available at: www.yourwallbox.de/downloads/smart/Advanced/ w Power supply grommet This grommet seals the opening for the power supply in the terminals area of the housing base. e RCCB (residual current circuit breaker) The RCCB and the adjacent PE terminals are for connecting the power supply.
  • Page 14: Preparations, Installation And Taking Into Operation

    > The mounting area must have an even surface that provides sufficient stability for installing the Wallbox. > The required mounting area for the smart Wallbox Home is at least 440 x 330 mm (H x W). The entire rear surface of the Wallbox must be in contact with the mounting surface.
  • Page 15: Mechanical And Electrical Installation

    smart Wallbox Preparations, installation and taking into operation 11 > The installation site must offer a sufficiently dimensioned power supply cable according to HD 60364-7- 722:2012: This power supply must be reserved exclusively for the Wallbox and must not be used to supply other electrical devices.
  • Page 16 > Drilling template for the Wallbox model variant described in these instructions (included) > Torx bit screwdrivers (TX20, TX30) (not included) > VDE blade screwdrivers (blade thickness and length: 0.5 x 2.5 mm, 80 mm recommended) (not included) > Cutter for cutting the rubber grommet to insert the supply cable (not included) >...
  • Page 17 8. Hang the housing base of the Wallbox at the installation site. There are two integrated screw slots u in the upper part of the back of the housing base to fit over the screws installed in step 4. The smart Wallbox Home is now preinstalled at the installati- on site.
  • Page 18 9. Using the TX30 screwdriver, fix the housing base in place by inserting the two remaining chipboard screws included through the two openings o in the lower part of the housing base into the wall plugs installed in step 3 and tightening. The smart Wallbox Home is now fixed to the mounting surface.
  • Page 19: Taking The Wallbox Into Operation

    When the Wallbox is connected to the electricity grid, it will initiate the start-up procedure: This includes a test of the internal electronic components to ensure correct functioning. The internal check routine is indicated by the LED display on the front of the smart Wallbox Home as fol- lows.
  • Page 20: Setup And Test Modes

    If no vehicle is available for taking the Wallbox into operation or for testing it, you can check the func- tioning of the smart Wallbox Home (contactor, CP and RCD tripping) using test mode. You can also alter the factory setting for the maximum charging current of the smart Wallbox Home in setup mode using the coded rotary switch if the charge current made available by the domestic power supply differs from this preset value.
  • Page 21 Wallbox Preparations, installation and taking into operation 17 Test mode. Proceed as follows to check the functioning of the smart Wallbox Home in test mode: Working step Status of LED display 1. Switch off the power supply for the Wallbox via the upstream MCB and the internal RCCB.
  • Page 22 Setup mode. Please follow these steps to change the maximum charging current setting of your smart Wallbox Home: Working step Status of LED display 1. Switch off the power supply for the Wallbox via the upstream MCB and the internal RCCB.
  • Page 23: Error Detection And Solutions

    Operational malfunctions and solutions. For safe operation, the smart Wallbox Home must be protected by an MCB in the domestic power supply in addition to the internal RCCB. To take suitable measures and restore operation in case of malfunction, you must first clearly identify the type of error.
  • Page 24: Error Codes And Solutions

    Error codes and solutions. To represent different error states, the multicolor LED will flash in a specific, repeating pattern. You can find the correlations between visual display and errors in the following list: Display Description Error F1: The main contactor of the Wallbox does not open. The LED flashes red once and then green four times.
  • Page 25 Solution: The Wallbox automatically reinitiates the charging procedure every 60 seconds. If the error continues to occur, please contact your local smart technical support. Charging vehicles that require ven- tilation during the charging procedure is not possible with the smart Wallbox Home. Description...
  • Page 26 > After 10 minutes, the charging procedure is automatically reinitiated if the temperature inside the housing has fallen to below 70° Celsius. > The charging procedure is reinitiated immediately as soon as the temperature inside the housing falls to below 60° Celsius. If the error repeats or persists, the Wallbox must be cooled and/or shaded more effectively at the instal- lation site.
  • Page 27: Checking The Internal Rccb

    Taking the product out of and back into operation. If required, you can take your smart Wallbox Home out of operation. To take the Wallbox out of operation, please proceed as follows: 1. Switch off the upstream MCB (connection to the electricity grid is interrupted).
  • Page 28: Returning Your Wallbox

    3. Always observe the five golden rules of electrical installation! Now, no charging procedure can be carried out with the smart Wallbox Home and it can be uninstalled by a qualified specialist electrical contractor if required. If you do not want to uninstall the Wallbox, replace the housing cover by hooking it onto the upper edge of the housing base and lock it using the key provi- ded.
  • Page 29: Appendix

    smart Wallbox Appendix 25 ‡ Appendix. Technical specifications. Variant A0009066108 Compliance IEC 61851-1 / 61439-7 Power supply for supply cable sizes of up to 3 x 16 mm² Rated voltage see product label Rated current 30 A, single phase Rated frequency 60 Hz Max.
  • Page 30: Scale Drawings And Dimensions

    Scale drawings and dimensions. The smart Wallbox Home is delivered fully assembled and checked. The following scale drawings show the housing dimensions as well as the distances for the screw slots required for installation. Wallbox with fixed charging cable. Plan and elevation (all dimensions in mm)
  • Page 31: Wiring Sequence Type 1

    Wallbox Appendix 27 Wiring sequence Type 1. L2/N Guidelines & Norms. The smart Wallbox Home complies with the following standards and protection ratings: General guidelines and laws. Guideline Explanation 2014/35/EU Low voltage directive 2014/30/EU EMC Guideline 2011/65/EU RoHS 2 guideline...
  • Page 32: Ce Certification And Compliance Declaration

    (DIN EN 60529: 2014-09) CE certification and compliance declaration. The smart Wallbox Home carries the CE mark. The associated declaration of compliance is available for download in electronic format at www.yourwallbox.de/downloads/documents/Declaration_of_Conformity_Home_Advanced.pdf.
  • Page 33: Intellectual Property & Copyright

    smart Wallbox The absence of explicit identification of trademarks used in this manual must not lead to the conclusion that a name is free from the rights of third parties. Intellectual Property & Copyright. Copyright © 2020 Version 1.2, smart-IM_Home-2020-01-15 All rights reserved.
  • Page 34: Mains Connection Schemes

    Mains Connection Schemes. Local Local voltage Country Phase L1 Phase L2 Phase L3 Neutral 1-ph 3-ph frequency (domestic applications) Albania 50 Hz 230 / 400 V Argentina 50 Hz 220 / 380 V Australia 50 Hz 230 / 400 V Azerbaijan 50 Hz 230 / 400 V...
  • Page 35 smart Wallbox Appendix 31 Local Local voltage Country Phase L1 Phase L2 Phase L3 Neutral 1-ph 3-ph frequency (domestic applications) New Zealand 50 Hz 230 / 400 V 220 / 380 V Oman 50 Hz 240 / 415 V Pakistan 50 Hz 230 / 400 V Panama...
  • Page 36 The manufacturer may have made minor technical modifications to the product after publication of this operating manual. This may also have led to minor discrepancies in the appearance of the product. Any color differences are a result of the printing process. www.smart.com smart Mercedes-Benz AG, Mercedesstr. 120, 70372 Stuttgart...

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